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Joe's Crab Shack

Joe's Crab Shack review: Service and food was terrible!

S
Author of the review
7:32 pm UTC

This was my first and last time ever coming to this restaurant. The service was terrible and when I expressed my concern to the manager she could care less. The establishment was pretty empty when we arrived now I know why. The manager only took off $20 when the kids didn't end touch but a full crab claw because it was over cooked.
Email [protected]@gmail.com

Desired outcome: Refund

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    1510 West Loop S, Houston, Texas, 77027-9505, United States
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    Jun 03, 2026