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IObit review: Start menu 8

J
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8:59 pm EDT
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Several Emails (16 that I've kept copies) have been sent over time. I've completely given up until now seeing this complaint board. I had purchased 3 separate LIFETIME subscriptions of Start Menu 8 when it was run by Avangate or prior. 2 of the orders I have no complaints about whatsoever using. It's only one. Seems every time I have tried to install it on my Mother-in-laws computer, it always seems to some how expire almost immediately. I even had to purchase another copy (original price was $9.99 paid twice). Most emails were non-existent with any customer support until threats were made for product refund. I even made the mistake of contacting that 24/7 phone number listed on your website and had a person in England wanting to "take control of my computer to see if there were any issues on my system." Only to find out he did not work for company, but was selling a product and the call was immediately terminated. So basically I am out of pocket $19.98 USD which isn't a lot of money, but it's the principle of the matter. My Mother-in-law finally just gave up and decided to use Windows 10 as it was. To this day she still make comments on how she liked using the Start Menu 8. I was not about to purchase another copy that's for sure, especially when there is NO customer support

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1 comments
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M
Jun 13, 2021 9:54 am EDT
Verified customer This comment was posted by a verified customer. Learn more

They are scammers. They have software that works actually but if you decide not to continue the subscription it locks up the start menu where you can't use it. It gives you the box in the middle of the screen every time you click on the start button but your menu won't fly out. So if you are not knowledgeable you have to pay for another subscription to get it to work again. This is straight up ransomware as far as I am concerned. I paid it because its not that much, but I uninstalled it immediately after I could get back to my menus. It's too bad because the software works good, and they could actually make some money legitimately. But now I figure I am going to put the word out on them. I also had problems with the length of time before renewal. I just thought it was a glitch and it was cheap so I paid for a new renewal. Come to think of it that wasn't that long ago. So they are probably scamming in that way also.

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34 complaints
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