The complaint has been investigated and resolved to the customer’s satisfaction.
I worked at j c penney for going on four yrs... They fired me because I was taking credit application over the phone, but the four yrs that I worked there, it was being done by associates, and also superviser, so you tell me how is that fastification of company documents, when it was going on all the time, and had never stop..
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
2 comments
What's fastification? Did you mention that other people were doing this?
Yes, of course they fired you! In order to process the credit card applications, you need the applicant's social security number. JCP prohibits associates from even taking addresses or card numbers over the phone. You think they're going to let you get away with taking a social security number? NO. Shame on the customers for giving that information over the phone, too. I can understand the desperation to hit the numbers, however. I know JCP is all about the magic number.