JC Penney Companyorder of appliances

J Aug 01, 2018

I place an order for appliances last Friday July 27th, yesterday I got an email saying that they were sorry but the whole order has been canceled. I call customer service and they can not explain why it was canceled. They told me it was canceled on the 29th. I had this nice Gentleman Leon trying to help me out but because they charge the JC Penny account there are not enough funds available to re place the new order. Which they can't explain if the order was canceled why there still charges on my account. This is very frustrating since we moved into a new house and we need these appliances now I don't even know when I will be able to get them.

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