J&T Express
reviews and complaints

Track num [protected]... Suppose deliver at24/6/21 till now 25/6/21 not deliver... Even cal can't in the office num... Such ti's service... I pay more than triple price but more late than wat I pay for it... Or jnt going to pay my loss... Large volume, covid 19, stuck was not solution

24.06.2021 check the tracking number in shopee, written there "parcel has been delivered" but unfortunately never ever received.

Tracking number : [protected].

My 5 parcel on hold starting 16 jun .. Please faster Delivery my parcel

Please take action to sent my parcel ASAP because its urgent to use it..

Almost 3 days my parcel was stuck at the same place.. How long they want hold my item?

Its was to long that J & T on hold my parcel. And please get solution for sent my parcel!

Jnt why your service very2 slow n the hotline nobody pickup.. That my customer parcel.. I send 18 June 2021 until now the parcel status still on hold... What the f... until when the status on hold? Please do something before I go do a report..

Hello a guy from JNT delivered a parcel to me and I thought that parcel is from my mom and it cost 1, 499 cash on delivery. After I opened it and saw what is the object inside the parcel it turns out a scam. I never transact in Jnt unless it is from shopee. I hope you can help me because your hotline number is not online. This my first time getting scammed and the money that I payed is not a joke. My parents are looking for a way to fix this problem even the sender number is not online or I can't reach it. I'm not kidding, I'm stressed because of this.

I don't understand this. I ordered parcel at kuala Lumpur and it should arrived at batu pahat j&t office. And after that, it doesnt make sense. My addresses was in batu pahat and how it can be possible the item went to kluang, Johor? Its so annoying. For no reason, i need to wait much longer than i expected.

Hi, sy nk komplen pasal brg smpi lmbt pd penerima.. Brg smpi pd 22 hb jun, ikut kebiasaan sy sblm ni pd trikh trsbut brg akan smpi pd penerima shari slps postage dibuat dari pgirim.. Brg pos dari pgirim pd 21hb jun. So iktkn bila dh pos pd 21hb, penerima akan terima dlm 22hb, tapi kli ni lmbt sgt2, smpikn brg yg dipos blh rosak.. Kol pd hotline j&t utk buat pghtrn tp dok ckp akan push utk buat delivery tp mcm xde pape pgerakn or proses pn.. Tgk bnde yg sm je.. Bhri2 kol tya benda yg sm psl brg kat hotline mcm xde pape effect.. Jgn bg alsn kta pkerje kurg, sdgkn penerima pergi sdri nk ambil brg tp x dbnrkn.. Kononnya dh ssun utk keluar pos pd rini 24hb rini.. Tgk still sm xde lagi pgerakn.. Smpi tghri tggu xde pape pkmbgn.. So cmne?.. Bila penerima dtg sdri ambil brg bagi jalh.. Klu dh xnk htr or lmbt nk htr.. Xprlulh peram brg tu lama2.. Myusahkn orgggggg... Alsn bila penerima dtg nk amik brg ssh nk keluarkan brg sbnya esok dh nk buat delivery... Pdhl penerima tu klu nk tau dia bpglmn bpuluh taun kje dlm stor.. Jadi dia tau kdaan stor cmne... Wlupn ssh keluarkan semula brg tp tggjwb tu, cstmr still plg utama...

Brg utk delivery
Rawang, selangor..

Outbound from transit pendang early in the morning (9am++) 21 June but only arrived at langkawi transit the next day 22 june at 6pm++ and the parcel has not moved since then. Should have proceed for the delivery since the destination is kuah only. But then still, nothing had been done except for giving away unreasonable excuses. Please do your work properly j&t. Tracking number : [protected].

Counter service representative at J&T Express Rubber Road Kuching Sarawak on 24/6/2021 @ 1030am was really rude. I was really dissapointed by the way they explain things when asked about a late item delivery. Not only me, other customers came in asking about a packaging sizes was treated disrespectedly by them with a rude and angry voice. This is a really bad ethics for a paid service company. The delivery service is not free and yet they treat us like we owe them so much.

Did not received my parcel yet, waiting for a weeks still onhold..from 18/6 untill today 24/6 so disappointed with jnt service its too bad😡😡😡😡😡😡😡😡😡

Parcel arrived kch and delivered since 19 June but till today which is 24 June haven't received it yet. It only displays 'On Hold - Out of drop points hour' and 'On Hold - Uncontrollable situation'? HELLO SO WHEN IS MY PARCEL GONNA REALLY DELIVER IT TO MY HOUSE ALREADY WAITED FOR A MONTH TO SHIP FROM SHOPEE NOW NID TO WAIT FOR ANOTHER WEEK OR MORE BCUZ OF U GUYS?

Each time delivery to my family address in Sungai Petani. Item will be throw away into the house without proper hand over. There's item that already damage because of this. This dispatcher did saw my family came out to pick up. However, each time he press his motorbike horn, he throw away our parcel and went off.

This happened with the same dispatcher over and over again.

Reported to J&T Express few times but no feedback receive until today. No action taken towards the rider.

My parcel has been marked as delivered but I did not received my parcel. I think the runner had put my parcel at the wrong house.

Barang dah smpai courier jnt dekat semporna. Tapi dorang tak bagi ambil masuk ke dalam. Kena pakai runner baru bole runner ambil kan barang. Kalau ambil sendiri mmg takkan bgi masuk. Konon nya jnt semporna kena sama KMM. JNT SEMPORNA SANGAT TERUKK.

Late delivery and based on tracking, the item already sent to the wrong location to Langkawi malaysia. the item shall sent to Gurun Kedah.

refer tracking number as below:
630356414955

My parcel [protected] pos on 14 jun 2021, till 22.6.2021 I don get my parcel, still at holding cente at seremban. Status at trecking unhold situation at nsn gateway seremban from 17 jun 2021
Call me or emai [protected]@gmail.com or call [protected]

Im waiting for my parcel for 12 days…i call the hotline no body pick up..i call the shah alam warehouse to…but no [censored]ing pick up…i dont know what to do…i just want my item…please take action or i'll report to KPDNKK about this…
This is my tracking numbers [protected]

It should be arrive on 10th june…but now 22th june..still no progress or anything feed back from ur company..and for ur information my seller have email and call for the complaint…but still no respon!

ape yang jadi masalah dah sampai lipis tendang balik jerantut. ulang alik macam tu sampai sudah bila nak sampai

My parcel has been ship on 17 of june and is currently on hold at nsn gateway. It has been 3 days and there is still no signs for delivery. It is on hold due to an uncontrollable situation. May i inquire on the problem?