My family and I have always loved eating at Joe's Crab Shack throughout my 30-year military career. We recently visited the Fayetteville, NC location and the food quality was not the same and the service was horrible. We always get the stem pot and my wife gets the king crab. This time, my wife crabs was real spongy and dripping with water and my pot was the same. We noticed they had signs up stating immediately hiring on the spot. We assumed they were extremely under staffed and taking short cuts.
Desired outcome: Refund