Jack In The Box review: is customer king??? not here says a biker ( 1 comment)

On the 13th November 2011, being a cold night at 10.30PM and hungry I skipped a number of busy fast foods for Jack in the Box on Harbor Blvd and Baker St. It was completely deserted with no customers or drive through vehicles about. I was riding my bike.I am a foreigner just recently arrived to California. It has a sign that says open late. I tried to enter the fast food but it was closed. A female supervisor and her male colleague were inside and after knocking on the door I was told that the main door was closed but the drive through was open. I figured that since I was on a bike I may just go through the process as a car. So I went through the motions and got to the microphone -speaker. I greeted the staff and made an order repeatedly but there was no acknowledgement. After 2 minutes I went by the window on the side where they serve the customers. The female supervisor was aware I was within the precincts but chose to ignore me. So I asked if I may get some food. She shouted back from across the room that they are not allowed to serve bikers. There was no courteousness or understanding/patience to hear me out. If she were patient she would have noted I was a foreigner from my accent and confusion. Just for a mention her male colleague seemed composed and willing to explain or serve. All in all, I read the small notice posted on the window bottom and was left bewildered. How would I have known? Down the road In N OUT happily served me their tastiest double burgers.From hindsight, the lady's arrogance and don't care attitude left a bad taste in my mouth and I will never visit another Jack in the Box. Whatever happened to basics - customer is King?