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JC Penney  -  jcpenney jewelry department

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9:24 am
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Twice I have had the JCPenney‘s jewelry department provide me with extremely poor service . The first time I had a ring resized and it took over a month to get the ring.

Now once again I sent off my new wedding ring to be resized. It was supposed to be back to the store yesterday they don’t know where the ring is that today. They will not locate the ring for me it’s up to me to call the jewelry company that does the repairs and locate my own ring. They continue to give me poor service and are not helping me locate my ring. This will be the last time I ever buy anything from the JCPenney‘s jewelry department and I encourage others to rethink before purchasing items from the jewelry department .

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1276 complaints
144 resolved 1132 unresolved

JC Penney contacts

(added by reviewer)
6501 Legacy Dr., Connecticut United States
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