Hyundai
Reviews and Complaints

Purchase a hyundai used vehicle 2020 veloster with still 2.5 years factory warranty. It has clear coat peeling from rear spoiler.

Contacted hyundai and they are refusing to honor the warranty, claiming the issue is from environmental issues, we have report from body shop that clearly states its a factory application problem hence warranty.

We have paid $400 to repair as this issue only gets worse.

We want hyundai to reimburse us

I am on my 2nd Hyundai vehicle and am having an issue that is not getting resolved through you complain process. I paid over $1000 in 2022 to have the motors replaced on the front 2 windows and now that back 2 window motors have gone out. My vehicle is under 100K miles and the back windows are rarely used. In 2022, 2 door handles also broke but fortunately they were under warrantee.

I opened a claim to have Hyundai fix the back windows but they would only refer me to the dealer for the FRONT 2 windows. They WORK, it's the back 2. After multiple attempts, Hyundai customer service referred me to the Better Business Bureau? (Case #[protected]) Is this how you resolve customer issues? I would consider a third Hyundai but not if we cannot resolve this window issue. The back windows are rarely used.

Please assign this to someone who can resolve so that I don't have to escalated to the CEO.

Thank you.

Keith Walker

[protected]

[protected]@gmail.com

When the paint started to peel on roof I brought it to the Dealership attention went it went in for a recall and they took pics and was told that the Home office said no and they were not responsible. I made numerous calls and couldn't even get a persons name who made that decision. Now it is still peeling in sheets on hood and more on roof. My Hyundai Sonata doesn't even have 60,000 mi. On it and is like brand new on inside. Now the peeling is getting out of hand.

Yesterday (Tuesday - 1.56 PM), I did receive a call from [protected] saying that I applied for a few positions in Hyundai America. Initially, he did bluff me, saying that I applied for Director Position, which I never did, and later talked about the Sr. Manager GPLM role, which I did apply for. I thought he was a genuine caller. He said someone called Eric wants to talk to me.

Since I did work recently for Ford Motors might be a reason he showed interest in my profile. I didn't remember a caller's name or if he mentioned it. He said he would send the calendar invite for a meeting with Eric on Thursday at 2:00 PM, which I have not seen yet. Now he is not receiving my phone, and there is no email with a calendar invite; there was no email even before for a quick chat or discussion. He did deny sharing information over email. Due to his behavior now, I find it very scary regarding a data breach or privacy. If he is not the genuine caller from the Hyundai HR team, then this is concerning to me; more concerning may be for Hyundai HR. How come he did receive Hyundai HR information? I would like to know from you, please verify the recruiter who is looking at the below job and called me from the above phone number (assume Hyundai's phone#) is genuine.

The fear here is his hiding attitude. I have no problem with rejection but fear about data breaches.

Later I was reached out by person called John, and he said he talked to me but there was no accuracy on his conversation. Please don't reach out to candidate without any consent and meeting request so that It can be identified who was the point of contact.

i am very unhappy that i purchased a Hyunday Venue one year 4 months ago. I noticed a rattling sound that sounds as if the engine is laboring or someone being in the wrong gear. the car was then taken to the dealership where i purchased it from and according to me the noise was sorted. realizing the noise is still there i took it back and the mechanic Eddie told me that i would have to replace the belt and i think pump which he will gladly do but, the noise will definitely be back in 3 months. I am paying allot of money on my car and the interest rate is increasing rapidly, therefore i do not see why i must be stressing about a brand new car that sound like a skoro skoro. Please assist as i do know this car can be taken back everytime without client satisfaction

Today I was going to my doctor's office and in the right hand turn window on the instrument panel a message " Slippery road ahead, use caution" appears. Road was completely dry. Flashes on and off and makes annoying ding noises. Then it transforms to "Uneven road ahead, use caution. The very annoying and constant ding noises continue. Called dealership. They said August 4th would be the earliest they could "get me in". I cannot drive the car (6500 miles on it) for the next seven weeks while listening to that constant annoying ding noise. I have been happy with the Santa Cruz until this point, but now am thinking about trading it in on a pickup that is less annoying.

I have gave car for service in Hema Hyndai, HanamKonda ( warangal DIST). Post the service my car pickup completely Dropped in 2/3/4 gears. it was unable to climb the hill stations.

I am not at yet all happy with service center. I am not sure thwat exaclty did they done to my car. I want my car to be in same condition as it earlier. I hope Hyndai will take care of it.

