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Koganproduct missing parts; 9 in 1 multi food processor

1
V Sep 06, 2018 Review updated:

I purchased a 9 in 1 Multi food processor and received the item with missing some parts. I emailed the Kogan help team and was required to supply a photo of the product that received.

I responded the email with the photo on 01/09. However, I have yet heard anything back. I contacted again on 03/09, but Kogan remains in silence.

I run a small business at home and to have the correct product is essential, while mistake has happened, I expect Kogan would have taken a quick step to sort the solution out. Please advise if you need more time to arrange for the missing parts to be ordered or so on, otherwise when would I be expected to receive the completed pieces.

I look forward to hearing from you soon.

I can be contacted at mobile is [protected] or my email is [protected]@yahoo.com

Kind regards.

Vivian

Responses

  • Sh
    Shiva E Aug 26, 2019

    I've the same experience. Did you get the missing parts

    0 Votes

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