IKEAsti shipping company is unreliable!!

M Nov 17, 2018

6/22/2018 Original order placed for kitchen: [protected]
8/2/2018 Delivered. Counter top was missing
8/13/2018 Reordered counter top: 159-[protected]
9/27/2018 Counter was delivered to STI in Roseville, MN: Ship ID BV986100
11/4/2018 In spite of several calls to IKEA Customer Service and STI I still did not have my counter so I cancelled it!

We live in a small town and I understand shipments must be combined but STI had our countertop for 39 days which is unacceptable. I would not order anything from IKEA in the future unless they changed their shipping company.

  • Updated by MtkaMom · Nov 17, 2018

    STI Shipping Company is unreliable. After waiting several weeks for my countertop (which had been shipped to them by Ikea), I cancelled it.

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