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CB Fast Food Chains Joe's Crab Shack Complaints #42-61
Joe's Crab Shack

Joe's Crab Shack review: Product

D
Author of the review
3:23 pm UTC

I placed an online order in front if the manager Dio Perez at the Harbor and Chapman location in orange county. He stated my order never came through his system. Even after providing proof of payment. When I asked for a refund I was told there was nothing he could do. I'm not sure where orwhy there was a miscommunication but the fact that he couldn't provide a refund or the food items ordered is beyond me.

Desired outcome: Full refund

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  2. Joe's Crab Shack phone numbers
    +1 (713) 366-7500
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    Customer Service
  3. Joe's Crab Shack emails
  4. Joe's Crab Shack address
    1510 West Loop S, Houston, Texas, 77027-9505, United States
  5. Joe's Crab Shack social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 03, 2026
Joe's Crab Shack Category
Joe's Crab Shack is ranked 41 among 57 companies in the Fast Food Chains category
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