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Intelcom Express
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1.7 364 Reviews

Intelcom Express Complaints Summary

64 Resolved
297 Unresolved
Our verdict: With Intelcom Express's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Intelcom Express reviews & complaints 364

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Newest Intelcom Express reviews & complaints

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1:20 am EDT
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Intelcom Express Package delivery

I am absolutely sick of this company! 3 times I have order a package on amazon, and all 3 times my package was left outside my door, where anyone could've stole it. I have complained over and over, and this still continues to happen! What is wrong with this company? Such a lazy, poor excuse of a delivery service. No call to let me know there here, no buzzing my apartment (when my buzzer is on my special delivery request on amazon), and if it wasn't for getting a email stating my package arrived, I would never know, and some person could steal my stuff. I am beyond sick of this company, and if I find out that my current package is left at my doorstep again (because apparently amazon choose to let this company deliver), I will be contacting whom ever I have to, to get this nonsense fixed!

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10:23 pm EDT
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Intelcom Express Package delivery

Ordered a package twice this week from Amazon... Exact same things. First time had it delivered to my work which ended up being closed when they tried to deliver. Spoke to the driver Sunday told them deliver Tuesday. Talked to them again Monday told them same. They sent PKG back. Then reordered to be delivered to my home and it was marked delivered but never arrived. My husband was home when they supposedly delivered and they said no one was home and they allegedly left the package on the porch BUT no package was left and no one knocked on the door or rang the doorbell. Very poor service. No responsibility taken by the company. Amazon needs to stop using intellicom express to deliver their packages.

Read full review of Intelcom Express and 1 comment
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kimblyjo
, CA
Sep 05, 2018 1:35 pm EDT

In Burlington exactly same thing - driver doesn't leave the package one day, next 2 days makes up stories about delivery he hasn't even done, 1. driveway inaccessible - untrue 2. delivery attempted - untrue, someone was home .
Amazon is useless in addressing this and Intelcom is even worse.
Years of no issues with other carriers, and now everything is Intelcom and problem after problem.
Why does Amazon think sending the same driver every day is going to give a different result. They've had issues for years with this company but don't care anything about their customers, otherwise they'd address this.

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8:44 am EST
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Intelcom Express Delivery services

On Sunday, February 04, a parcel from Amazon was left outside in front of the main entrance of a business, while the building was closed for the weekend. The person who completed the delivery didn't even attempt to contact the security of the building to follow up with them.

I do not understand how this could be accepted as good company's policies.

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8:00 am EST
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Intelcom Express Delivery

this company is a scam,
hey deliver your parcels, if you get them, with personal vehicles?! your personal info like full name and address is given everyone ...what about identity theft ?
on Dec20/16 I had pruchased something on amazon.ca prime and was marked that my pacel got delivered on Dec22/16 and that I had signed it as guarantied by amazon.ca with Intelcom Courrier Canada Inc...
that never happened
Intelcom Courrier Canada Inc has stolen my parcel because never got delivered to me and I have cameras around my home

Read full review of Intelcom Express and 26 comments
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Stephscarff
Prince George, CA
Dec 09, 2023 7:46 am EST
Verified customer This comment was posted by a verified customer. Learn more

My Parcel was delivered December 1st at 1:30pm to the end of my drive way Leaning up against the fence facing the street.

And the box was also opened.

INTLCME224693970

The picture is also in the delivered email address from intel

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Elliie
Toronto, CA
Oct 01, 2023 1:09 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

This is to complain about a rude driver called BHUPINDER S. who was supposed to pick up my return today,

He called me and asked me to meet him in front of our building.

I requested him to come upstairs and meet me in front of my unit. He hang up the phone on me.

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Xhotica l
, US
Sep 23, 2023 11:35 pm EDT
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Worst delivery company I ever had! Boost delivery time 97%. Held package over 5 days and said they will deliver the next day! INCOMPETENT!

