Home Travel & Vacations Customer service contacts company logo
customer service contacts
customer service contacts

Learn how the rating is calculated

290 complaints
2 resolved 288 unresolved
File a complaint Table of contents
Claim listing
Is this your company? Claim it and get a lot of features. Read more
Click here to get notifications about new complaints of We promise not to send you any unrelated messages
ADVERTISIMENT headquarters

Palachovo náměstí 797/4, Starý Lískovec
Brno 62500
Czech Republic phone number

What is’s email address?’s support and contact email address is [email protected] website

What category is related to? is related to the Travel & Vacations category.

What are the social media accounts of

What is's Facebook?
Connect with via Facebook at
What is's YouTube?
Like, share & subscribe to on YouTube at
What is's Instagram?
Check out's Instagram pictures and videos at
What is's LinkedIn?
See's portfolio on LinkedIn at
ADVERTISIMENT information: contacts, address, founders, CEO, services, and products is a multinational company founded on 2012 by Oliver Dlouhý with its headquarters located at Brno, Czech Republic. currently employs approximately 879 people. deals in the Online travel agency industry According to the latest report, has generated CZK 12.1 bn. (2020) and net income being CZK -1.0 bn. (2020)

Expand Collapse all
Who is the founders of was founded in Oliver Dlouhý.

When was founded? was founded in 2012.

What industry does compete in? competes in Online travel agency industry.

How to write a complaint about

To write a complaint about and get an answer from the officials of,'s objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about can be filed via the specific complaint section.

Overview of complaint handling

290 reviews first appeared on Complaints Board on May 10, 2016. The latest review Flight tickets was posted on Aug 6, 2022. The latest complaint Flight Cancellation refund was resolved on Feb 12, 2021. has an average consumer rating of 1 stars from 290 reviews. has resolved 2 complaints.

Is associated with is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Customer Service. Initial complaints should be directed to their team directly. You can find contact details for above. is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Discuss the issues you have had with and work with their customer service team to find a resolution.


Latest’s complaints

1:16 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback. - Flight tickets

I had booked a flight from Munich to Dubai via Budapest from As per the tickets issued by, following was the schedule. Munich to Budapest : Departure time : 6:45 AM [PNR: OSGWHZ] Budapest to Dubai : Departure time : 11:50 AM [PNR: UL4MXX] But actual time of the flight from Munich to Budapest was 11:30 AM Also, my flight from Munich...

View 0 more photos
Read full review of
8:11 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback. - False flight cancellations and resheduling

My partner and I booked two thousand dollars worth of flights a week ago and has unnecessarily cancelled and rescheduled two of the sectors so far with our only option being to rebook their new itinerary at an extortionate rate or request a refund which will take up to 3 months. Our trip will be well and truely over by this stage and by the look...

Read full review of
7:04 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback. - Delayed Refund

I am still waiting for a flight refund from the 26th April 2020! After being extremely patient with the process and chasing multiple times within manage my booking; I have lost patience and now apparently my booking number does not exist, very convenient. I would simply like to talk to someone within the company to explain the situation, but alas that seems like too much to ask.

Read full review of
See all complaints