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Joe's Crab Shack

Joe's Crab Shack review: Service and food quality.

J
Author of the review
3:04 pm UTC

We were in your location in Jacksonville Beach 04/18/2023 where the server Alfred was so rude to us and blew his breath because I had questions regarding the menu due to being vegetarian, this after waiting 15 minutes to even place an order, When our food came out, $65.99 King Crab Combo looked like something out of the trash. The server looked at us with a rude smirk and rolled his eyes again. I asked to speak to the manager who was also rude, I told him we wanted to pay for drinks and leave. He charged us $50 for uneaten food and a second round of cocktails we never got. I have never been so offended in a restaurant.

Desired outcome: Full Refund and apology.

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    1510 West Loop S, Houston, Texas, 77027-9505, United States
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