Menu
Write a review
File a complaint
IHOP

IHOP review: customer service food code

S
Author of the review
11:09 pm UTC

I am a Food Inspector for the federal Government, and we have about 14 Dining Facility on the military Base. I inspect food codes, and sanitation.
I took my wife to one of your location after we return from a late flight at 1200am on 12/26/2018 at:
IHOP CULEBRA RD
10622 Culebra Rd
San Antonio, TX 78251
[protected]

That restaurant is disgusting, and it smell like mold. Customer service was terrible, I order an omelet (Colorado) it was over cook, and I refused to eat it, the meat was cut in large chunks, jalapeno was in whole pieces, cheese was so hard you could not pull it apart. I ask the waiter for hot sauce, and he gave me a large dirty bottle without the top on it (Tabasco) How profession that was. My wife bacon was raw, and cold, it appeared that it was undercooked. Her food was terrible also. I thought food supposed to be 135 degree and above serving to customers.
I could not believe what I have experience that night at IHOP from observing all of you guys commercial. I will contact the state, and reach out to someone to have that place inspected, because they are not following the Food Code, and sanitation is terrible. I will never go to another IHOP again, and it only 3 miles from my house.

v/r

0 comments
Add a comment

More IHOP reviews & complaints

IHOP - food poisoning 47
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
IHOP - how your food is being cooked 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
IHOP - veterans day 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
IHOP - management 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all IHOP reviews and complaints
  1. IHOP Contacts

  2. IHOP phone numbers
    Click up if you have successfully reached IHOP by calling +1 (866) 444-5144 phone number 4 4 users reported that they have successfully reached IHOP by calling +1 (866) 444-5144 phone number Click down if you have unsuccessfully reached IHOP by calling +1 (866) 444-5144 phone number 6 6 users reported that they have UNsuccessfully reached IHOP by calling +1 (866) 444-5144 phone number
    Click up if you have successfully reached IHOP by calling +1 (818) 637-3079 phone number 1 1 users reported that they have successfully reached IHOP by calling +1 (818) 637-3079 phone number Click down if you have unsuccessfully reached IHOP by calling +1 (818) 637-3079 phone number 1 1 users reported that they have UNsuccessfully reached IHOP by calling +1 (818) 637-3079 phone number
    Vice President
    Click up if you have successfully reached IHOP by calling +1 (818) 240-6055 phone number 0 0 users reported that they have successfully reached IHOP by calling +1 (818) 240-6055 phone number Click down if you have unsuccessfully reached IHOP by calling +1 (818) 240-6055 phone number 0 0 users reported that they have UNsuccessfully reached IHOP by calling +1 (818) 240-6055 phone number
    Senior Associate
    Click up if you have successfully reached IHOP by calling +1 (561) 881-4683 phone number 0 0 users reported that they have successfully reached IHOP by calling +1 (561) 881-4683 phone number Click down if you have unsuccessfully reached IHOP by calling +1 (561) 881-4683 phone number 0 0 users reported that they have UNsuccessfully reached IHOP by calling +1 (561) 881-4683 phone number
    Media Contact
    More phone numbers
  3. IHOP emails
  4. IHOP address
    450 North Brand Boulevard, Glendale, Pennsylvania, 91203, United States
  5. IHOP social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 20, 2026
  7. View all IHOP contacts