KIA2016 kia optima and lousy customer service from corporate kia

T Aug 28, 2018

I just purchased a 2016 Optima in June 2018. It has been in the shop at the dealership for 10 weeks now. All the dashboard warning lights will come on. When this happens, the car has no power steering, the airbags supposedly won't work, the traction control is turned off, the ac will not work, power brakes don't work, the odometer and tach will not work. Kia customer service is a joke. They claim my case has been upgraded to their escalation department, but a month later still no contact with that department. I think it's time I get a lawyer.

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