The complaint has been investigated and
resolved to the customer's satisfactionResolved Kent Ro Trading LLC / Water Purifier — fraud company
resolved to the customer's satisfaction
This is a TOTAL Fake company that claims to be a part of Kent India.
This fake company is selling assembled china products and selling to very hing prices and claiming it to be from the India Kent Manufacturer. They have named their company Kent RO Trading LLC to confuse and cheat customers.
I was duped by this company. I paid AED 2450 for a water purifier. The sales person will try and convince you with a demo that shows that their water is cleaner than the tap and bottled water. The way they deliver their demo is very convincing and so many customers get carried away. His name was Ahmed [protected], [protected])
When I was informed about this, I sent the following email to Kent India as below:
Subject: Complaint - Kent RO Dubai
I have purchased a water purifier from Kent RO, Dubai for AED 2450/-. I have recently been told that the agency here is not genuine.
Request you to kindly see the attached invoice issued to me and verify if the supplier (www.kentro.ae<http://www.kentro.ae>) is a genuine supplier and the amount of AED 2450/- paid for the attached product is justified.
Also, their facebook page mentioned on the website is wrong / fake and they have Ms. Hema Malini's pictures on their website!!
Thanks a lot and hope to hear soon from you..
And this is the reply I got from India:
From: Vineet Kanwar [mailto:[protected]@kent.co.in]
Subject: FW: Complaint - Kent RO Dubai
This refers to your mail, please note that we do not have any branch office in Dubai, UAE for your reference.
The enclosed invoice and the products are not manufactured by us. The Kent RO Trading LLC is not related to us in any perspective.
You can contact our following authorised distributor in UAE for Original Kent range of water purifier systems.
UAE toll free no 800KENT(5368)
Contact Person : Mr. Pankaj Pandey
Kent RO Systems Ltd.
C-56/46, Sector- 62,
Noida - 201 309
Website : www.kent.co.in
So I request all consumers to contact the above mentioned authorised dealers to buy Kent Purifiers and not to get caught in this net set out by Kent RO trading.
THEY ARE FAKE AND THEIR PRODUCT COULD BE DANGEROUS TO YOU AND YOUR FAMILY'S HEALTH
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