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Chase Bank / JPMorgan Chase Bank Customer Service

1152 Reviews

JPMorgan Chase & Co.

270 Park Ave
New York
New York
United States - 10017

Customer Support Phone Numbers

79 28
+1 713 262 3300(outside the US)
13 3
+1 800 242 7383(TTY/TDD Machines)
5 2
Mon12:00 AM - 12:00 AM
Tue12:00 AM - 12:00 AM
Wed12:00 AM - 12:00 AM
Thu12:00 AM - 12:00 AM
Fri12:00 AM - 12:00 AM
Sat12:00 AM - 12:00 AM
Sun12:00 AM - 12:00 AM

Chase Bank / JPMorgan Chase Bank Complaints & Reviews

Chase Bank / JPMorgan Chase Bank / chase bank at industrial park branch, syracuse, new york

marie scottie on Oct 16, 2017

I have had my business account at Chase Bank since 1988 and really have not been happy for many years. The Minoa branch was terrible to deal with so I switched to the Oneida Branch. When I moved into the Eastwood area about 10 years ago I switched to the Industrial Park Branch. For many...

Chase Bank / JPMorgan Chase Bank / mortgage reporting to credit bureau

Dave Wilcox Jr. on Oct 14, 2017

I held a residential mortgage starting in July 1995 for my home at 99 Cornwall Lane, Guilford, CT 06437. Originated with Chemical Bank on that date and then merged with Chase in march 1996. Chase has not accurately reported my credit history back to the origination of the loan to July 1995...

Chase Bank / JPMorgan Chase Bank / chase visa cards being declined nationwide today!!!

Dennis Kipnis on Oct 13, 2017

Chase Business Debit VISA cards are being declined. Sarai Martinez in Business Banking said there IS an issue with VISA. I asked for notification to when the issue is resolved. Told the only thing I can do is try using the card later today. It is an embarrassment for a good standing Chase customer...

Chase Bank / JPMorgan Chase Bank / merchant business account

Valentyn Kulbaka on Oct 12, 2017

TO: Customer Service Merchant Service JPMorgan Chase FROM: Valentyn Kulbaka, President Green Wall Construction 3261 Phillips Hwy. Jacksonville, FL 32207 Merchant ID: 720000450290 I consider it is my duty to inform you about the unpleasant experience that I had with Chase Bank Merchant...

Chase Bank / JPMorgan Chase Bank / estate planning

R.Ros on Oct 12, 2017

In October 2017, I received a check as a result of a Chase employee's gross negligence. I was wrongly removed from a joint account and denied access to the funds. The primary account holder has passed and as joint accoutn holder and executor of his will, I contacted the bank. They...

Chase Bank / JPMorgan Chase Bank / hold of money

Karthik Kumar Rajendran on Oct 11, 2017

Dear Sir/Madam, My name is karthik kumar Rajendran and I am pursuing my higher studies in USA. I expecting a return of wire transfer from India to my bank Federal Credit Union through you (JP morgan chase bank) as an intermediate bank. The wire has returned on 21-sep-2017 from my bank...

Chase Bank / JPMorgan Chase Bank / quick pay

Ms. Forrest on Oct 9, 2017

Sent $36 to my son on Oct 6, 2017 transaction failed but funds came out my account 4X. Called Customer Service. Said it will credit back at end of business day. 3 days later I still don't have my money. Everyday someone is saying it's going to credit back in morning. I've waited 3days.. I...

Chase Bank / JPMorgan Chase Bank / claims department

Anca1221 on Oct 8, 2017

Your claims department is a joke! The managers are extremely rude and incompetent!!! You need to do some serious work on this! I am taking my money out of your bank and closing my account tomorrow! And letting everyone I know to do the same! You will never had reassurance that chase bank will...

Chase Bank / dispute resolution

Boris Goldstein on Oct 5, 2017

I disputed charge because vendor did not deliver goods and did not respond to my inquiries. Based on my experience with other banks I thought Chase would take good care and find out all the pertaining details. Instead, they called me and spent substantial time querying me about my birthday...

