KFC review: i'm a grubhub driver

I went to the kfc at 5933 peach street, and on two occasions I had to wait over 25 minutes to get my orders, and the staff were very unprofessional, on my first occasion I came to get my order I had to wait 25 minutes and drive thru was over 35 minutes, and customers left, on my second visit it happened again the crew was rude and unprofessional, it is literally the worst kfc in Erie, Pennsylvania