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JPMorgan Chase Bank Customer Care Service

JPMorgan Chase & Co.

270 Park Ave
New York
New York
United States - 10017

Customer Support Phone Numbers

+1 877 242 7372(US only) 38 9
+1 713 262 3300(outside the US) 5 0
+1 800 242 7383(TTY/TDD Machines) 1 0
Work days:
Mon12:00 AM - 12:00 AM
Tue12:00 AM - 12:00 AM
Wed12:00 AM - 12:00 AM
Thu12:00 AM - 12:00 AM
Fri12:00 AM - 12:00 AM
Sat12:00 AM - 12:00 AM
Sun12:00 AM - 12:00 AM

JPMorgan Chase Bank Complaints & Reviews

Chase Finanical / Mishandling of funds

i mailed my mortgage payment off with a cashier check each month with a signatures card of return from the post office. and i have received all green receipts from chase of receiving my payments for jan. 2012 and feb. 2012 and march2012 .now the research department is calling me and my...

Chase Checking / None caring about people's money

ruben benavidez on Mar 22, 2012
I was out of work for 3 months! Granted my checking account was over drawn .however I had the checking with direct deposit ; Chase closed my account, When, I returned to work after recovering from Congestive Heart Failure. The bank held on to the remaining balance for a full week! So, they...

Chase Enhancement Services / Payment delay

The protection services associated with a lot of these credit card companies are outside 3rd party companies and for the most part, they suck!!! I was stuck on the other end of the US due to a snow storm. Had to get a car rental, hotel, food and wait for a flight out the next day. Used my...

Chase Bank / Compromise of pin number & credit card

I judy a poston have, talk to David Howell about this matter however I do have a payee rep and how he wish to distribute my money is our personal decision I had ask attorney Dujuan L. Bouvean to start direct deposit before thankgiving 2011 and to no avail it took the week of February Chase...

Chase Bank / Legal holds

FizzyCoco on Mar 13, 2012
I have been a loyal costumer of Washington Mutual for years. When they were bought out by J.P. Morgan and switched to Chase, I was less than thrilled and have been feeling the consequences ever since. The smaller occurrences of overdraft fees and the like are less important, but recently I...

Chase / Fraud claim rejection

mpdnyc on Mar 7, 2012
My boyfriend recently filed a fraud claim because someone withdrew all of his money at an ATM, at a time of day when he was at work. It must have been some kind of card-reading scam because he has never given his PIN number out to anyone. Chase recently rejected his fraud claim for some...

Chase Bank / Very bad business

Immensely Concerned on Mar 1, 2012
It would be nice to have someone tell you where to put your money and to have it safe there----on the other hand--put your money with Chase---and kiss it goodby---Chase has to be the worst bank I have ever dealth with---totally incompetant, after many phone calls, personal visits to the...

Chase Bank / Loan modification

Mjh1023 on Feb 28, 2012
Worked for the last 2 years on a mortgage modification. Submitted thousand of pages of documents. Only to lose the house because the chase employee was not doing her job. Had a canned response "I told you there are no guarantees" I was submitting more documents after the sheriff's date...

Chase Home Loan Modification / Eric deland

harrt j tarasuk on Feb 20, 2012
i was treated as if i was a scam artist/ my wife broke down in tears on more than one occasion/ i paid over and over for faxes because he didnt treat us fairly/ way back when /i liked your company/ did my daughters school loans/ my house and my car with you/ have done what i had to do to...

Chase Bank / Overdraft protection scam

Steve B LLC on Feb 17, 2012
I've got Business Checking, Business Savings, and a Business Credit Card with these thieves. I'm gonna use rough figures for what happened... Checking had $800. Savings had $2000. Credit card, on which I have Auto-Pay, was coming due with $920, and the Auto-Pay comes from the...

Chase Bank / Horrible service and bad banking

YvetteM on Feb 9, 2012
My mortgage was sold to Chase and I have had nothing but problems with them since. True I was a couple of months behind, but when I caught up, they had everything so screwed up, I had to get an accountant to go over what they did because their website is unclear with their transaction...

Chase Mortgage / Refund of overpayment

Carol N. on Feb 9, 2012
i am so freakin' ANGRY that I have still haven't received the $1600 back from Chase from refi-ing (the taxes were paid twice, by Chase and the escrow company). I refi'd in November. I visited the tax office and was told Chase's payment was returned Dec 22nd. I filed a...

Chase Auto Finance / Jp morgan chase lies. Fraudulent business practices.

techride0020 on Jan 23, 2012
In a nutshell, I am writing this because I want the world to know jp morgan chase, and chase auto finance as a whole cannot be trusted. Anything credit related that this company tells you is a blatant lie. I financed my vehicle over two years ago at an extremely high interest rate. I wa...

Chase / Overdraft fees

tbultt on Jan 20, 2012
I got overdrawn and didnt have the money for two weeks to cover it. of coarse more auto-withdraws keep coming in. I have paid over $1000.00 in over-draft fees plus the withdraws in the last 6 weeks because I cannot get caught up. There should be a lemit

Chase Auto Finance / Repo car when payment was current

Jerome1224 on Jan 19, 2012
My wife and I a had loan with chase Auto finance car was reposessed even though we were current with loan. called 10-15 spoke to reps who lied, did not return calls and in general had terrible attitude. Am now receiving calls from rep who demands payment of balance. Hard to believe that...

Chase Mortgage / Harrassment

LyndaB51 on Jan 9, 2012
Chase foreclosed on my home 6/30/2010 after accepting a short-sale offer they stopped all contact with my realtor and let the house foreclose. They eventually sold the home for less than what I had it short-saled for and offered many incentitives to the realtors and buyers. Approximately...

Chase Investment Security Corp / Did not advice of risks in investments

Bruce Buffa on Jan 7, 2012
In September of 2009, I had gone to my local Chase Bank and deposited $17, 000.00. A bank investment officer approached me and I told him I was interested in a savings account where I could make more than a regular passbook savings account. He told me that he could get me in to a saving...

Chase Home Finance / Poor business practices

bkms on Dec 29, 2011
Chase has done my husband so dirty on a home refinance. We built our home thru our local bank and they sold the loan to Chase. We applied to refinance at a lower rate. Filled out all of the papers and a glitch was found on the deed. Legally our local bank still owned the land that the house...

Chase Bank / Problems with ira rollover at chase bank

Debitor23 on Dec 25, 2011
When I wanted to move my IRA funds from Chase Bank to another institution, the first banker with whom I had an appointment to do so stood me uo. Another Chase personal banker offered to help. Instead of a transfer bank to bank, she asked their IRA investment dept. to close the account and...

Chase Health Advance And Green Apple Dental / False advertising and fraud

Susan M Lewis on Dec 20, 2011
I recently financed $2700 for dental work through chase health advance. The contract I signed had a place at the bottom to intial saying I agreed to the 12 month option, $231 a month. I did not inital because I wanted the 36 month extended payment option, $100 per month, as advertised in...

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