CB E-commerce Delivery Services Instacart Charges additional fees

Instacart review: Charges additional fees

BrLyPa of Toronto, CA

Aug 28, 2025 8:11 am EDT

Verified customer

Featured review

I wouldn't suggest using InstaCart as your preferred delivery service. Multiple orders were charged long distance fees which were within 1-3 kms ranges. I was also charged a priority fee when that service was not requested. I contacted customer service through the chat feature, as there doesn't seem to be a human being to reach out to, only to be told that they will not reverse the charges. This is not a reputable company.

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happycustomers@instacart.com

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Blue Shield of California Building, 50 Beale St. Suite 600, San Francisco, California, 94105, United States

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