Joe's Crab Shack review: Service & food

My family and I visited the Fayetteville, NC location on Nov. 01, 2021 @ 2000. There was only 5 tables including ours and the service was absolutely slow. The waitress was inattentive. We waited at least 15minutes to even place our drink order and another 10min for our food order. There were 6 people in our party and we ordered 5 Queen Crab Buckets, 2 old bay and 3 garlic. When we received our order the garlic buckets did not have an ounce of garlic on it. When I brought it to our server's attention she brushed it off and said that the garlic was in the sauce on the bottom. Normally our buckets are bursting with flavor. I have ate at this location before on a very busy night and have never had this kind of service. She still received 10% tip from our $300.12, which she really didn't deserve. And I know every one wants to blame COVID, but there were at least 3 servers working that night including ours. For the amount of money I spent on my meal I expected more. What makes it worse is that my sister was visiting and I bragged on the food and service to her and that's why she specifically requested that we eat at Joe's before she flew back home. I was embarrassed and disappointed in the service and the flavor of the food. Even our pound of peel and eat shrimp was flavorless. I drove an hour to patronize this location and I may never return to this location again after this visit. I could have spent this much money at my local Harris Teeter and been better off. Server: Tishayda; November 01, 2021 ticket says 2000, but we arrived around 1830; Ticket #: 40029; $300.12 plus 10% tip.