CB Courier and Delivery Services J&T Express

J&T Express review: Wrong items received.

Rhodora Biscarra of US

Jan 25, 2026 10:06 pm EST

Verified customer

Featured review

Dec. 22, I received my ordered and opened it the following day Dec. 23. I was surprised that I received a led cabinet light instead of multi. Purposed coconut cleaning. Made a called and explained to customer and told to wait for 2 to 3 weeks. The following day received a text message asking for my Gcash account, since I don't have a GCash , I used my brother account and sent to them 3 times I keep sending to them and up to now no solution.

Claimed loss: 899.00

Desired outcome: Full refund.

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J&T Express phone numbers

1300 809 000

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Malaysia

1900 1088

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Vietnam

+60 392 129 660

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Malaysia

+62 218 066 1888

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Indonesia

+63 289 111 888

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support@jtexpress.my

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Support

eric.leong@jtexpress.my

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joey.lam@jtexpress.my

91%
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yanhong.liaw@jtexpress.my

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queenie.lai@jtexpress.my

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aaronchoo@jtexpress.my

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19th Floor, Mercu 3, KL Eco City, Kampung Haji Abdullah Hukum, Kuala Lumpur, 59200, Malaysia

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Jan 27, 2026
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