Parcel missing
Dua kali terkena dengan rider j&t .. First hantar barang letak macam tu je dekat luar rumah tanpa info apa-apa .. Kalini check status tracking DELIVERED tapi satu bungkusan pun tak ada ! Mula-mula bukak company je j&t punya service tiptop ... Makin lama makin teruk .. Tolong perbaiki service penghantaran ... Saya perlukan parcel saya ...
Desired outcome: I want my parcel
Barang pecah dan rosak
Barang adalah frame kaca, pecah dan rosak..sudah dibalut dengan baik, menggunakan plastic bubble wraping, fragile sticker. Sebelum ini servis semua ok, tiada pecah. Mohon ambil tindakan kepada pekerja.
Delivery
Sekian. Bacalah my words from the picture.
Desired outcome: Better delivery process
Barang x sampai no tracking : [protected]
Barang saya x samapi da hampir sebulan.. dari 11 jun sampai hari ini.
Barang
Barang tak sampai kat almat sepetutnye.sila antaq balik kat tuan dia..call jnt selngor xangkat..buat kerja mcmna ni..klau org xdak call la..harap sangat bila penerima xdak tolong call.
On hold delivery parcel
Kindly solve your issued regarding too late in delivery service. My parcel already at j&t kuala selangor hub about 2 weeks already. And other items also same problem. Please deliver my parcel as soon as possible. Please check tracking number as per attachment.
Desired outcome: Delivery item
Branch supervisor
Tidak menjalan kan tunjuk ajar kepada staff baharu, dan tidak mesra..
Product damage
I sent a parcel contained of liquid item from Tasik Puteri Rawang to Johor. However the parcel did not reached to the receiver instead back to Tasik Puteri due to the bottle was empty as per informed by the staff.
Tracking Number : JHR-JHR313
Sender Name : Laila Binti Abdul Aziz
Contact : +[protected]
Thus, I would like to request refund.
Desired outcome: Refund
Tracking [protected]
Parcel send dari Drop Point Padang Tembak Kota Bharu ke Seri kembangan, Selangor pada June 9, 2021.
Received : Farah Sahira binti Abdul Wahid
Sender: Fasya Adina binti Abdul Wahid,
Check tracking dari 11June 2021 tetapi menunjukkan Status On hold due to Uncontrollable situation.
Tapi until now 7/7/2021 ( 8.31pm) barang masih belum diterima, tetapi status tracking sudah berubah - delivered.
Desired outcome: Seri Kembangan, Selangor.
Barang tak dihantar ke alamat yang ditetapkan
Saya bayar mahal untuk pos dari semenanjung ke sarawak tapi barang kena self collect sendiri. What the fu** . Saya collect sendiri barang saya nak pertikaikan harga pos barang saya. Tak kisah la kalau tak depan pintu, letak kat jnt medan jaya pun dah ok kalau collect sendiri boleh cari alamat jnt. Ini sudah la ayah tak pandai bab pos barang. Saya tidak berpuas hati sangat.
No tracking -[protected]
On hold delivery
What happened to J&T Lukut Hub? My order was expected to be delivered by 28/6/2021 but it had extend to 5/7/2021. Until that date the order never delivered to me. So I had to cancelled the order on 6/7/021. Another my order suppose to be received by 8/7/2021. Please checked about the order. What is mean uncontrolable situation?
My item stuck at J&T AIR LABUAN 501
This is my tracking no [protected] . My item tracking is not updated since 5 July. Last status shown outbound : transit centre J&T Air Labuan 501. Until today my item still stuck at J&T Air Labuan 501. Its already three days since the last date updated. The item that I ordered in a big box. I need my item immediately. Please handle my item carefully.
Barang belum sampai dan berubah tempat
Assalamualaikum
Saya masih belum menerima barang sampai ke hari ini, barang dari Kuala Lumpur ke Samarahan.Barang sampai di kuching pada 26/6 dan sampai sekarang masih belum ada penghantaran.Lagi satu update dalam trace barang, barang ada dekat samarahan tapi saya cek lagi barang tersebut berubah tempat ke kuching semula.Jadi saya harap dapat membuat penghantaran segera.Kerana hampir 1 minggu lebih dan ingin 2 minggu barang masih belum saya terima.
[protected]
number tracking
Desired outcome: penghantaran segera
My cuatomers did not receive their items yet
I posted on 29th June and today is 6 July, but the parcels are nowhere to be found. The tracking numbers are [protected] and [protected]. Please send them ASAP j&t 😐
Desired outcome: Please send them by tomorrow
REPORT DUE MY PARCEL MISSING FOR TRACKING NO : [protected]
HI,
Saya ingin membuat aduan bahwa parcel saya telah pun hilang. Pada jam 1.30PM saya mendapat panggilan daripada agent JNT bukit Raja, Klang bahawa parcel saya telah pun hilang dan yang tinggal hanya plastic tracking sahaja.
please take action for this problem. saya tahu walaupun barang berapa ringgit tetapi kami beli pakai duit, lagi pula kini area saya tengah PKPD kebetulan i urgent to use that USB sebab i WFH. so please if u in my please u will be angry about this. Nasib baik i recived call from agent JNT about this . If i recived barang kosong lagi lah i tak tahu nak cakap apa. I ada attach for you refrence
I dan inform saller and shoppe. please take action . walaupun dah ramai kena but if u in our place u know what our feeling when our item we buy from our money .
Service
I complain about service courier. my parcel out for delivery on 5 july 2021 at 10:58 but when I checked status delivery at 18:07 already received by someone else that i dont know who they are. the dispatch sent at wrong house and no call from the dispatch. no responsibilities at their work. this issues look small but as a dispatcher your responsibilities is big to delivered parcel customer at right customer with safe condition.
Complaint
Good Morning J&T Team,
I am Tia and on behalf of the company Ts Habibti Sdn Bhd, this email was regards to inform that we would like to file a complaint towards J&T. We received plenty of complaints from our customer where the items received in damaged, lost items and etc. The service that your side provided was not carried out with in good way as due to the damaged parcel that our customer received, we had to send out back the new items to them. I hope J&T can clarify on this matter and get to solve it as soon as possible. I also hope that this matter wouldn't be happen again after this as we are you loyal customer. You may send us a reply to sales.[protected]@tshabibti.com
Thankyou.
Best regards,
Tia
Junior Sales Manager Ts Habibti Sdn Bhd
Product not sorting properly and my parcel didn't arrive yet
Hi my parcel has been post on 25nune and arrive at facility seremban on27june. But untill now 5july i still didn't get any news. My parcel stilll stuck there. But i order orther item morw than 4 item aftwr 1july and i already get the item. Jnt people didn't sorting fhe parcel according to the date. They just sent and where my parcel on 27june?please be responsible.
Tracking number: [protected]
Desired outcome: Please find my parcel and sent it
Service
Goods bought from shopee. Order no [protected]. Suppose to received by 22:6/2021 but until now on hold due to uncontrollable situation at jnt kuching 301. Already go there to check but staff ask to wait
skincare
barang belom sampai dekat buyer boleh pecah dah bubble wrap semua
Desired outcome: nak claim harga barang rm150
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