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SkipTheDishes
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www.skipthedishes.com

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1.0 3 Reviews 290 Complaints
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SkipTheDishes Reviews 293

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12:00 am EDT
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SkipTheDishes A Disappointing Experience with SkipTheDishes

As a frequent user of food delivery services, my recent encounters with SkipTheDishes have left me utterly disappointed. The issues ranged from missing items in my orders to rude drivers who failed to follow simple instructions. The customer service was unhelpful and at times even dismissive of my concerns. It's disheartening to see a once-promising service fall short on so many levels. I had high hopes for SkipTheDishes, but unfortunately, my experiences have been marred by constant errors and poor service. I would caution anyone considering using this platform to proceed with caution and manage your expectations accordingly.

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1:55 pm EST
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SkipTheDishes This company is a joke.

I am NEVER using Skip again. It is amazing to me the amount of crap this company is allowed to get away with. How is this place still doing business? We all need to stop using the app. As long as people keep ordering, they will continue to do the same crap. If they don't have to change, why would they? I don't have to put my experiences here, because it's just like everyone else's. It's the same story over and over. I also attached a response they gave one of their customers on the BBB site, as an example of their business practices and how shady they are, even when they are at fault, and admit they are at fault.

Recommendation: Stay far away from this business, it is inevitable you will get screwed. Just read the MANY negative reviews. These aren't isolated cases, this is the norm.

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8:49 pm EST
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SkipTheDishes Crrrrrrap

this is the third time they have delivered to the wrong house. Airdrie Alberta is not a big city. Do the drivers take a reading test you know so they can read the address properly. They will not help at all. I have been told we will get a credit back on my card NOPE never happened. Maybe they should give the name and phone number of the delivery person who we can call directly too. We are going to cancel our service. I am only going to use reliable and honest service. Even the student making extra cash, who did the delivery before was better than this company.

Recommendation: DO NOT USE.

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  1. Pros
    1. Wide restaurant selection
    2. User-friendly app interface
    3. Reliable delivery service
    4. Frequent discount offers
    5. Real-time order tracking
  1. Cons
    1. Delivery fees can be high for consumers.
    2. Limited restaurant selection in smaller cities.
    3. Inconsistent delivery times during peak hours.
    4. Revenue sharing model can be costly for restaurants.

SkipTheDishes Complaints 290

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7:31 pm EDT
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SkipTheDishes delivery

i placed an order today to be dellivered between 2.30pm and 3pm it hasn't arrived and i am waiting cannot contact the driver and ricky's says it left the restaurant and should be here. i ordered turkey dinner and its already paid, where is my order? my name is Agnes Mikkelsen and i am at [protected] Yale road Chilliwack bc the order number is [protected] - please return my money and let me know what happened to the order. that is all i have to say, please contact me asap.

Claimed loss: my dinner and $33.90.

Desired outcome: see above

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2:30 pm EDT
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Subject: Immediate Action Required - Unprofessional Conduct by Delivery Personnel Dear Skip the Dishes, I am writing to formally address an incident involving one of your delivery agents that occurred at the Victoria Building, located at 45875 Victoria Ave, Chilliwack, BC, V2P 0K1. On June 26th, 2024, at approximately 21:05, our security cameras recorded...

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6:39 pm EDT
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Ordered meals from Mandarin Chinese Restaurant, including an order of sweet and sour chicken, an extra order of sweet and sour sauce specifically for the additional order of white rice. Didn't get any sauce at all so contacted just asking for the sauce to be delivered. The customer support person Manveer was the slowest moving human ever, took ages asking...

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Is SkipTheDishes Legit?

SkipTheDishes earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds SkipTheDishes to be a trustworthy company. Although there's a 1% resolution rate for customer complaints, which deserves attention, SkipTheDishes is known for their high standards and safety. If you're thinking about dealing with SkipTheDishes, it's wise to check how they handle complaints.

The age of SkipTheDishes's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Skipthedishes.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up SkipTheDishes and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While SkipTheDishes has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 1% of 290 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to SkipTheDishes. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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10:40 pm EDT
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SkipTheDishes Skip delivery

I ordered dinner from Joeys Ellerslie in Edmonton. Skip added another 100 minutes to my delivery time which put my order pick up outside the restaurants closing time. I went to chat and was told to go f myself after I was told they couldn't find by order but the restaurant has it. [protected]. I was lied to.

Not only did skip steal my money, the restaurant had to throw out the greasy, cold dinner that never got picked up they lost money too because of skip. I told Joeys not to remake the order because they would have to stay open for the pick up and I care about others and they should have to stay because of your [censored] up. What happened here is far beyond what should happen.

Claimed loss: me: 35.00Restuarant 35.00Compensation for a diabetic not having dinner and stealing 1000.00

Desired outcome: Refund my mastercard and compensate the restaurant for having to throw out my dinner because of non or late pick up.

