Jewel-Osco
reviews and complaints

Jewel-Osco pharmacy, coupon acceptance

Hello, I recently tried to use a Symbicort coupon at the Elburn, IL Osco pharmacy. The pharmacist said the coupon couldn't be accepted because I am not insured. The coupon says right on it "if you are insured by commercial insurance and your insurance does not cover the full cost of your prescription, OR you are not insured and are responsible for the cost...

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Jewel-Osco employees

When 11/16/2019 Time: about 8:30pm Went to use a self-checkout register in your store last night. I scanned my card and followed the prompts. I was asked a second time to scan my card and follow the prompts. Figured the system didn't get my information the first time. These things happen. Normally the debit card isn't charged a second time, but tonight...

Jewel-Osco deli worker

Today, Saturday, Nov 16, 2019 at about 12 noon I walked up to the deli counter at Jewel in Lemont, IL. There were three employees and one person was being helped. I was next and stood there and waited. In the meantime another woman walked up about 3 minutes after I did and the deli worker took her order right away and she KNEW I was next. It was obvious she...

Jewel-Osco customer service

My name is Lawrence Gaines and I was shopping at the Jewels grocery store at the above address today as of Nov 07 2019 around time 14:30pm. I nicely asked the bagger to rap up my hot meal that I had purchased and he response to me with a nasty attitude by telling to do it yourself and even tried to put his hands on me and told him to not touch me. I...

Jewel-Osco deli department

To whom it may concern, I recently stopped at jewel around 745pm on Sunday evening. I went to the deli department and I believe the woman (her name is amber) gave me and my friend a hard time. I wasn't sure what her problem was in the first place but I assumed she might have been cleaning up for the evening and was annoyed we placed an order. She was rude...

Jewel-Osco salad bar / hot bar

the food items are very rarely completely labelled. I have brought that into notice of the manager twice and asked them to label it with the ingredients.but I do not think one one even cares about anyone dietary restrictions and they just dump the food in the hot food bar area. Today 11/05/2019 broccoli salad was mentioned, but no ingredients. I am a...

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Jewel-Osco meat department disappoint of respect

On 10/30/19, I visited the meat area and needed help with a mispriced sale item. I rang the bell for service. Employee Nathan approached me from behind to "help". When I led him to explain my situation and show him the mispriced item he cut me off abrutly. He continued to cut me off when I spoke. He was sarcastic and condensending as I tried to engage with...

Jewel-Osco ordered food for pick up @5pm and it was not ready until 6:15 pm

10/26/2019 Dolores Cotto pick up time was for 5:00pm. Placed an order for 48 pieces of chicken to be picked up at 5:00pm for party and my order was not done until 6:08pm. When arriving at the store i was told by employee that my order was not ready. He asked that i wait, i explain to him that the pick up was at 5pm and it was 5:45pm and the order was not...

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Jewel-Osco produce

I asked Produce Manager for Jazz apples. He said they weren't in season. I replied it is apple season. He said they weren't on order guide. The produce manager before him found the number and did order Jazz apples. I can also get the st Target, Tony's and Melrose Park Jewel. The next day the ads came out and Jazz apples were advertised. The Franklin Park Jewel still hasn't ordered Jazz apples. Poor customer service.

Jewel-Osco self checkout/ customer services

I feel like every time I come into the store there's always an issue with someone using a coupon there's always an issue with prices it seems that customer service is always frustrated if you come in ask them and try to get the price corrected or price adjusted.I come into the store approximately at 6:33 I am checking out.I purchased some pork sausages they...

Jewel-Osco deli department

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Jewel-Osco pharmacy

Prescriptions never ready. Told me 3days behind. Came yesterday called in 2 days earlier told me 15 min wait. Left and came back today. Still not ready. Time and time again prescriptions are not ready in sufficient time. The excuse of sorry we are3 days behind. Is not an excuse. We have many options to fill our prescriptions but have been picking them up here for over 20 years do not understand why service has gotten so poor.

Jewel-Osco daiya yogurt key lime crunch duets

I bought the yogurt on October 17th. Was at work about to eat lunch and realized that it had expired on October 11th. They should not have been on the shelf in the first place. Usually this jewel is really good and I am able to get dairy-free items that I can't get elsewhere. I was really looking forward to it and it was very disappointing not being able to eat them. I would like a full refund or some sort of compensation.

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Jewel-Osco Expired food

This Jewel is very convenient and shop there all the time. Well, I think that is going to be the last time. I am sick and tired of spending money on expired groceries. In fact, after I made dinner tonight, I noticed the date listed on the bag of stuffing had a sell by date of July 2019. Hello, today is Oct 15th. I have also had issues with expired juice...

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Jewel-Osco perdue oven stuffer roasters in meat department

Jewel-Osco pharmacy

I'm on an extremely expensive medication for CHF (Entrusto), at least in the list cost charged towards my Medicare RX 'donut hole', three refills and I'm in the 'donut hole'. In the 'donut hole' when reached the cost of all my medications skyrocket. Talking with Medicare the only option was to ask the doctor to provide free samples from the doctor. When...

Jewel-Osco deli associate

I'm A Deli Associate That Is Under a Lot or pressure there an associate that had sliced his finger and has came back to work but isn't cutting deli meat as I am while there's a lot of customer's waiting to be helped I'm working more then I'm supposed to be and I'm only part time but working over with little to no associates is really stressful we need more help

Jewel-Osco staff - unprofessional

I visited Jewel Osco at 9:00 pm on 443 E 34th Street for a feminine item that I needed ASAP and it was locked in a case. It took over 15 minutes for someone to assist me when there were at least 6 active staff members standing idle, laughing and joking. When I asked the cashier, Maya, for assistance, she didn't call anyone and just said "Yeah it's 9:15...

Jewel-Osco seven sundays muesli cereal

We are a frequent shopper of jewel osco. Today, I was excited to find the above product. I purchased it at costco, but they are not carrying that item anymore. I was very excited to find them at jewel osco, even though they are more expensive and smaller size, I bought 4 bags, when I got home, I transferred 2 of the same kind in a container. To my...

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Jewel-Osco backroom

IM HERE WITH RGIS DOING INVENTORY AND THE WHOLE BACKROOM IS POLLUTED WITH THE SMELL OF DEAD RATS. WHY???? Out of all the Jewel stores we've done so far this is the only one with that issue. If there is a rat infestation there should seriously be something done about it. Seriously I shouldn't have to smell this foul odor. Jewels at 1220 s Ashland get your sh** together. It's disgusting.