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JPMorgan Chase Bank Customer Care Service

JPMorgan Chase & Co.

270 Park Ave
New York
New York
United States - 10017

Customer Support Phone Numbers

+1 877 242 7372(US only) 37 9
+1 713 262 3300(outside the US) 4 0
+1 800 242 7383(TTY/TDD Machines) 1 0
Work days:
Mon12:00 AM - 12:00 AM
Tue12:00 AM - 12:00 AM
Wed12:00 AM - 12:00 AM
Thu12:00 AM - 12:00 AM
Fri12:00 AM - 12:00 AM
Sat12:00 AM - 12:00 AM
Sun12:00 AM - 12:00 AM

JPMorgan Chase Bank Complaints & Reviews

The Chase / Show

ingles481 on Dec 5, 2014
When watching the chase on ITV why is there double standards?, one for Celebrity's and one for ordinary people. The chaser's go easy on the Celebrity's, I understand its for charity but that is unfair. When I saw Shaun Wallace it was so obvious he let them win. You might...

Chase Bank Home Equity Line Of Credit / Issues over contract & interests

cplaguna on Dec 2, 2014
We took out a HELOC from WAMU in 2004 for approximately $485k. Chase reversed over $200k of my heloc loan pymts when they acquired later, stating: "We have to back charge you because you have an interest loan, so all the "principle pymts" have made will be applied towards the interest. I've been fighting them for years.

Jpmorgan Chase / Title and registration application

Gay English Smith on Dec 2, 2014
Purchased a new RAM 2014 truck from Bill Luke in AZ with Lienholder JP Morgan Chase Bank, Ft. Worth, TX. Title and Registration Application was filled out via dealership as MVD Authorized Third Party dated 9/12/2014. To date we have not received a title to have this vehicle registered in...

Chase Bank/accts. / Account closure for no reason

mystery@ on Nov 29, 2014
All of my personal accounts and credit cards have been closed without reason and nobody at Chase will provide me a reason. I have been banking with then for over 10 years, never defaulting and pay timely and my accounts are always in the positive. I am ready to join a Class Action Lawsuit...

Chase Bank / Automatic stop payment did not work

andrea llerena on Oct 28, 2014
I told chase bank to stop an automatic payment for me, they charged me $30. 00 for it, and they took it out of my account the next day i did it, the stop charge was going to be for a company that wanted me to pay $99. 00 for something that i did not agree, long story short i called the...

Chase / Treated unfairly

Chasesucks15 on Oct 7, 2014
Chase is one of the worst companies you can work for. Employees are treated unfairly, disrespected on a regular basis and management especially the District manager Diana does not do a thing to help her district, Employees are afraid to speak up due to risk of termination. Again this is not a company worth working for.

Jpmorgan Chase / Overdraft practices

hellotbell on Sep 16, 2014
I am on SSDI and have funds directly deposited as required. I used Chase as for I also have a son who I am rep payee and need to be able to transfer funds in another state. Anyway, the last two weeks I have left funds in bank to cover pending charges, I have had some fraud on my cc so I...

Chase Auto Fiinance / Unfair debt collection

Wendy Manning on Aug 27, 2014
my husband and I had an auto lease with Chase that was to conclude on June16th, 2014. My husband called to get the buyout amount, because we decided to purchase the vehicle, and mailed (uncertified, our mistake) a check. Without any notification either by USPS, email or phone, my husband...

Chase Bank / Money, cashiers check

humblnshy77 on Jul 14, 2014
Jennifer sorocco owes me money for helping her. Every attempt that She has done has failed because i have to send money before i can get the cashiers check. She has a cashiers check for $75, 000 dollars. Her bank needs $1, 500 in advance before the check can be sent to me. I do not have...

Chase Credit Card / Change in card and account

Friendoftag on Jul 13, 2014
I got a letter saying that Chase is changing my MasterCard to a Visa. They never got my permission to do this. When I called, Pam G. told me it was already done and there was nothing I could do about it. When I was transferred to Johnny E., he said that it had not happened. When I spoke to...

Chase / Checking / saving

Emma Dae Atkinson on Jul 10, 2014
Received a check as a graduation gift and tried to deposit it on June 1st. I was told that it would be a week until my funds were ready, waited two weeks and saw none of my money so I visited the branch. Apparently they were unable to contact the maker of the check because they had been...

Chase Bank / Never received funds

only4starr on May 7, 2014
Chase decided to close my account because they claimed I used my account as a account. However they are refusing to send me the funds that were in my account. I have been dealing with this since March of this year (2014). Now it's May. I have no choice but to get a lawyer in order for them to even begin to help me...

Chase Bank / Don't want to review poa

magicguy333 on Mar 6, 2014
On Saturday March 1 of 2014 I went to my Chase local branch to open an account jointed with my mom in which I have power of attorney for. After speaking with Luigi Vergani, the banker that took care of me, he told me he had to fax the power of attorney to their legal department. After he...

Chase Bank / Manipulating bank account transactions

Trials27 on Feb 4, 2014
Chase Bank continues to manipulate transactions to warrant overdraft fees. Based on the complaints that I read this has been going on for some time. Please if someone has any legal action that is currently taking place please contact me via message through this board or email trials27@yahoo.com

Chase Auto Finance / Auto loan

Karey Harris on Jan 29, 2014
I am reaching out to you on behalf of my sister Lori M. Shelby. Lori was deployed in Korea and suffered a stroke 5/9/12 and as a result of her physical limitations and her impaired speech she was medically discharged 5/10/13. My parents and I have medical Power of Attorney for Lori. While...

Chase Bank / Paucity of customer service

CountryGirlfromSpokane on Jan 8, 2014
Long time Chase banking customer (started with WAMU) relocating from Texas to California. We have real estate documents to sign which require notarization. The Chase office within walking distance of our corporate transitional housing is at 3500 Alameda de Las Pulgas, Menlo Park, CA. I...

J P Morgan Chase Bank / Home foreclosure

Charleston Man on Nov 7, 2013
I tried to do a loan modification before the sale date of my house...They refused to scan the documents into the system in order to delay my request in time to stop the foreclosure. They lied to me on the phone about the dates and when I questioned them, they got caught in the lies. Also...

Chase Banks / Chase took my money and won't return it

Toni Jackson on Oct 5, 2013
Two years ago, I deposited a check for someone in my Chase Checking Account after being told by a representative at the Vermont and Manchester Branch that it would be okay. I also ordered checks through the teleservice center. When I went into a branch on Crenshaw and Vernon. there wa...

Chase Mortgage / Illegal foreclosure/improper credit reporting

ks22 on Sep 18, 2013
Chase illegally foreclosed on my home in 2006. A judge overturned this and ordered them to pay my legal expenses and restore everything back to the way it was. They did none of this. I have been fighting them since that time to get everything restored. When I call FHA to inquire about my...

Jp. Morgan Chase / Unfair credit card practices and handling of disputes

Lor51 on Sep 10, 2013
My name is lori m and i along with many other of chase victims want restitution for crimes that we feel have been done to us by jp. Morgan chase bank. I have had an ongoing dispute with a merchant in my state (An auto body repair shop) for not doing a good repair job to our car. Chase wa...

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