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Chase Bank / JPMorgan Chase Bank Logo

Chase Bank / JPMorgan Chase Bank Customer Service

JPMorgan Chase & Co.

270 Park Ave
New York
New York
United States - 10017

Customer Support Phone Numbers

+1 877 242 7372(US only) 76 26
+1 713 262 3300(outside the US) 12 2
+1 800 242 7383(TTY/TDD Machines) 4 0
Work days:
Mon12:00 AM - 12:00 AM
Tue12:00 AM - 12:00 AM
Wed12:00 AM - 12:00 AM
Thu12:00 AM - 12:00 AM
Fri12:00 AM - 12:00 AM
Sat12:00 AM - 12:00 AM
Sun12:00 AM - 12:00 AM

Chase Bank / JPMorgan Chase Bank Complaints & Reviews

JPMorgan Chase Bank / I have investment issues with chase j p morgan

Kelly1086 on Mar 14, 2017
I have had an investment account that my parents set up for me as a child. Chase JP Morgan has not made a effort to contact me when 3 of my statements had been returned. No phone Call no Registered Letter. My address had not changed but they transferred my funds to the State of Colorado...

JPMorgan Chase Bank / quickpay

Julia Wysocka on Mar 11, 2017
THE WORST customer service I ever experienced. Quickpay is the most flawed and unreliable bank service you could possibly use. My money was basically stolen due to bank's mistake by allowing to register several accounts with the same phone number! I sent money to my fiancee, put HIS NAME -...

JPMorgan Chase Bank / refusal to release money from deceased father's account

Sylvia F on Feb 22, 2017
Dealing with Chase Legal Department has been a fraught with lack of communication, delays, incompetencies, incusable for a major financial institution. My father died on May 28, 2016. I have been trying, without success, to have the balance of $20, 000.00 in his checking/savings account...

Chase Bank / annual fee

Lkn on Feb 22, 2017
We send our statement back to cancel our credit card as the annual fee was more than we wanted to pay since we did not use this card. Had not been used in many many months. They said they did not get the cancellation. When the second statement came, it was still on there so I sent it again and...

JPMorgan Chase Bank / chase card

Randall Bishop on Feb 10, 2017
My Amazon prime account overdrawn and late monthly pay. The chase Amazon card that was given seven months ago was closed by Chase. Reason: In December a new card was mailed out. I was told by chase that it is my problem for not letting chase know that I had received the new card. I had no...

JPMorgan Chase Bank / unethical behavior

Sweetvincy on Jan 31, 2017
Chase is the worst!!! My account was compromised and all my funds where wiped out. Chase advised me to close the old account and open a new account one. They said they would investigate the fraud and credit back my funds. I filed my claim on Monday, January 23rd. I still have not received...

Chase / atm withdrawal limit

Debav on Jan 26, 2017
My son is in the military serving our country. I called chase today to get a small increase on his debit card withdrawal. I was told by debra and aria that it couldn't be done unless he called btw they were very rude and non accomdating. I am on his account so that issues like this would...

Chase United Visa / credit - customer service

Scrooged by Chase on Dec 24, 2016
Scrooged: chase united mileageplus visa scrooged me on christmas eve. We spend a lot of money with chase united visa every month. It turns out that on december 19, we missed a modest payment due. We received no notice from visa, nor any reminder. But, on christmas eve, chase united visa...

Chase / customer service sucks

Fynz on Dec 8, 2016
Hello, I just want to encourage your company to please hire a nice customer service people. I called today and was just inquiring about the new chase credit card sapphire reserve because I wanted to apply, but that person is really rude and made me think twice if I really want to apply...

Chase Bank / wire service

MJ hanson on Dec 1, 2016
On 11/29/2016 I went to a chase bank to make a wire transfer of funds to Kazakhstan. My daughter had made the request. She is a PhD candidate at Ohio state university. The money was to cover research costs she had contracted for this fall. The data she needed was to be sent to her upon...

Chase Bank / customer service

Ken Keck on Nov 29, 2016
Yesterday I went to the chase bank by the mall because I have an account with chase . ( I'm disabled and going through the determination process and I walked about a mile each way my disability is copd with bolus emphazemia and Athsma . When I got there yesterday they had to informed...

[Resolved] Chase Bank / mortgage refinance

FAdam on Nov 21, 2016
I wish I would have seen all the negative reviews before I started a refinance with Chase. I have my main loan with them and had started working through a refinance with a different company. After they found out they sent a letter stating they would like a chance to match or beat the...

Chase / complaining for chase bank

Ifeellikealoser on Nov 17, 2016
I made two two payments of $25 on 11-15-16 the next day both payments was already posted to my banking history but chase had to take back a reversal that they gave me on 11-16-16 and i had some funs left in my account for gas so long story short after Chase Bank took the reversal i wa...

Chase Bank / closing account without any valid reason

Shwaiki on Nov 15, 2016
I received a letter that Chase bank will close all my accounts checking, saving and credit card. I thought this might be a scam. I went to the bank and asked and the manager of the branch confirmed that to me. I asked about the reason and she did not give me any reason. I had these account...

Chase / refunds

nigel wagner on Nov 13, 2016
I order some stuff from amazon they took the payment out of y checking unit 11/08/16 of $56.49 and refunded the money back on 11/08/16 towards my account but chase put it down as ach credit and never applied it towards the remaining balance of $29.18 I gave them chances after chances to...

Chase / online banking/closing account

Sarah121 on Oct 28, 2016
I moved from the US to the UK and tried to transfer some of my funds out of my account. Chase seen this and blocked my online banking! When I rang their "customer help line" they asked me to vertify the exact date amount of transactions in and out of my account- how would you know thi...

Chase Bank / denied fraud claim

1madbitch on Oct 26, 2016
I lost my debit card. It was used by someone and 1200 !!! Dollars was removed from my account!!...chase, to which ive never had a n issue regarding a claim before when these clever con artists and hackers got to work, claimed that " ive taken that kind of money out before so they're...

Chase / check cashing

Pat WV on Oct 10, 2016
Went to Chase on 10/10/16at Rancho Market Place in Burbank CA to cash a check from my husband business account. As I was catching a plane in 3 hours. I supplied signed check and ID. I informed teller that I didn't have an account at Chase but did tell him I am an officer on the busine...

Chase / atm/never informed by chase/customer service

Andrea Persaud on Oct 8, 2016
October 8, 2016 I was never informed by Chase by mail or letter that my old ATM would be closed yes I did receive a ATM card. So Chase cancelled my old ATM card without my permission or notification at all. I had an emergency thanks Chase for making life just a bit more stressful. Then I...

Chase Quick Pay / non chase customer

WFNajat on Oct 5, 2016
On sepotember 30, 2016, I sent a quick pay to a friend through my chase quick pay account. I have a chase checking account as well. The process seemed simple. She is not a chase customer, but quickpay says that all you need is the persons email or mobile number to send/receive the fund...


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