Menu
Write a review
File a complaint
Joe's Crab Shack

Joe's Crab Shack review: Refuse to serve

E
Author of the review
10:54 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Hello I'm a Landry's loyalty member my loyalty number is [protected].
My self along with my party of 3 came to the Restaurant on I- Drive. We called an hour earlier which was 8:39PM on 12/30/19. We were told that we could be seated 45 minutes before closing which is as 11PM. When we arrived we were told that they couldn't serve us after driving for more than an hour.
This is ridiculous and we should have been told this when we called instead!

0 comments
Add a comment

More Joe's Crab Shack reviews & complaints

Joe's Crab Shack - the service and food 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Joe's Crab Shack - Charged for someone else's meal 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Joe's Crab Shack - Poor Service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Joe's Crab Shack - Stolen Money 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Joe's Crab Shack - Deliberate overspicing of food/poor service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Joe's Crab Shack reviews and complaints
  1. Joe's Crab Shack Contacts

  2. Joe's Crab Shack phone numbers
    Click up if you have successfully reached Joe's Crab Shack by calling +1 (713) 366-7500 phone number 0 0 users reported that they have successfully reached Joe's Crab Shack by calling +1 (713) 366-7500 phone number Click down if you have unsuccessfully reached Joe's Crab Shack by calling +1 (713) 366-7500 phone number 0 0 users reported that they have UNsuccessfully reached Joe's Crab Shack by calling +1 (713) 366-7500 phone number
    Customer Service
  3. Joe's Crab Shack emails
  4. Joe's Crab Shack address
    1510 West Loop S, Houston, Texas, 77027-9505, United States
  5. Joe's Crab Shack social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 03, 2026