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Chase Bank / JPMorgan Chase Bank Customer Service

1130 Reviews

JPMorgan Chase & Co.

270 Park Ave
New York
New York
United States - 10017

Customer Support Phone Numbers

77 26
+1 713 262 3300(outside the US)
13 2
+1 800 242 7383(TTY/TDD Machines)
5 0
Mon12:00 AM - 12:00 AM
Tue12:00 AM - 12:00 AM
Wed12:00 AM - 12:00 AM
Thu12:00 AM - 12:00 AM
Fri12:00 AM - 12:00 AM
Sat12:00 AM - 12:00 AM
Sun12:00 AM - 12:00 AM

Chase Bank / JPMorgan Chase Bank Complaints & Reviews

JPMorgan Chase Bank / a check I deposited

Andrew Luechau on Aug 9, 2017

I received my father's 401K check due to his passing. It was made out to The estate of Timothy Luechau %Andrew Luechau. The amount was $8, 740.78. I went to the Chase Bank Branch at 5931 FM 2920, Spring Tx 77388 on March 28th, 2017. I gave the teller my personal account debit card I had...

JPMorgan Chase Bank / customer service and treatment of customers

Nadine Heinen on Aug 8, 2017

At this point I am so frustrated with Chase Bank that this is just the topper. Just went in there to get a wire and was told by the teller that "all of our bankers are busy and to come back in an hour" What? This is what you say to customers. One that found a moment in her busy work...

JPMorgan Chase Bank / customer service

Atif Mahmood on Aug 7, 2017

Hi, Today i had worst ever customer service experience.called to locate, refund and status of $300 transaction to chk acct 5861 on 7/13/17 which receiver not confirming to receive and issuing the receipt. i was transfer to 3 depts and spent almost 1hr over the phone and spoken to multiple...

JPMorgan Chase Bank / chase not being responsible for their properties.

Mayor Mathew on Aug 7, 2017

I am the Mayor of the Village of Dresden, Ohio and there are numerous properties that are tied up in the Chase Bank system that we have to mow and maintain as Chase refuses to move forward with repossessing the property and taking responsibility for their property. Some of these propertie...

JPMorgan Chase Bank / branch management

heos on Aug 7, 2017

I have been a customer of Chase for over 5 years. I have a personal account, and two business accounts (my information is below). I have been trying to contact the bank for months and all I get is an answering machine. No call backs no answer. Customer service is very poor at thi...

JPMorgan Chase Bank / customer service

Chase Customer on Aug 5, 2017

We wanted to open up a student checking account for our daughter since my husband and I already hold a joint checking account with Chase. We went to our local branch (Windward Rd, Alpharetta, GA) last weekend at about 1pm to open the account. After waiting about 20 minutes, we were told...

JPMorgan Chase Bank / personal checking - fraud

Ocbond19 on Aug 3, 2017

I had a fraud claim in June 2017 for four odd deductions from my personal banking account to which, the fraud department contacted me about. I absolutely denied these claims and told them that I didn't make these purchases. They reversed my charges placing the unlawful deductions back in...

Chase Bank / sharma dorvelia

Unknown888 on Jul 28, 2017

The above mentioned bank teller at 5055 N. Dixie Hwy Oakland Park 33334 was very rude and disrespectful on multiple occasions. I don't appreciate being talked down to when Im trying to get my money. Customer service is of utmost importance and this should not be taken lightly. I hope some...

JPMorgan Chase Bank / credit card

Laura Lebrun on Jul 25, 2017

I disputed a charge from a vet because they were supposed to give ANY and ALL tests and shots to my cat and kittens that could be done. In order to have those tests/shots, you have to pay for an office visit and physical. I was charged for both but the vet didn't give any tests or shots. 8...

Chase Auto Finance / auto lease end charges

eragbag on Jul 23, 2017

Don't lease any car that finances their leases through Chase Auto Finance. Months after returning the car you get a bill for "excess wear and tear". They supply no evidence to substantiate their claim. The car is no longer available for inspection. They will give you a runaround...bouncing...

JPMorgan Chase Bank / customer service

Jchandler90 on Jul 23, 2017

I do not have an account with Chase. And after what happened, I'll never get an account with Chase and all my friends and family who had a Chase account. Closed it. I went to Chase Bank off highway 360 and Post And Paddock in Arlington, Texas. It was last Thursday at about 5:30pm. I went...

JPMorgan Chase Bank / check holding

Charity Lopez on Jul 21, 2017

I was never once informed when i opened an account that my paycheck would be held for 24 hours. After being repeatedly lied to that every bank does this I stated that i would be back tomorrow to withdraw the total sum and close my account asap. Horrible staff cant even own up to how they...

JPMorgan Chase Bank / my account being overdrafted do to chase error.

Taneya on Jul 21, 2017

On July third I deposited a department of board of education check into my account Chase cleared it and 3 to 2 Days Later they said the check has been returned and I asked do they have any reason why the check was returned they didn't have an answer for me they keep telling me to check...

JPMorgan Chase Bank / drive thru @hampton bays ny

Tiffany JJmama Matthias on Jul 20, 2017

On thursday july 20th I went to the drive thru as I normally do with my antiguan drivers license to transfer money using my debit card to another account to be told by 3 representative that I cannot use it as an id because they cant enter the number, which I debated that I am usually at...

JPMorgan Chase Bank / wrong financial information given to me about my account.

Chaudhry Masood on Jul 19, 2017

On 7/14/17 in deposited a money order of $989. I was told I can take out $200 right now and the rest of the money will be cleared to use after 24 hrs. I rejected to take $200 on the spot and insisted to wait until all of the money is available to use. So on 7/15/17 to 7/17/17 I checked...

JPMorgan Chase Bank / disputed charge

Phillip L. Lucas on Jul 16, 2017

01/13/2017 disputed charges from Directv due to breach of contract. Informed Chase card member services before charge came through. Chase informed me to wait until the charge showed up. I had to dispute charge twice with proof. Was told we did not return equipment. We proved all equipment...

JPMorgan Chase Bank / closing an ira account without notifying the customer

jrmontecino on Jul 10, 2017

In Jan 0f 2017 I went to Chase to open an IRA as I would be receiving a large sum of money from the City of San Bernardino/PARS retirement. The City took much longer than anticipated and I did not get the check until July. Upon receiving the check. I took it to the bank to deposit it in my...

JPMorgan Chase Bank / service and bank manager attitude

Jerry & Co on Jul 9, 2017

I open a Checking account and a student account on May 4th, 2017. I was promise $500 on condition we would open a savings account and monthly direct deposit of wages into checking account. As of July 6th, my promised by the Bank officer that he needs approval of his Bank Manager. When I...

JPMorgan Chase Bank / stood in lobby for 10 mins

Samantha Cisneros on Jul 5, 2017

Stood in the lobby for 10 mins before I made contact with a teller. That was after a banker walked passed me and said nothing and failed to ask if I needed anything. Another banker sitting in office directly facing where I was standing and said nothing. When I asked if I could get some...

JPMorgan Chase Bank / closing an account

Joanne Hunt on Jul 4, 2017

Living in the UK since 2010 and have been trying to close out my account since Mar 2017, numerous letters, faxes and telephone conversations and still no closer to closing out. Nobody want's to take ownership. If I can't answer security questions then I can't close the account! Online...


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