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Update by Northbynorthwest
Apr 19, 2024 3:32 pm EDT

I am looking for a lawyer ready to take on a class action lawsuit against Skip the Dishes. There are thousands of restaurants and consumers who have been ripped off by this company and something needs to be done. Is there a pro bono lawyer out there ready to step up? If you are a consumer or a business wanting to join this class action suit please contact me. In the meantime do not use skip for delivery of anything and when ordering food from anywhere ask if they use skip, if they do run.

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1:17 pm EDT
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Horrible delivery service which does not care about customers who have been using them for years since they started ! Constantly missing items in orders or orders not being correct and instead of being a understanding or caring company they fail to hit the mark so many times and their solution is to ban customers from getting any refund or replacement 🤔...

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8:46 am EDT
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Yet again today, I didn't receive what I ordered and paid for with Skip the Dishes. I ordered a breakfast meal including hashbrown. I didn't receive it and was told by their customer service that they've disappointed me several times and I can't be issued a refund. Two weeks ago, I ordered a meal and the courier, despite me asking them to not leave the...

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12:53 pm EDT
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SkipTheDishes Cold food

my order took 1 hr 40 min to arrive, way too long, i watched the driver on the tracking on the way to my house, he took way too long, he would have had to made multiple stops resulting in my cold stale food, the salad was ok, the chili burger and fries were horrible, in the garbage, i want 25.00 credit, not 5.00, my order number was [protected]. i ordered from a and v drive inn

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5:27 pm EST
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SkipTheDishes No food delivery after ordering the food online

no food was delivered after I ordered it online It took 5 hours for me to get my food that was rediculous - upsetting since I had waited for it from 230 pm til 815 pm. That is stupid and dumb. Skip the dishes company needs to hire more woman that can move faster than men - Men drag their [censored] and are dam lazy and stupid. Canada is bringing into our country to many immigrants that are takeing jobs away from canadians. Shame on our canadian government. If men cant do our jobs then send them all back to their home countries and give them slow jobs for turtles and animals that dont care about doing a job here in canada. Thanks! I will NEVER ORDER FROM SKIP THE DISHES EVER AGAIN THEY MAKE ME SICK! SHUT DOWN THAT BUSINESS NOW!

Claimed loss: 32.00 canadian

Desired outcome: refund now !

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12:59 pm EST
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SkipTheDishes problem signing up for courier

ive completed everything needed to become courier and its been like two weeks i have not yet been able to sign into the courier app nor have i got a email telling me im missing something in the sign up i really need help

please reach out to me and let me know what i need to further do to be able to start delivering

my contact information is;

[protected]@gmail.com

[protected]

Desired outcome: an answer

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7:54 pm EST
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SkipTheDishes My credit card was charged on Feb 21st for an order not my order!

On my mastercard bank statement i noticed that skip the dishes has appeared twice this past week and i have not used this service since 2022. One charge was yesterday Feb 25th, it was authorized, i took a photo of it and have now returned home from my travel and the transaction has been since removed. ($42.12) The other charge is Feb 21st for $13.88. Please check the location of the service because i was in two distinct cities on the 21st and my credit card picture attached reflects where i was those days. I would like $13.88 reversed and please cancel any credit card reference you have in my name.

Claimed loss: $13.88

Desired outcome: Return cash to my credit card

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6:18 pm EST

SkipTheDishes No food delivered

On December 21st, 2023 I placed an order #[protected] and did NOT receive my food. I have sent emails to one "Sarneet K." from your operation team. Nothing has been refunded and I want it refunded to my credit card, I do not want skip credits I want it off my credit card. I have been patient to this point but now I am running out of patient.

Linda Hatch

877 Upper Gage Ave.

Apt. 709

Hamilton ON

L8V 4K8

[protected]

Claimed loss: NO FOOD charged to my credit card $43.73

Desired outcome: Refund my credit card

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12:01 pm EST
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We placed an order for delivery last night and my husband didn't realize an old address was selected. First, I can't delete that address so it always comes up as the default. This is a weird glitch that they need to fix. But ok, our fault for not checking the address. I realized about 7 minutes after the order was placed. I looked- no way to contact Driver...

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1:00 pm EST

SkipTheDishes Pizza delivery (twice)

First time trying Skip The Dishes, horrible experience. Had company last night, ordered an artisan pizza at around 5pm. Absolutely ridiculous! First order was delivered to a different street. We went out looking and couldn't find our pizza. Later checked google earth and that’s why we know it was delivered to Watson Street (we are on Charles). We were hungry, assumed that the first order would be refunded, so re-ordered. That driver went to North Oshawa to pick up the pizza that was actually in downtown Whitby! He was driving around like he was lost. After considerable time, he was changed to a different driver. The pizza arrived at 8:11pm, stone cold and hard as a rock, not edible. We ended up making sandwiches as we were so hungry. Now I have to chase my money back as I havent received a refund of $67.00 and we had no dinner after hours of this mess.

Orders: [protected] and [protected]

Claimed loss: $67.00

Desired outcome: Refund to my Visa.

