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ticket/refund problem
I booked my flight in skypicker online from kuala lumpur to dubai! Once the booking was made, they wrote me back to add additional payment cause the price online is higher and the flight is not available! They ask me for additional 86€, so that they will find another flight for me. I refused cause that's not actually my fault because that's is the price...
About Kiwi.com
One of the key features that sets Kiwi.com apart from other travel booking sites is its proprietary algorithm, which allows users to book flights that include multiple airlines and layovers. This means that travelers can often find cheaper flights by piecing together different legs of their journey, rather than booking a direct flight. Kiwi.com's algorithm also takes into account factors such as flight delays and cancellations, ensuring that travelers are protected in the event of unexpected changes to their itinerary.
In addition to its flight booking services, Kiwi.com also offers a range of other travel-related products and services, including car rentals, accommodation, and travel insurance. The company's user-friendly website and mobile app make it easy for travelers to plan and book their trips, with a range of filters and search options to help them find the best deals.
Kiwi.com is committed to providing excellent customer service, with a dedicated support team available 24/7 to assist travelers with any questions or issues they may have. The company also offers a range of payment options, including PayPal and cryptocurrencies, making it easy for travelers to pay for their bookings in a way that suits them.
Overall, Kiwi.com is a reliable and innovative travel booking platform that offers a range of services and features to help travelers plan and book their trips with ease. With its commitment to affordability, accessibility, and customer service, Kiwi.com is a great choice for anyone looking to book their next adventure.
Here is a comprehensive guide on how to file a complaint or review about Kiwi.com on ComplaintsBoard.com:
1. Log in or Create an Account:
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2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with Kiwi.com in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with Kiwi.com. Include key areas of concern, relevant transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching Supporting Documents:
- Attach any additional supporting documents that can help validate your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission Process:
- Click the 'Submit' button to submit your complaint or review.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is clearly defined to guide you effectively through the process of filing a complaint or review about Kiwi.com on ComplaintsBoard.com.
Overview of Kiwi.com complaint handling
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Kiwi.com contacts
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Kiwi.com phone numbers+44 203 808 5910+44 203 808 5910Click up if you have successfully reached Kiwi.com by calling +44 203 808 5910 phone number 257 257 users reported that they have successfully reached Kiwi.com by calling +44 203 808 5910 phone number Click down if you have UNsuccessfully reached Kiwi.com by calling +44 203 808 5910 phone number 436 436 users reported that they have UNsuccessfully reached Kiwi.com by calling +44 203 808 5910 phone number
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Kiwi.com emailscomplaints@kiwi.com100%Confidence score: 100%Supportpr@kiwi.com93%Confidence score: 93%communicationjan.bleha@kiwi.com93%Confidence score: 93%cslegal@kiwi.com92%Confidence score: 92%legalsecurity@kiwi.com92%Confidence score: 92%Support
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Kiwi.com addressPalachovo náměstí 797/4, Starý Lískovec, Brno, 62500, Czech Republic
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Kiwi.com social media
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Kiwi.com is offering me less than $500 for airline tickets that I paid $3331.60 for 4 (opinions to this review) ticket/refund problem 3 (opinions to this review)Recent comments about Kiwi.com company
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