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Chase Bank / JPMorgan Chase Bank Logo

Chase Bank / JPMorgan Chase Bank Customer Care Service

JPMorgan Chase & Co.

270 Park Ave
New York
New York
United States - 10017

Customer Support Phone Numbers

+1 877 242 7372(US only) 69 20
+1 713 262 3300(outside the US) 9 0
+1 800 242 7383(TTY/TDD Machines) 4 0
Work days:
Mon12:00 AM - 12:00 AM
Tue12:00 AM - 12:00 AM
Wed12:00 AM - 12:00 AM
Thu12:00 AM - 12:00 AM
Fri12:00 AM - 12:00 AM
Sat12:00 AM - 12:00 AM
Sun12:00 AM - 12:00 AM

Chase Bank / JPMorgan Chase Bank Complaints & Reviews

Chase Bank / account closed without notice

Syed Ahmed786 on Jan 25, 2016
Hello, I had opened a Chase College checking account on 12/30/2015 with account number-791910750 and an application for Chase Slate Credit Card. I received a letter in my mail box a few days back stating my account has been closed. I called the customer care the same day and after keeping me...

Chase / I am unable to use this atm card when I travel in asia despite my notifying them of my travels and all their assurances.

Reviewer10089 on Jan 22, 2016
My problems began last year when I traveled to China and was denied cast at ATM machines. Chase in an email said they suspected fraud so they canceled my card and sent a new one TO MY HOME. Now, they were notified in numerous ways I would be in China and Laos for 90 days but they sent a...

Chase Bank / free student checking account

Reviewer38786 on Jan 15, 2016
I am a full time student taking 27 units at Cal State Los Angeles and am currently unemployed. I wanted to open a free student account so I can put my financial aid money in a checking account. However, I was unable to get a free student account due to my age, which is 25 . I don't...

Chase Bank / poor customer service

Reviewer46463 on Jan 15, 2016
RE: "Bernie" who claims to be the Branch Manager for your location in Albertsons 720 3rd Avenue in Chula Vista CA 91910. "Bernie" has no business dealing with the public. His unprofessional attitude and lack of company procedures makes the company as a whole appear ignorant. When asked a...

Chase / business banking

AngryChase on Dec 8, 2015
For the past 10 years I have had a business account with Chase Bank. On October 21st, 2015 I reporter my ATM card lost. After 2 weeks I went into my branch to try to get a replacement card. I was told I could not do so because they had no record of me being a business(despite 10 years of...

Chase Bank / wire transfer confirmation regarding my bank's name

Reviewer46726 on Dec 4, 2015
I received a phone call from Spencer who claimed to be a representative at the Chase Bank from a phone number dialed from 239-400-2950 today, December 4th, 2015 at 3:04 p.m. and 3:06 p.m. This person asked me to confirm of my bank's name so they can make the wire transfer on Monday...

Chase Bank / our account at chase and insurance on property

Reviewer22727 on Nov 30, 2015
We have NO account at Chase Bank!!! They keep calling for Brian Carlson, and we key in this is the wrong number 5 separate times on 2 different lines, and the line still keeps ringing. Key it this is not the number for Brian Carlson...but we cannot get to a person. Over and over. There...

Chase Bank / long lines at branch

Reviewer99833 on Nov 12, 2015
It seems that Chase is cutting back on personnel in their branches, every time I go to the Rockville Centre branch there are extremely long lines. The branch manager informed me that Chase is cutting back because due to research most people use atms. However, you can't get rolled change...

Chase / debit card

Reviewer99924 on Nov 5, 2015
Just want to thank chase for ruining my day. They deactivated my debit card without even telling me. I tried buying a dress from the h&m balmain collection that released this morning and wasnt able to make the purchase bc my card got declined and now everything is sold out and selling for...

Chase / atm stole money

ThisisMETrai on Oct 7, 2015
On October 1st 2015 I went to Chase bank at 3300 e Jefferson Detroit, mi. I used the Chase ATM (MI0721). I deposited $2400 into the ATM and an error appeared on the screen. A receipt was printed out stating "The ATM has experienced a problem. To confirm that your deposit was completed...

Chase Bank / my missing atm deposit

Teejuana on Sep 25, 2015
Hello to whom it may concern, My name is Teejuana Young-Dunn I am contacting you because on 8/22/15 9:48am I made a cash deposit of $430 in the drive thru ATM (terminal #FL0205) at 6399 West Commercial Blvd Tamarac, FL 33319 and in the middle of my transaction the ATM shutdown. I have...

Chase Quickpay Services / chase quickpay services

Reviewer78883 on Sep 23, 2015
I just wanted to let everyone know to stay away from the useless and pathetic service from Chase Quick Pay. I received money from a person that sent the money to me from their Chase account. I tried for hours to receive the money. I could not after fighting to sign up as directed by the...

Chase Bank / unauthorized magazine renewal subscriptions

Reviewer23235 on Sep 14, 2015
I just found out I was billed and through my bank's automatic payment, had paid without my consent, magazine renewal subscriptions for 4 magazine titles from this fraudulent company. The billing was labelled TME*855-225-6459 BETTR $19.50 and so on. I tried calling the company but only...

Chase Auto Finance / not worth it

Reviewer94955 on Sep 11, 2015
I had a car financed with Chase and I fell behind. I always stayed in contact with them to let them know what was going on and when I would make a payment. My son's 1st day of school, the car was gone. I didnt get a letter before they took the car nor a phone call. Two weeks later I get a...

Chase Bank / inaccurate fees and refusal to refund!

Reviewer43380 on Aug 15, 2015
I enrolled in university in 2010, and provided that information to Chase Bank so my account would be registered as a "College Account" and they would continue to wave fees. Five years later, with graduation still a few months away, I went in to close my account. (I went to school out of...

Chase Mortgage / customer service

Bill PERATT on Jul 26, 2015
Unfortunately, my mortgage was sole to Chase Bank! They have the worst customer service I have ever dealt with as a consumer. Calling the 800 number listed is a joke, when you dial "0" to reach a human (although not an option) you're told its not possible at this time. After multipule...

Jpm Chase / discrimination

Brigette77 on Jul 6, 2015
I stopped at my bank today, Chase Huntington Harbor Branch in Huntington Beach. I walked in and asked a representative in a cubicle for help, Curtis said he would help me. He then tells me that a banker would have to help me with my issue. I was in his cubicle about 30 minutes waiting for...

Chase / on file with occ re: closing my account with no notice

Itsybitsy1 on Jun 25, 2015
Chase first closed my husbands jpmorgan securities accounts, then his checking and savings and sent him a notice they were closing my account which he is not owner of nor is he tied to it. It was my auto debit account my home equity loan was tied to so i would get a lower interest rate!!!...

Chase Bank / closure of account

Angry Client in Riverside on Jun 12, 2015
After four years Chase Bank suddenly closed my account freezing my money and not telling me why. Went into the branch talked with the Branch Manager and someone at Chase main office I they refuse to tell me why. The representative on the phone kept repeating the same line: Sorry however...

Chase Mortgage / feeling screwed

gtmartin on Jun 6, 2015
When I was going through the paper work to get ready to buy our house I was dealing with Fairway Independent Mortgage. They in turn sold it off to Chase about 6 months after closing. At that time I received notification from Chase of an escrow shortage. They wanted all of the money up...

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