Glow Source’s earns a 1.0-star rating from 0 reviews and 11 complaints, showing that the majority of party-goers and event planners are dissatisfied with glowing accessories and supplies.
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Charged by order never shipped: I doubt this is a legitimate business
Beware, and don't order from this site unless you want to get ripped off. My receipt says they ship 24 hours after the order is received. I placed an order Aug. 26 (over 3 weeks ago) and have tried contacting the company numerous times via voicemail, text, and chat. After leaving 7 messages someone finally texted me a week later with an excuse that they had a quality issue but would get my order in the mail immediately, the very next day. That was a week ago. When I reached out to inquire about the tracking number or delivery date , no one will return my messages. I could have ordered from a different shop and received my stuff by now. Not only will my party not have the decorations I ordered, now I have to go through my credit card company and submit a fraudulent charge claim to get my money back. Customer service is non-existent. Not worth it. Save yourself a headache and shop somewhere else. They pretend they can't take your call or answer your message because they are so busy helping other customers...seriously?!? How many people really buy glow stuff, ever? First time in my life and I still have yet to purchase anything successfully. If they do business like this I can't imagine they have any customers. I'm starting to doubt if it is even a real company.
Desired outcome: Immediate Refund
Fun and Glow-tastic: My Review of Glow Source's Lightsaber
Glow Source is a pretty cool website that sells all sorts of glow in the dark stuff. I recently bought a lightsaber from them and I gotta say, it's pretty sweet. The hilt feels nice in my hand and it looks really cool when I turn off the lights and it glows. However, I was a little disappointed with the sound quality. It's not terrible, but it's definitely not as good as the lightsabers in the movies. Overall though, I'm happy with my purchase and I would definitely recommend Glow Source to anyone looking for some fun glow in the dark stuff.
Decent Party Supplies with Top-Notch Customer Service: My Experience with Glow Source
So, I recently bought a blue tea light from Glow Source and boy, was I disappointed! I mean, the tea light was supposed to be blue, but it turned out to be white. And to top it off, the click on button was stuck! I couldn't even turn it on!
But, I have to give them credit where it's due. Their customer service was top-notch! They refunded me fully without any hassle. That's why I'm giving them a full 5 stars!
Overall, I think Glow Source is a decent place to buy party supplies and decorations. They have a wide range of products to choose from, and their prices are reasonable. However, they need to work on their quality control. I mean, how hard is it to make sure that the product you're sending out is the right color and works properly?
Anyway, if you're looking for party supplies, give Glow Source a try. Just be prepared for a few hiccups along the way.
Is Glow Source Legit?
Glow Source earns a trustworthiness rating of 88%
Highly reliable. Use their services with confidence, yet trust but verify.
The age of Glow Source's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Glowsource.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Glowsource.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Glow Source as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Glowsource.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Glow Source's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
- Glowsource.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The glowsource.com may offer a niche product or service that is only of interest to a smaller audience.
- We conducted a search on social media and found several negative reviews related to Glow Source. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Disappointing Experience with Glow Source: Missing Items and Poor Customer Service
So, I ordered some stuff from Glow Source and it came pretty fast, but when I opened the box, I was missing 5 things! I tried to get in touch with them by email and phone, but no one's getting back to me. I was really excited to use this site because my friend said it was great, but now I'm just bummed out. It's a real letdown when you're looking forward to something and it doesn't work out.
Disappointing Experience with Glow Source: Faulty Lightsaber and No Response for 90 Days
So, I bought a lightsaber from Glow Source and it was all messed up when I got it. I was pretty bummed out, but I figured I'd just email them and send it back. That was 90 days ago and I haven't heard a peep from them since. I mean, come on, that's just not cool. I think something needs to be done about this because it's not right to treat customers like this. I'm really disappointed in Glow Source and I don't think I'll be shopping with them again.
Glow Source Review: A Cool Lighting Option for Nighttime Fun and Decor
I gotta say, I was pretty impressed with Glow Source. It's definitely a sight to see when it's all lit up and glowing. However, I did notice that it doesn't work too well when it's exposed to direct sunlight. So, if you're planning on using it outside during the day, you might want to keep that in mind.
But, let me tell you, when the sun goes down, this thing really shines. It's perfect for those late night swims or outdoor parties. And, when I'm not using it outside, I like to bring it inside and use it as a decoration in my room. It adds a really cool vibe to the space.