Chase Bank / JPMorgan Chase Bank / quickpay payment

najmah on Oct 5, 2017

I live in rockland county in the Nanuet area and i went to the branch on route 59 the nanuet branch phone number there is845-373-8709 and dealt with a gentleman by the name of Mike who in fact is the mamager as well. in the beginning of august i came into to be exact 8/14/2017 @1030AM AND...

Chase Bank / JPMorgan Chase Bank / unauthorized wire transfer, $ 40,000.00

Todd Kunkel on Oct 4, 2017

12/22/2015 Chase Fraud # JBM160113-002123 On 12/22/2015 someone accessed my company checking account online and wired $ 40, 000.00 to a temp account at Bank of America at 3:32 pm eastern time. The cyber thief's manipulated chase security to give them a temporary password to access my...

Chase Bank / JPMorgan Chase Bank / branch customer service

KNBullock on Oct 4, 2017

I am not happy with the way I was treated this morning (10/4/17) by your location in Heber, Utah. My fiancé went into this Chase location (Heber, UT) with cash in hand to deposit into my account for our mortgage payment and the bank Manager, Mike, refused to assist him in making the deposit...

Chase Bank / JPMorgan Chase Bank / pending charges on debit card

ArroyoL22 on Oct 4, 2017

10/03/17 I spoke with Melissa (Texas), Customer Support Specialist. I have pending charges on my debit card that need to released. The merchant confirmed the charges should be released because I paid with a different card. I was told my account has not been open for 6 months, no way to...

Chase Bank / JPMorgan Chase Bank / atm locations

Stevelenz1 on Oct 3, 2017

Have you considered putting an ATM or branch in echo park, Los Angeles 90039. ???Currently the nearest Location is a 15 min drive in any direction to the nearest place. There use to be chase ATMs at the Arco AMPMs. Without those locations there is a significant dark zone where there is no...

Chase Bank / JPMorgan Chase Bank / credit cards

Herberto forbes on Oct 1, 2017

Chase closed my credit cards after closing my checking account promised me to bring account current and lied to me several of time.. I was in a traggic accindent were I was hit by a car... Why would chase close 2 of my accounts while trying to survive. Costumer service agents were calling...

Chase Bank / JPMorgan Chase Bank / chase rewards travel

akwon110 on Sep 29, 2017

#SCP994182 9/1 - 9/4 @ spectator hotel. I was lied to throughout the entire booking process. I was planning a trip for my wife and I's anniversary. I wanted to book the grand suite but couldn't tell which room that was based on the descriptions on the chase travel website so I called in and...

Chase Bank / JPMorgan Chase Bank / chase sapphire preferred credit card

shpennin on Sep 29, 2017

Filed A Travel Cancellation claim which was accepted and partially paid. Card Benefit Services paid the portion of covered ticket loss but did not include other covered expenses which only total an additional $301. KIA, my adjuster refuses to call me and the CBS office will not connect me...

Chase Bank / JPMorgan Chase Bank / one of the atm of chase bank

Dante Uy on Sep 29, 2017

I deposit Money From my checking Account. after I get my sallary and my bonus From my boss worth of 2, 540 $ thats my last deposit transaction using my Debit card After I put my money In the Machine And the machine accept my money the ATM machine has Technical problem Indicate from the ATM...

Chase Bank / JPMorgan Chase Bank / customer service insufficient funds service

Liz Arias on Sep 26, 2017

Very low on cash small business owner and Chase will not refund 3 completely unnecessary insufficient fees based on a transaction that processed at 11:59. These [censor] tried to capitalize off 3 insufficient funds charges based on a transaction that posted at midnight! How the [censor] am...

Chase Bank / JPMorgan Chase Bank / auto finance

KJ24 on Sep 22, 2017

Hello. Over the past month, I have received numerous, sometimes up to five calls a day from Chase Auto Finance, and they claim I have debt or something along those lines. However, I do not have an account or a loan with this agency. I get my automobile coverage from another agency, and have...