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JPMorgan Chase Bank Customer Care Service

JPMorgan Chase & Co.

270 Park Ave
New York
New York
United States - 10017

Customer Support Phone Numbers

Phone:
+1 877 242 7372(US only) 36 9
+1 713 262 3300(outside the US) 4 0
+1 800 242 7383(TTY/TDD Machines) 1 0
Work days:
Mon12:00 AM - 12:00 AM
Tue12:00 AM - 12:00 AM
Wed12:00 AM - 12:00 AM
Thu12:00 AM - 12:00 AM
Fri12:00 AM - 12:00 AM
Sat12:00 AM - 12:00 AM
Sun12:00 AM - 12:00 AM
 

JPMorgan Chase Bank Complaints & Reviews

Chase Amazon Rewards Credit Card / Do not apply for amazon rewards credit cards from chase bank

Ci
Citigal on Mar 18, 2013
I love shopping on amazon... However there was an immediate $50 credit to your purchase if you applied for an amazon rewards credit card. So having a good credit rating and the points to apply for amazon purchases I applied. It was denied due to needing more information from me. I called...

Jpmorgan Chase / Holding onto homeowners funds

Ly
LynnMarie1770 on Mar 18, 2013
Chase, as my mortgage company, is the cosigner of the insurance checks I receive from my insurance company following lightening hitting my house. Chase has already concluded the repairs are complete through an inspection and they have had all the required paperwork needed to release money...

Chase Bank / Wasting money sending out mailers

De
DebbyMc on Mar 14, 2013
You all want to know where these banks are wasting money? Every 3 weeks for the past year, Chase Bank prints up "Time Sensitive Mortgage Notification"s that they send out UPS Next Day Air Saver (which would cost me $40 but I am sure they get a discount). They are trying to get me to...

Jpmorgan Chase / Holding insurance funds

Sx
SxT68 on Feb 27, 2013
JP Morgan Chase is THE WORST company to deal with when you have an insurance claim. Date of my loss was 12/24/12. Insurance company informed me that they had to issue the check for the repairs in the names of my mortgage companies along with myself. My primary mortgage company endorsed the...

Chase Paycard / Cannot use my paycard online

Da
Dawn Barber on Feb 14, 2013
I signed up to have my paychecks deposited on the Chase Paycard. I was assured that it could be used online and that I could pay bills with it. I was even told that my tax return could be deposited on it as well. At first everything was going smoothly and I was able to make online...

Jpmorgan Chase / Holding funds

Ac
acbangels94 on Feb 14, 2013
Our nightmare with jpmorgan chase loss/draft department began when we needed to remove our contractor on 12/26/12 from the process of the loss/draft and became self-contracting. Terminated contractor due to price gauging of $10, 000+. Updated insurance company and chase loss/draft...

Chase Bank / Unbelievable management and process time of my deposits and terrible customer service

Lu
luknfrfun1 on Jan 12, 2013
Oh where to begin... ive had my chase account for about two months and have had nothing but problems. Started with holding my paychecks and only making a portion available to me. Then i tried their deposit checks by photo method... big mistake, resulted in an even longer hold and...

Chase Auto Finance / 22.5% interest rate in 2010

Kk
kkat210 on Jan 7, 2013
Back in Oct. 2010, I needed to get a car. I lost my job and went on Social Security Disability. This one Chevy Auto Group said they would help me with no money down. I was offered a 2009 Chevy Cobalt, but Chase was the only financing co. that take me at 22.5% interest rate for 5 years. I...

Chase U Card / Bad service

Jo
John Youngson on Jan 3, 2013
The state of tn uses this for unemployment. I can see why they are not at all concerned with customer service or support. I have had nothing but problems with the website and getting my unemployment. All forms of contact are automated and prevent you from getting any real service on an...

Chase Health Advance / Loss of promotional rate ($730.85) accrued interest

Do
Dominga Arenas on Dec 28, 2012
Hello, My Name is Dominga Arenas I started with a problem with this company on 12-13-12 my last payment was supposed to have been made on 12-11-12 when I called on 12-13-12 I talked with Amanda a supervisor they transferred me to because of my late payment, which she explained I also had...

Chase Bank / Bank account

Ab
Abie Cinner on Dec 27, 2012
I had a chase account I deposited 12 third party checks was never told that I can't they went and cleared the 12 checks that en the money went out of the 12 checks accounts but th fraud dparmnt said that they can't give me the money the only way the could release the funds if I...

Chase Bank Quick Pay / Quickpay

Be
Becky A. on Dec 11, 2012
This service is promoted to customers as instant transfers from person to person regardless of the banks. What a sham! I was told the money transfers are instant. I am now on my 3rd day of waiting! I call to question the service and I am told it is taking so long, maybe because of the...

Chase Home Mortgage / Lack of help

Am
amyfoster on Nov 3, 2012
My husband and bought a house through Chase in 2010, in July 2012 he lost his job. We have 1 income now and it is not enough to pay all the bills. We started the loan modification process. We have received the paperwork and I had questions about some of the areas. I have been trying to...

Chase Slate Credit Card / Deverely limited line of credit

Rh
Rhatten on Oct 2, 2012
I have had a CHase Credit Card account (5 personal and 2 Business lines) for over 20 years with a combined Credit of over $100K. On my CHASE SLATE credit card personal account, with a limit of just over $73K, I was offered online a 0% balance transfer offer with a 1% tranfer fee. Sound...

Chase / Bad treatment by them

Cj
cjmh2270919 on Sep 27, 2012
I was late on my bill once in four years. I have been getting calls from 847-488-6000, and 210-520-6400 every day, twice a day, even on sundays, for the last two weeks now. On 9-26-12, at about 12:30pm, a woman from there called me who was nasty and talked so fast she wouldn’t let me...

Chase Health Advance / Questionable billing practice

Ma
matz_23 on Sep 27, 2012
Chase Health Advance is very is payment terms are misleading and the website used to make payments is horrible. The website allows you to setup automatic payments to come out of your checking account each month. Sounds great, but no matter when you setup the account it takes 2 billing...

Jpmorgan Chase / Failure to release payment

Se
JP Morgan Loss Draft dept in Florence SC 866-742-1461 Our company did water damage mitigation work for a mortgage holder in 2011. We've been trying to obtain the endorsement of JP Morgan for our mitigation work in 2011. State Farm insurance has reissued three checks to Servpro & JP...

Chase Mortgage / Principal reduction

Jo
JOEY GONZALEZ on Sep 17, 2012
My name is jose a. Gonzalez Email salsabor77@yahoo.com Chase account 0024197527 With the assistance of naca we negociated a modification in which according to naca chase mortgage would lock me into a 2% interest rate for the life of the loan. After the negociation Came into agreement chase sent...

Chase Auto Finance / Identity theft and fraud

No
Norman Wilkins on Sep 10, 2012
Chase Auto Finance used my online banking information without my consent. They setup recurring online transactions to debit my checking account. I disputed the transactions. Chase stated that they had the right to deduct automatically without notifying me or obtaining my authorization. In...

Chase Mortgage / Payment not credit to account

An
Anabel A. on Sep 7, 2012
I paid off my mortgage balance ($600 per the payoff statement) with an EFT payment before the time listed on the payoff statement. Then I never received another monthly statement from Chase. Several weeks later, I went in to Chase to check why the payoff and reconveyance documents were not...

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