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2:59 pm EST
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Hey I made my order, it had a $5 coupon added for my discount. I add my visa into system and hit order, then the $5 coupon was removed and my order is $5 more? I dont want this order unless you can give me that $5 discount. Why did you remove it soon as I hit place order? Chat started Heer joined the chat Heer Hello jeremy, this is heer with...

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10:02 pm EST
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SkipTheDishes Meal order was not received by Subway, enwick Street, Halifax, Nova Scotia, Canada

I sense I have am a victim of fraud and this is a great concern as I have for the first time signed up with Skipthedishes and made an order for food at a local Subway (on Fenwick Street, Halifax, N.S.). The order was not received by Subway and I sense I have been scammed in the name of Slipthedishes. Unfortunately II do not recall the exact details of my order despite it being established about two hours ago. ... I have recently changed my Visa number and certainly do not want to shut down banking accounts ... an outcome which would pose great difficulty as I am an elder and wheelchair dependent and there for cannot travel in person to my bank. Melanie Elliott carpe.[protected]@ns.sympatico.ca tel: [protected]

Desired outcome: It is my hope that my VISA number has not been unknownly sent to a fraud-ester and in the name of Skipthedishes which I am told Subway subscribes to!!!

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9:10 am EDT
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Hi there, I would like to share my very poor experience with the Skipthedishes customer service yesterday and this morning, which was very unprofessional. I am looking for compensation on an order I received yesterday. Please see my chat transcript below, which includes an explanation of my experience. Jass unfairly ended the chat. Chat started on 01...

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7:31 pm EDT
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SkipTheDishes My skip the dishes courier account got deactivated for no reason

Hey, I have been using skip the dishes courier application for 6 months, and my account along with my 4 homemates got deactivated on 5th of October,

Courier support is not even responding on my queries.

I have mailed courier support more than 50 times every time I get this response ,

Request #[protected] "Please Re-activate my courier ac..." was closed and merged into this request. Last comment in request #[protected]:

Please help me out with this issue

My contact information is

[protected]

[protected]@gmail.com

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5:49 pm EDT
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SkipTheDishes Skip the dishes gift card

Good afternoon,

We purchased a $250.00 Skip the Dishes Gift Card for a co-worker, paying cash for the transaction. When he scratched/peeled off the activation code strip it took off the activation # underneath it.

We purchased the GC from Shoppers Drug Mart in Lake Country, BC, Canada.

The card has been activated at purchase but it can NOT be used. Please advise how we proceed. Shoppers Drug Mart has refused to refund and says Skip the Dishes is responsible for assisting.

I expect you can see that the card is activated and has a balance of $250.00 remaining.

The Card # is 076750522216399030048223589741

Purchased on 23/09/11

Authorization #919981

Reference #[protected]

Merchant ID: [protected]

Terminal # [protected]

Thank you for your attention to this,

Nicole Gazley

Respond to nicole.[protected]@rcmp-grc.gc.ca

Desired outcome: Please either refund or offer a voucher for the value of what we are unable to access from this purchase.

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10:46 pm EDT
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SkipTheDishes Delivery

On September 28, 2023, ordered from OPA through Skip The Dishes. After waiting for an hour, the app said that it had been delivered but no order arrived. You can't talk to them, customer care is NOT answering on the chat. Called the 2 different nearby stores that was supposed to be picked up from, and they said that no order had been placed from them. $80 is gone.

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12:44 pm EDT
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Please read email thread below and call me asap. Thank you  This message was sent with High importance. This message was sent with High importance. rehana Alli [protected]@skipthedishes.com;[protected]@skipthedishes.ca When you call me at [protected], please bear in mind that if it was the intention to have the order which was placed on September 14, 2023 picked...

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About SkipTheDishes

SkipTheDishes is an online food delivery service that connects customers with a variety of local restaurants. Users can browse menus, order, and pay for meals through the platform, which then coordinates delivery to their location. The service aims to provide convenience for those looking to enjoy restaurant food at home.
How to file a complaint about SkipTheDishes?

Here is a guide on how to file a complaint against SkipTheDishes on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with SkipTheDishes in the 'Complaint Title'.

4. Detailing the experience:
- Provide detailed information about your experience with SkipTheDishes. Include key areas of concern, transactions with the company, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint against SkipTheDishes on ComplaintsBoard.com.

Overview of SkipTheDishes complaint handling

SkipTheDishes reviews first appeared on Complaints Board on Aug 31, 2017. The latest review delivery was posted on Sep 24, 2024. The latest complaint service was resolved on Mar 20, 2021. SkipTheDishes has an average consumer rating of 1 stars from 293 reviews. SkipTheDishes has resolved 4 complaints.
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  1. SkipTheDishes Contacts

  2. SkipTheDishes emails
  3. SkipTheDishes address
    136 Market Ave, Winnipeg, Manitoba, R3B0P4, Canada
  4. SkipTheDishes social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 24, 2024

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