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Indian Overseas Bank [IOB]

Indian Overseas Bank [IOB] review: Urgent complaint – failed cash deposit of ₹300 not refunded even after 3 days

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1:09 pm EST
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Dear Sir/Madam,

I am writing to raise a complaint regarding a failed cash deposit transaction at an Indian Overseas Bank ATM, which has still not been resolved even after 4 days.

On 19/11/2025 at 17:38:27, I deposited ₹300 (three ₹100 notes) in ATM Machine No: 00IOBC8518.
The machine accepted the cash, showed an error, and the transaction was marked as unsuccessful.
The receipt showed:
“YOUR TRANSACTION WAS UNSUCCESSFUL. TO A/C: [protected]”
The ₹300 was not returned by the machine.

I reported this matter to my branch manager next day.
He told me to submit a written complaint and said the issue would be resolved within 3 days.
It has now been more than 3 days, but:

I have received no update.The ₹300 has still not been credited to my account.No message, call, or confirmation has been provided.
This delay is unacceptable for a simple ATM cash dispute.

My Details:
• Name: Tiasha Maira
• Account Number: [protected]
• Registered Mobile: [protected]
• Amount Deposited: ₹300
• Date of Incident: 19/11/2025
• Branch Name: Rajarbathan

I request immediate action and confirmation.
Kindly verify the ATM cash bin, CCTV, and transaction logs, and credit the ₹300 to my account without further delay.

I expect a response within the standard RBI grievance timeframe.

Thank you.
Ronak Maira

Claimed loss: 300

Desired outcome: Refund the 300 to my account immediately and close the complaint.

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