CB Banks JPMorgan Chase

JPMorgan Chase review: Waive fee

NECE9008 of US

Feb 05, 2026 2:35 pm EST

Verified customer

Featured review

Hello Chase,
I have been waiting for a card replacement for over a month now. Yesterday I called and spoke to a representative who make it clear it was not in his ability to waive the order fee for expedited card 1-2 days replacement card. I was transfers to his supervisor by my request as I have been waited over a month and need the physical card She agreed to waive the fee. Today I looked at my account -$15. Also I cant prove this but I think the represented saved my number and is prank calling me.

Claimed loss: 15

Desired outcome: for representative to not make false statements. Also I cant prove this but i think the represented saved my number and is prank calling me So if he did could he stop calling my phone

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