Overall, I'd give Glow Source a solid 7 out of 10. It's definitely worth checking out if you're in the market for some cool lighting options. Yes!
Disappointing Experience with Glow Source: Delayed Order and Poor Customer Service
I gotta say, my experience with Glow Source was not the best. I placed a pretty big order of hats back on September 16th, and let me tell you, it's been a real struggle trying to get any kind of help from them since then. I've sent a bunch of emails and made a bunch of calls, but it seems like every time I try to get in touch with someone, all I get are excuses and no real solutions.
Honestly, I'm pretty disappointed with the whole thing. I mean, I understand that things can get busy and maybe there are some delays, but it's been over a month now and I still haven't received my order or even a clear answer about when I can expect it. And to top it all off, now I can't even get a response from them at all.
I really wish things had gone differently with Glow Source. I was excited to get my hands on those hats and use them for an upcoming event, but now I'm not even sure if that's going to be possible. It's frustrating to feel like I've been left in the dark and like my business doesn't matter to them.
Overall, I wouldn't recommend Glow Source based on my experience. Maybe they're great for some people, but for me, it's been a real headache.
Glow Source Review: Unique Products and Reasonable Prices, but Watch Out for Shipping Costs and Damaged Items
as the product which is ridiculous. However, the website has a lot of cool stuff and the prices are decent. They have a lot of options for glow in the dark and LED products. The website is easy to navigate and the checkout process was simple. The customer service was helpful when I contacted them about the smashed hat and they offered to send a replacement. Overall, I would recommend Glow Source for their unique products and reasonable prices, but be aware of the shipping costs and potential for damaged items during shipping.
Poor Customer Service and Delivery Times at Glow Source
with the service at Glow Source. I tried to contact them multiple times through email and phone, but no one ever answered. It's frustrating because I was really looking forward to using these boots for my upcoming hunting trip. I hope they can resolve this issue soon and send me my boots. It's not fair that they took my money and haven't delivered the product. I wouldn't recommend ordering from Glow Source until they improve their customer service and delivery times.
Disappointing Experience with Glow Source: Delayed Production and Lack of Communication on Order Status
So, I decided to give Glow Source a try and ordered two pairs of hunting camo boots at the start of January. I received an email from them apologizing for the delay in production and informing me that I would receive an order confirmation once the items were shipped. However, it's been quite some time now and I still haven't received any updates from them. I even tried to send them an email to inquire about my order, but it keeps bouncing back to me. This has left me feeling quite frustrated and angry. I mean, they already took my money and now I'm left in the dark about my order. It's not a good feeling at all. I hope they can resolve this issue soon and provide me with the necessary information about my order.
Disappointing Shipping Experience with Glow Source: Sword Arrived Damaged in Beat-Up Box
So, I ordered a sword from Glow Source and it arrived in a pretty beat up box. The box was marked "fragile" but it looked like it had been through a warzone. The sword was bent in three different places because the box was too small and it got all bent up during shipping. I tried to contact Glow Source through their website but I haven't heard back from them yet. It's a bummer because I paid over $18 for shipping and now I won't be getting a refund. All I really want is the sword that I paid for so I can give it to my kid. Hopefully, Glow Source will get back to me soon and we can work something out.
According the the BBB, GlowSource is out of business. However, they are still accepting orders on their website, taking money, and scamming good people. I ordered 25 LED light up cups the first part of March 2024 and have had no response to multiple phone calls, emails, and attempts at online chats. STAY AWAY FROM THEM! SCAMMERS!
Overview of Glow Source complaint handling
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Glow Source Contacts
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Glow Source phone numbers+1 (877) 279-0632+1 (877) 279-0632Click up if you have successfully reached Glow Source by calling +1 (877) 279-0632 phone number 0 0 users reported that they have successfully reached Glow Source by calling +1 (877) 279-0632 phone number Click down if you have unsuccessfully reached Glow Source by calling +1 (877) 279-0632 phone number 0 0 users reported that they have UNsuccessfully reached Glow Source by calling +1 (877) 279-0632 phone number
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Glow Source emailscustomerservice@glowsource.com92%Confidence score: 92%Supportinfo@glowsource.com78%Confidence score: 78%Support
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Glow Source social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
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Recent comments about Glow Source company
Disappointing Shipping Experience with Glow Source: Sword Arrived Damaged in Beat-Up Box




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