SkipTheDishes
reviews and complaints

I am NEVER using Skip again. It is amazing to me the amount of crap this company is allowed to get away with. How is this place still doing business? We all need to stop using the app. As long as people keep ordering, they will continue to do the same crap. If they don't have to change, why would they? I don't have to put my experiences here, because it's just like everyone else's. It's the same story over and over. I also attached a response they gave one of their customers on the BBB site, as an example of their business practices and how shady they are, even when they are at fault, and admit they are at fault.

this is the third time they have delivered to the wrong house. Airdrie Alberta is not a big city. Do the drivers take a reading test you know so they can read the address properly. They will not help at all. I have been told we will get a credit back on my card NOPE never happened. Maybe they should give the name and phone number of the delivery person who we can call directly too. We are going to cancel our service. I am only going to use reliable and honest service. Even the student making extra cash, who did the delivery before was better than this company.

my order took 1 hr 40 min to arrive, way too long, i watched the driver on the tracking on the way to my house, he took way too long, he would have had to made multiple stops resulting in my cold stale food, the salad was ok, the chili burger and fries were horrible, in the garbage, i want 25.00 credit, not 5.00, my order number was [protected]. i ordered from a and v drive inn

no food was delivered after I ordered it online It took 5 hours for me to get my food that was rediculous - upsetting since I had waited for it from 230 pm til 815 pm. That is stupid and dumb. Skip the dishes company needs to hire more woman that can move faster than men - Men drag their [censored] and are dam lazy and stupid. Canada is bringing into our country to many immigrants that are takeing jobs away from canadians. Shame on our canadian government. If men cant do our jobs then send them all back to their home countries and give them slow jobs for turtles and animals that dont care about doing a job here in canada. Thanks! I will NEVER ORDER FROM SKIP THE DISHES EVER AGAIN THEY MAKE ME SICK! SHUT DOWN THAT BUSINESS NOW!

ive completed everything needed to become courier and its been like two weeks i have not yet been able to sign into the courier app nor have i got a email telling me im missing something in the sign up i really need help

please reach out to me and let me know what i need to further do to be able to start delivering

my contact information is;

[protected]@gmail.com

[protected]

On my mastercard bank statement i noticed that skip the dishes has appeared twice this past week and i have not used this service since 2022. One charge was yesterday Feb 25th, it was authorized, i took a photo of it and have now returned home from my travel and the transaction has been since removed. ($42.12) The other charge is Feb 21st for $13.88. Please check the location of the service because i was in two distinct cities on the 21st and my credit card picture attached reflects where i was those days. I would like $13.88 reversed and please cancel any credit card reference you have in my name.

On December 21st, 2023 I placed an order #[protected] and did NOT receive my food. I have sent emails to one "Sarneet K." from your operation team. Nothing has been refunded and I want it refunded to my credit card, I do not want skip credits I want it off my credit card. I have been patient to this point but now I am running out of patient.

Linda Hatch

877 Upper Gage Ave.

Apt. 709

Hamilton ON

L8V 4K8

[protected]

First time trying Skip The Dishes, horrible experience. Had company last night, ordered an artisan pizza at around 5pm. Absolutely ridiculous! First order was delivered to a different street. We went out looking and couldn't find our pizza. Later checked google earth and that’s why we know it was delivered to Watson Street (we are on Charles). We were hungry, assumed that the first order would be refunded, so re-ordered. That driver went to North Oshawa to pick up the pizza that was actually in downtown Whitby! He was driving around like he was lost. After considerable time, he was changed to a different driver. The pizza arrived at 8:11pm, stone cold and hard as a rock, not edible. We ended up making sandwiches as we were so hungry. Now I have to chase my money back as I havent received a refund of $67.00 and we had no dinner after hours of this mess.

Orders: [protected] and [protected]

I sense I have am a victim of fraud and this is a great concern as I have for the first time signed up with Skipthedishes and made an order for food at a local Subway (on Fenwick Street, Halifax, N.S.). The order was not received by Subway and I sense I have been scammed in the name of Slipthedishes. Unfortunately II do not recall the exact details of my order despite it being established about two hours ago. ... I have recently changed my Visa number and certainly do not want to shut down banking accounts ... an outcome which would pose great difficulty as I am an elder and wheelchair dependent and there for cannot travel in person to my bank. Melanie Elliott carpe.[protected]@ns.sympatico.ca tel: [protected]

Hey, I have been using skip the dishes courier application for 6 months, and my account along with my 4 homemates got deactivated on 5th of October,

Courier support is not even responding on my queries.

I have mailed courier support more than 50 times every time I get this response ,

Request #[protected] "Please Re-activate my courier ac..." was closed and merged into this request. Last comment in request #[protected]:

Please help me out with this issue

My contact information is

[protected]

[protected]@gmail.com

Good afternoon,

We purchased a $250.00 Skip the Dishes Gift Card for a co-worker, paying cash for the transaction. When he scratched/peeled off the activation code strip it took off the activation # underneath it.

We purchased the GC from Shoppers Drug Mart in Lake Country, BC, Canada.

The card has been activated at purchase but it can NOT be used. Please advise how we proceed. Shoppers Drug Mart has refused to refund and says Skip the Dishes is responsible for assisting.

I expect you can see that the card is activated and has a balance of $250.00 remaining.

The Card # is 076750522216399030048223589741

Purchased on 23/09/11

Authorization #919981

Reference #[protected]

Merchant ID: [protected]

Terminal # [protected]

Thank you for your attention to this,

Nicole Gazley

Respond to nicole.[protected]@rcmp-grc.gc.ca

On September 28, 2023, ordered from OPA through Skip The Dishes. After waiting for an hour, the app said that it had been delivered but no order arrived. You can't talk to them, customer care is NOT answering on the chat. Called the 2 different nearby stores that was supposed to be picked up from, and they said that no order had been placed from them. $80 is gone.

Receipt #[protected]. I placed my order and I did not check my address on the order since I have been ordering from skip and my order was delivered at my home address. For some reason it went to my old work address and the service person on the app name Konami. He would only credit me 50%. So I don’t get my food and I have to pay half the order. Does this make sense? Do I have to. Go to court to get the balance of what you owe me. Plus your lovely worker just cut me off with an email address [protected]@skipthedishes.ca and ended the chat. Is this how you treat your customers. I think your company needs to learn what customer service is all about.

I waited 20 mins for an 8 min drive to be delivered while the driver took a joy ride downtown despite clear instructions In the notes and that’s not the worst of it.

The food was terrible. Burnt chicken and potatoes. Sour soup. Dip was rock hard. Tzatziki was garlic, nothing close to tzatziki. I asked for a refund and had to fight tooth and nail just to get $30 back from the $60 bill and credits that I will not use since I’ll no longer be using this business.

The CSR refused to provide me with contact information for her head of department to put in a formal complaint. Claiming they don’t have any one I can contact which isn’t true.

I’m never using skip again. Horrible CSR and they don’t stand by providing good customer service. It’s now 2 hours since I first order and the CSR took an hour to give me the bare minimum.

I hope that two sets of meals were not delivered and that two sets of charges were made to my account - I called customer service and they would not speak with me I was referred to chat and chat does not work I will dispute one of the charges if there are two because of a glitch and I will not accept the second set of food if two were delivered rehana alli

[protected]

ORDER #[protected]. Took an hour and a half to be delivered. Food was so cold I thought it might have been made yesterday. I can’t eat this food as I am concerned that it is not safe to do so. They gave me 50% refund. They took half of my money and gave me inedible food in return. This is theft. I order from them all the time and have never had an issue like this.