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Chase Bank / JPMorgan Chase Bank Customer Care Service

JPMorgan Chase & Co.

270 Park Ave
New York
New York
United States - 10017

Customer Support Phone Numbers

+1 877 242 7372(US only) 70 25
+1 713 262 3300(outside the US) 12 2
+1 800 242 7383(TTY/TDD Machines) 4 0
Work days:
Mon12:00 AM - 12:00 AM
Tue12:00 AM - 12:00 AM
Wed12:00 AM - 12:00 AM
Thu12:00 AM - 12:00 AM
Fri12:00 AM - 12:00 AM
Sat12:00 AM - 12:00 AM
Sun12:00 AM - 12:00 AM

Chase Bank / JPMorgan Chase Bank Complaints & Reviews

Chase / online banking/closing account

Sarah121 on Oct 28, 2016
I moved from the US to the UK and tried to transfer some of my funds out of my account. Chase seen this and blocked my online banking! When I rang their "customer help line" they asked me to vertify the exact date amount of transactions in and out of my account- how would you know thi...

Chase Bank / denied fraud claim

1madbitch on Oct 26, 2016
I lost my debit card. It was used by someone and 1200 !!! Dollars was removed from my account!!...chase, to which ive never had a n issue regarding a claim before when these clever con artists and hackers got to work, claimed that " ive taken that kind of money out before so they're...

Chase / check cashing

Pat WV on Oct 10, 2016
Went to Chase on 10/10/16at Rancho Market Place in Burbank CA to cash a check from my husband business account. As I was catching a plane in 3 hours. I supplied signed check and ID. I informed teller that I didn't have an account at Chase but did tell him I am an officer on the busine...

Chase / atm/never informed by chase/customer service

Andrea Persaud on Oct 8, 2016
October 8, 2016 I was never informed by Chase by mail or letter that my old ATM would be closed yes I did receive a ATM card. So Chase cancelled my old ATM card without my permission or notification at all. I had an emergency thanks Chase for making life just a bit more stressful. Then I...

Chase Quick Pay / non chase customer

WFNajat on Oct 5, 2016
On sepotember 30, 2016, I sent a quick pay to a friend through my chase quick pay account. I have a chase checking account as well. The process seemed simple. She is not a chase customer, but quickpay says that all you need is the persons email or mobile number to send/receive the fund...

Chase Bank / worst branch

AlanS49 on Sep 9, 2016
The Lantana, Florida branch on Lantana Rd. is the worst branch of ANY bank I have ever been in. Not only do they ignore customers waiting on line, with just ONE teller no matter how long the line is, but they make rules up as they go along, nothing in writing and all you can do is steam...

Chase Bank / check mobile deposit

Karine Parry on Aug 10, 2016
Chase Bank is the bank I have been with the longest. Recently, I set up check mobile deposit so that I could submit checks via the mobile phone check deposit option. It was working great! Then, the bank blocked the feature without my permission. I have since then contacted them variou...

Chase.com / new website august 2016

Virginia Stephens on Aug 7, 2016
The new Chase.com website is a big loser! It's slow to load and hard to navigate, but my biggest concern is that with my Windows 8.1 software and new-ish computer, I had to click the "Pay this Bill" box several times before being directed to the confirmation page to follow. The problem, a...

Jpmorgan Chase / checking/savings account

mcmath512 on Aug 2, 2016
My accounts have been shut down for an unknown reason. I cannot find out why unless I go to bank with 2 forms of identification or receive a code on a cell phone. Going to the bank is not convenient since they close at 5:00 p.m. and my cell phone is dead right now, not taking a charge...

Jpmorgan Chase / investment in bonds

P Barratt on Jul 22, 2016
I moved all my retirement money to Chase. I met with an advisor and said I wanted to invest 100K in a safe conservative investment that would make 1% or more PA. I repeated several times that I did not want a lecture on bonds going up and down and I made him promise he would never use the...

Chase Bank / unreturned funds!!!

ctheinfamous on Jun 30, 2016
I opened an account with Chase last year. Loved all the features, used my account accordingly, minimal times I over spent or charged an NSF. My boyfriend and I deposit US POSTAL MONEY ORDERS on a regular basis. They are donations for our fund, etc. On Friday, June 10th, I deposited 3, 265...

Chase Mortgage / total runaround

AngryChaseMortgagee on Jun 21, 2016
I sent a check to Chase Mortgage Claims Department on April 13, 2016 from State Farm Insurance Company with a letter that stated: I have attached the check from State Farm Insurance to repair the damage and replace the deck which fell from the house. Please endorse and return to me at the...

Chase / misrepresenting payoff of account

Michael Breinig on Jun 12, 2016
This is the worst customer service that i have ever received!!! i am an upset consumer!!! 2 months ago i go online and "payoff" the account by what is showing to be my remaining balance, i then get another bill for another $11.38?! against my better judgement, i pay the amount and now...

Chase / credit balance

Live Love Laugh on Jun 11, 2016
My account was being hold because chase think someone have been using my credit card so they haven't let me use it or Even send me a bill. I just got a bill 2 days ago and when I go online they start to charge me an late fee of $25 when they didn't even send me a bil. Also my owed balance...

Chase / dispute department

FredericGD on Jun 7, 2016
I am writing you this letter in order to express my profound disappointment followed closely by a high level of frustration and dissatisfaction with the way my case was dealt with by the claim department. Last week I decided to call the claim department to ask about a possible claim...

Chase Bank / customer service with bank tellers

scaredycat1984 on May 20, 2016
I went into the location in venice, CA. 1415 Lincoln blvd. With my employer, a small, buisness owner, and we attempted to cash a check that he wrote to me with his chase buisness account. The teller Nancy castro didnt smile- didnt even greet, and then after providing 3 forms of ID she...

Chase Bank / mortgage

FChase! on May 20, 2016
After losing my husband in early 2014, being placed on medical leave from work, and then losing my job when I asked to return, I had to apply for social security disability. I immediately contacted Chase because I knew I wouldn't be able to make the mortgage payments. I was offered a few...

Jpmorgan Chase / employment opportunity

kelliecampopiano88 on May 5, 2016
I was offered employment with Chase even after I stated specifically in my application, on my resume and in the interview that I had, that I had worked there before. After going through the full process of interview, drug testing, onboarding forms, etc, I was called on 5/5/2016, to be told...

Chase / unethical deceit theft of identity private information

Beck Arlington-Downey on Apr 27, 2016
They represented themselves as Chase and they knew my card numbers and claim they know my checking account number and will deduct money from my checking account. After I hung up on "Martha" she called me back and left a message saying the funds would be withdrawn from my checking account...

Chase Bank / violation of rights/misbehaviour

Shahryar Cohanzad on Apr 23, 2016
Wednesday, april 20, 2016 Jpmorgan chase bank, To whom it may concern, Reference is made to your important letter: additional safeguard being added account no.000003030339971/december 07/2015 This is shahryar cohanzad ;i am an urologic surgeon who has long held a world-class reputation...

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