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Chase Bank / JPMorgan Chase Bank Logo

Chase Bank / JPMorgan Chase Bank Customer Service

1128 Reviews

JPMorgan Chase & Co.

270 Park Ave
New York
New York
United States - 10017

Customer Support Phone Numbers

+1 877 242 7372(US only) 77 26
+1 713 262 3300(outside the US) 13 2
+1 800 242 7383(TTY/TDD Machines) 5 0
Work days:
Mon12:00 AM - 12:00 AM
Tue12:00 AM - 12:00 AM
Wed12:00 AM - 12:00 AM
Thu12:00 AM - 12:00 AM
Fri12:00 AM - 12:00 AM
Sat12:00 AM - 12:00 AM
Sun12:00 AM - 12:00 AM

Chase Bank / JPMorgan Chase Bank Complaints & Reviews

Chase Bank / JPMorgan Chase Bank / rude employee named jimmy

nishda gefond DEVILS on Sep 20, 2017
I was in chase bank on bethel road (dublin) with my friend he was trying to get help from a guy his name is jimmy he was so rude with him and he stand there in front of the other Customers and ask him( hey what you want) then the man told him he want to add a new payment to his account the...

Chase Bank / JPMorgan Chase Bank / quickpay

Nana1610 on Sep 18, 2017
The worst. I have made a quick pay for the first time to our son's college account. Noticed right away that it didn't show up on the college account. Called Chase and explained the situation. I was made aware that the quickpay was cancelled and was instructed to use transfer pay instead...

Chase Bank / JPMorgan Chase Bank / claims & escalations dept didn't handle my claim properly!

Qsmall2008 on Sep 18, 2017
Part was purchased and returned to EBay seller within the 30 days time frame specified on the website. Refund refused by seller who claim item wasn't in same condition purchased and lied to Chase claims and visa that there was a 14days policy. Would eBay allowed the return if it wa...

Chase Bank / JPMorgan Chase Bank / chase credit card and amazon private label credit card

UpsetwithChase on Sep 16, 2017
no notice and cut limits when payments have been on time for over 7 years and never late. found out at dinner when charging on 9/16/17. called and have to go through lending that is open on Monday - very poor customer service. payment was in full the previous week too on the amazon card. I...

Chase Bank / JPMorgan Chase Bank / deposit held for 3 business days being under 900.00 dollars and it's a california state tax check.

I deposited a check into my checking account on September 1st. I was told my check would be on hold. Yet the bank allowed me to do purchases and i contacted the bank to let them know why my account continue to be overdrawn knowing that threes money on hold...? I was told by the customer...

JP Morgan Chase / fraud

Go Infantry on Sep 2, 2017
Last month my chase debit card was stolen along with my wallet and cell phone. I waited until the next day to report my stolen cards to the bank just in case it was found in the market I was shopping in. Sadly nothing was found so I call the bank and report them stolen and request to...

Chase Bank / JPMorgan Chase Bank / payment not received

ZoeParis on Sep 2, 2017
My daughter is studying in Chicago for a year. She opened an account at Chase and her grandmother wrote her two checks for a total of $12, 000 so she could pay her tuition. We are expats living in Paris, but the checks were from her Citibank account in New York. Chase cashed the checks but...

Chase Bank / JPMorgan Chase Bank / overdraft fees

Lynnez Baca on Aug 31, 2017
I was charged 11 overdraft fees because I wrote 1 check 4 months ago and the school didn't cash it until recently. All the other checks I had written for back to school and all my debit purchases were asssesed fees because of this 1 item. I called their customer service and explained very...

Chase Bank / JPMorgan Chase Bank / unethical behavior

Annieraer on Aug 29, 2017
I came into the Niles, IL chase branch 8/28/17 around noon. If I could I would not give them any credit. I came in early in the day with my dog. It was not busy at all. My dog is a puppy husky. Very calm and sat there. A customer looks at him and says 'that dog is scary'. My dog was just...

