Joe's Crab Shack review: Sirloin steak

My husband, my child and I went to Joe's Crab Shack by the Harbor in San Diego and we were there at around 7 and the hostess and the person I ordered from Janeth stated that we could not dine in that they are only taking orders to go. So we decided ok lets get our food to go. We waited about 25 minutes for our food to be ready. No biggie. We ended up taking our food to go. Little did we know our food wasn't going to be done as requested. We ordered a medium cooked steak more well done then medium, we got a rare almost raw steak. My husband could not eat this steak and lost his appetite. I paid $60, waited outside and not to mention we could not dine in because supposedly it was near closing time I thought they closed at 9 and that they were at capacity. I was very understanding and didn't try to question the fact they were closing so early. After that I saw a party of like 8 walk right past us who arrived after us and were able to able to dine in, I was so confused. I am not sure what to say about this. I'm not the type to complain but I feel like I was cheated out for some reason. I don't like feeling this way and I am just hoping to get my refund.

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