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22g
Etobikcoe, CA
Aug 30, 2023 12:54 pm EDT

Aayushi from intelcom send me massage i have your order and we can deliver 22 August what now 25 August i am not reviewing my order and they can’t pick my call and no reply my massage

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Angie Higham
, US
May 21, 2023 7:43 am EDT
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Tracking TBC697230810009

Your company claimed undeliverable however delivery was never even attempted. I got a delay notice then the next day it was accepted at the London ont depot only to be returned to sender. This is the second time I have had items returned without even an attempt to deliver,

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Marty Marty
, US
May 13, 2023 8:05 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Haven’t received an up date since 26th of April. No way to contact anyone. Really a piss poor company who has made it difficult for everyone in my area to order from.

More delivery options is a must

W-king 100w Bluetooth speaker

Apr 23 order day

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TIliffe
Grand Bay-Westfield, CA
Apr 22, 2023 2:21 pm EDT

For two days now, Friday and Saturday my returns have not been picked up by a driver. Why? Two days in a row now.

Also, one particular driver keeps putting my parcels on my car windshield. Please don't.

Please come pick up my returns. You cannot go back and change the return process on amazon so just make it easy and come get them.

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Sarahmmm
Red deer, CA
Feb 08, 2023 9:33 pm EST
Verified customer This comment was posted by a verified customer. Learn more

They lie to their customers and steal packages too! Called 5 times this week. Never got my packages. First one stolen. They won't return my second one back to Amazon. Refused to let me speak to a supervisor. Currently have a complaint filed through BBB.

INTLCMD339177534

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Habs7
Breadalbane, CA
Jan 07, 2023 11:14 am EST
Verified customer This comment was posted by a verified customer. Learn more

Votre commande a été livrée sans signature aujourd'hui à 12:21pm. Faites défiler vers le bas pour afficher votre image de preuve de livraison. Numéro de suivi INTLCMD257731506.

Bonne journée!

this is your message, horrible delivery guy, left the package in front on the garage door on the tire tracks? who does something that stupid.

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DraysBizarreAdventures
, CA
Dec 31, 2022 6:15 pm EST

its suppose to arrive the 18 of dec and has been in drummondville since 6:12 am the 16 we are now the 22nd and i have received nothing but other packages have arrive my traCKING NUMBER INTLCMD232200881 my name is dray benoit and i am getting quite upset on how long this is taking.

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Intelcom Express In-depth Review

Overview of Intelcom Express: Intelcom Express is a delivery service company that offers efficient and reliable shipping solutions to customers.

Delivery Services Offered: Intelcom Express provides a wide range of delivery services, including same-day delivery, next-day delivery, and standard delivery options.

Coverage Area: Intelcom Express has an extensive coverage area, serving customers in various cities and regions across the country.

Delivery Speed and Efficiency: Intelcom Express is known for its fast and efficient delivery service, ensuring that packages reach their destinations in a timely manner.

Tracking and Communication: Intelcom Express offers a user-friendly tracking system that allows customers to easily track the progress of their shipments. The company also provides regular updates and notifications to keep customers informed about the status of their deliveries.

Customer Service and Support: Intelcom Express has a dedicated customer service team that is available to assist customers with any inquiries or concerns. The company strives to provide excellent customer service and ensures that customer issues are resolved promptly.

Pricing and Cost-effectiveness: Intelcom Express offers competitive pricing for its delivery services, providing customers with cost-effective shipping solutions.

Reliability and Trustworthiness: Intelcom Express has built a reputation for its reliability and trustworthiness. Customers can rely on the company to deliver their packages safely and securely.

User Experience and Website Functionality: Intelcom Express's website is user-friendly and easy to navigate. Customers can easily place orders, track their shipments, and access important information about the company's services.

Additional Services and Features: In addition to its standard delivery services, Intelcom Express offers additional features such as signature confirmation, insurance options, and customized delivery solutions to meet specific customer needs.

Overall Rating and Conclusion: Overall, Intelcom Express is a reliable and efficient delivery service provider. With its wide coverage area, fast delivery speed, and excellent customer service, the company offers a positive user experience. Whether you need same-day delivery or standard shipping, Intelcom Express is a trustworthy choice for your shipping needs.

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