CB E-commerce Delivery Services Instacart Complaints #2-21

Instacart review: Customer lied so my account was deactivated

Karan White of US

Aug 10, 2026 2:16 pm UTC

Verified customer

Featured review

A customer lied and said i didnt deliver their groceries. I cant speak with anyone at Instacart to disputed this. I got some email from Trust and Safety Dept but you cant actually speak with someone. I was supposed to hear back in 48-72 hours. Its been a week, and NOTHING. Instacart needs to realize CUSTOMERS LIE. And that lie has now limited my income. So apparently they dont trust their shoppers at all.

0 comments

Add a comment

Instacart - charging for services, double dipping into my bank acct and leaving charges pending 8

Instacart - Groceries arrived smelling like smoke 2

Instacart - Suspending my account

Instacart - Account deactivation 3

Instacart - they are very bad at dealing with replacements 2

Instacart - Double charged my account

Instacart - Overcharged

Instacart - Instacart Delivery

Instacart - Instacart, free membership with hidden fees.

Instacart - Fraud 1

View all Instacart reviews and complaints

Instacart Contacts

Instacart phone numbers

+1 (888) 246-7822

Click up if you have successfully reached Instacart by calling +1 (888) 246-7822 phone number 0 0 users reported that they have successfully reached Instacart by calling +1 (888) 246-7822 phone number Click down if you have unsuccessfully reached Instacart by calling +1 (888) 246-7822 phone number 0 0 users reported that they have UNsuccessfully reached Instacart by calling +1 (888) 246-7822 phone number

+1 (910) 817-2278

Click up if you have successfully reached Instacart by calling +1 (910) 817-2278 phone number 0 0 users reported that they have successfully reached Instacart by calling +1 (910) 817-2278 phone number Click down if you have unsuccessfully reached Instacart by calling +1 (910) 817-2278 phone number 0 0 users reported that they have UNsuccessfully reached Instacart by calling +1 (910) 817-2278 phone number

+1 (415) 689-5799

Click up if you have successfully reached Instacart by calling +1 (415) 689-5799 phone number 0 0 users reported that they have successfully reached Instacart by calling +1 (415) 689-5799 phone number Click down if you have unsuccessfully reached Instacart by calling +1 (415) 689-5799 phone number 0 0 users reported that they have UNsuccessfully reached Instacart by calling +1 (415) 689-5799 phone number

More phone numbers

Instacart emails

happycustomers@instacart.com

100%
Confidence score: 100%

Support

Instacart address

Blue Shield of California Building, 50 Beale St. Suite 600, San Francisco, California, 94105, United States

Instacart social media
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Sep 19, 2026
View all Instacart contacts