The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.
Another ripoff/scam. I have disputed this $19.95 charge with my cresit card company. This is a disgrace!
Intelius customer support contacts
If you need billing assistance, please call 888-445-2727 Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you with your account.
Intelius customer support contacts
If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.
However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.
Please call 888-445-2727 Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you with your account.
However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.
Please call 888-445-2727 Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you with your account.
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
47 comments
I read everyhing and ensured I wanted a one time check on one person and never agreed to any other charges. Not only did they give me false information on the background check, but they began taking the $19.95 off without my authorization. They said they had it confirmed four times. That is a lie, you have to be a corporate attroney to read through their trap. I wanted a one time deduction, which was rediculous $75, but agreed, did not get the right info and then hit with the $19.95 scam. I will fight this, I am an older gentleman on a fixed income and they are a rrpoff, take advantage of people group of ### low life animals.
I was charged for services that I never asked.
yep.. another rip off website.. ###
I just had an unauthorized charge also! I called my card company to file a dispute claim
I also noticed 4 chargs from these people. Thanks to the help from other here, I called tyhe number given, talked with a supervisor and got them to refund all four months. Then I found they had passed my name off to othe accomplices-'avings Membership." they charged me 19.95 also. I called them and they refunded the charge. Hopefully this will get out there and we can do something! This has got to stop, but we have to be more careful and less trusting!
intelius Subscription - $ 19.95 stollen from C/C 2/02/12 an 1/27/12-----
they said i would be credited in 7 to 10 days from 2/10/12 we will see----i will keep yall informed!