Joe's Crab Shack review: Dinner at the Sevierville TN location

I am a longtime customer and fan of Joe's Crab Shack. Tonight I had dinner with my daughter and two gran-daughters at the Sevierville TN location. Our dining experience was quite disappointing, first the restaurant had a stale gush odor emitting as we opened the door to enter. The floors were as slick as ice due to them being greasy. I had to ask for our table to be wiped down because it was so sticky. The service was excellent, but overall the food was not at the normal Joe's standard for taste and freshness we are accustomed to Joe's. The appetizer (Mozzarella Bricks) was overcooked and the cooked in old grease. In the order of tacos, my granddaughter said we're tasteless and she only ate one of three. The three Atlantic steamer pots were ok but did not have the freshness usually served at Joe's and the side order of clams were Luke warm. With gratuity, my bill was $223.00 dollars, a lot of money spent for such a disappointing meal.
I'm very hesitant to use this location again and seeing it's the only location in my area it will be a longtime until I return.

Regards,

Paul Heckmann

[protected]