CB Retail Stores Kohl's Complaints #242-261

Kohl's review: Payments not applied.

Higs of Long Beach, US

Jan 26, 2021 10:29 am UTC

Verified customer

I made several payments on line in the space of one month. After each one I received confirmation. However when my statement came I was overdrawn and had a late charge. Went into the store was told to call customer service which was hopeless. The woman gave me a number to call which turned out to be a fax machine. I then called again to make at least a payment until this matter was resolved. The late charge was supposed to be removed. It was not. I emailed and sent all the confirmation. No word back. I am closing my account. They lost a good customer, and her family.

Desired outcome: Why my payments were. Out applied. Return of late charge. Note on my account i5 was Kohls error why I was late.

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Kohl's Contacts

Kohl's phone numbers

+1 (855) 564-5705

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Kohls.com

+1 (866) 887-8884

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Customer Service

+1 (855) 564-5748

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Kohl's Charge

+1 (855) 564-5751

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Yes2You Rewards

+1 (262) 703-7000

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Head Office

+1 (877) 342-4337

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Merchandise Departments

866-887-8884

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Kohl's emails

customer.support@kohls.com

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Support

privacy@kohls.com

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Kohl's address

N56 W17000 Ridgewood Drive, Menomonee Falls, Wisconsin, 53051, United States

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