Chase Bank / JPMorgan Chase Bank / home loan

TomEadie on Aug 24, 2017
This is a real letter from my wife to me, yesterday. Tom, I am done with Chase Bank! I started calling 2 days ago and they are nor answering their phones both branches here in Marysville, WA and Mill Creek, WA which tells me that they don't have enough employees working. Last year, they...

Chase Bank / JPMorgan Chase Bank / consumer

Terry Blcker on Aug 22, 2017
I came into your branch at 1480 Forest Avenue 8/21/17 to inquire about opening a Irrevocable Trust Account. The representative I spoke, Mr. Raymond Huminski made it clear by his abrasive tone that he was not willing to help me assist my mother in her quest to open an account. I took hi...

Chase Bank / JPMorgan Chase Bank / unlink an e-mail on a non existing account

erika rodriguez on Aug 16, 2017
Hello, my name is Erika Rodriguez writing to you because I am having the run around trying to get my money transferred to my account. I am no longer in NY. My husband is in the military with the Marine Corps and I have been here since 2013. My sister sent me a payment of $180 in March...

Chase Bank / JPMorgan Chase Bank / Disappointing

T Butler on Aug 16, 2017
I have been a loyal customer for many years and I can prove I never missed payments. But they closed all of my cards without notifying me. It's very unusual to me that I encountered attitude like this. I emailed Chase support being ready to prove I'm quite solvent. But they never replied...

JPMorgan Chase Bank / fraud and claims filed and not resolved

Kuykendall on Aug 15, 2017
I reported my card lost 7/16 between the hours of 12-1am and transaction was still being made i called back 7/16 at 11:45pm to confirm my card was in fact stolen i made a claim on 7/20 and also the 31st as well i keep calling the claim department number and they are not being any help they...

Chase / chase won't pursue retailer despite fraudulent charges

Vinh Le on Aug 13, 2017
On November 26, 2017, I attempted to place an order on the website, www.SuperTweaks.com in the amount of $2, 105.51. Super Tweaks promptly charged my Chase credit card for the total amount but did not send me order shipment details. To date, Super Tweaks will not respond to my email...

JPMorgan Chase Bank / 20040 ventura blvd 91364. chase branch

Karen Sargsyan on Aug 11, 2017
I went to the bank to withdraw $300 from the ATM. When I wanted to take the money from the ATM machine, the money went back into the machine. I told the branch manager that the ATM machine took my money back and I did not take the cash and the branch manager told me he cant give me the...

JPMorgan Chase Bank / manager refuses to exchange damaged notes that his teller just gave me.

Edward Brooklyn on Aug 11, 2017
I visited Chase Branch at 128 Brighton Beach Ave, in Brooklyn, NY and ask teller Julia Gazarian to withdraw my money in certain notes and also asked her not to give me damaged notes. She refused and when I asked Branch Manager Max Bendikov to provide replacement he was rude and refuse to...

JPMorgan Chase Bank / personal banker customer service

Karina Steele on Aug 11, 2017
I went in to chase bank today to open a new account. I asked ms. Samantha Acosta how long it would take and u was told thirty minutes. I informed her I had an appointment across town in an hour and she said we would be fine. During our meeting she left the desk twice to assist customer...

JPMorgan Chase Bank / a check I deposited

Andrew Luechau on Aug 9, 2017
I received my father's 401K check due to his passing. It was made out to The estate of Timothy Luechau %Andrew Luechau. The amount was $8, 740.78. I went to the Chase Bank Branch at 5931 FM 2920, Spring Tx 77388 on March 28th, 2017. I gave the teller my personal account debit card I had...

JPMorgan Chase Bank / customer service and treatment of customers

Nadine Heinen on Aug 8, 2017
At this point I am so frustrated with Chase Bank that this is just the topper. Just went in there to get a wire and was told by the teller that "all of our bankers are busy and to come back in an hour" What? This is what you say to customers. One that found a moment in her busy work...


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