I had a 2021 leased Hyundai Kona that was recently totaled. The buyout was $19,500 and my insurance company cut a check to Hyundai Finance for $26,600. Hyundai told my insurance company that they keep all of it. So Hyundai stole over $7k of MY insurance money. So now I am left with $0 to go get another vehicle. The rich get richer, I don't even know how this is legal. My local Hyundai dealership even told me this isn't right. I should have got the difference. I talked to three different people at Hyundai Finance and I got three different stories. One, I would get any overages, two, I would get the difference in buyout vs insurance check. Three, no I wouldn't get anything because it a lease. I was told since I was leasing I don't own the car so I don't get the difference however if you finance a car you don't own it either, bank owns it, so that argument does not add up. However if you total a financed car you will get your equity if applicable.

First and foremost, I would like to take this opportunity to voice my discontent, not only with the post vehicle service I received but also the complete dishonesty I faced with the dealership and sales consultant.

I purchased a vehicle Hyundai H1 (2018 model) from your dealership Hyundai Zambezi in January 2023 and since taking possession of the vehicle, have uncovered a shroud attempt by the dealership to conceal the extent to which this vehicle was in an accident. I have thus, subsequently taken the vehicle in to Hyundai N1 city Cape Town as well as other reputable vehicle panel shops in Cape Town for separate opinions and all of whom were shocked at the fact that a Hyundai dealership would conduct this level of crooked business.

I am for a lack of a better word, outraged and completely irate at the dealerships audacious attempt to pull the wool of my eyes and expect to get away with it.

They sold me a vehicle and their words to me were, and I quote “it was a small fender bender, slight knock on the driver side door”. Let me be as clear as possible, THIS WAS NO SMALL ACCIDENT, and the repair job was nothing short of a pathetic attempt to repair at the cheapest price in the back of someone’s yard.

My driver side door is hanging on the hinge for dear life because instead of replacing the door, they chose to repair the door and just fill it with body filler to the point, where the hinge on the door has rusted and is no longer able to hold the door in place.

The driver side door, outside panel is now completely dislodged from the body due to swelling rust and the rest of the door paint is cracking all along the door. There has been extensive repair done to this vehicle which you did not disclose to me in full and I did not purchase this vehicle from you “voetstoots”.

Finally, I have purchased this vehicle from the dealership in January 2023 and for the past few months they have failed to honor their commitments to have the spare keys delivered to me, replace the parts that were missing on the vehicle despite my numerous attempts to request it.

I have received a quote from a panel shop in Cape Town to properly repair this damaged you tried to conceal and its almost R60 000 which I’m not prepared to pay.

The have failed to meet my requests and more so your, obligations as a representative of Hyundai South Africa to meet your client’s expectations.

My husband fell ill in Desember my daughter sold her car to help with hospital bills. He sadly passed away in January. My daughter bought a car in February 2023 to replace the car she sold. The car were faulty from start. She returned the car 6 times. What can she do? They don't want to cancel the deal. The car broke down on a buzy highway peak hours. My hart sank because I thought I am going to lose my daughter as well. Hyundai tow the car back. Only to tell us the next day the couldn't find anything wrong. Will attach photos.

I purchased a Hyundai i20 at the Midrand branch. For the value the car was sold at, it is disappointing that the car was not properly washed/ cleaned, I took it to the car wash myself.

The two rear tyres are old and has defects, I took them to be patched at a garage.

The car didn’t have a triangle and a spanner, I had to come to the store to fetch it myself.

The car jack is not an original jack for the car, it does not fit into the spare wheel compartment.

The car did not come with mats, i purchased them myself. And now there is also a delay in couriering the license permit and number.

After numerous calls, there’s still no assistance

My car broke down on 4/8/2022 and had to be towed to the nearest dealer. They dealer is Hyundai of Gilory, CA. We were told it was possible the car could fall under a recall noitice that had just gone out about engine failure with no warning lights coming on. On May 20th, 2022 the dealership called and notified us that was the case and that the car would be repaired under warranty. I wasn't give a loan car from the dealership until July 4th, 2022 after weeking calling and asking for undates on my car. So I went months without a car, having to borrow cars, and even turning down work because of not having a car. The end of February, 2023 I was told they needed the loaner car back even though my car had to been repaired or even started to be worked on. I was told they would get me into a rental car, with Hertz without any cost to me. The whole rental car deal has been a nightmare. Because I had the rental car for over 60 day and was not notified of this being an issue, my credit card has now been charged and I've had to switch out cars with the rental car company. Something went wrong with the renturn and I was turned into the recovery dempartment. I had to make many phone calls take time off from my work to take care of problems dealing with this whole mess. I don't live near a Hertz so it's about an hour drive one way everytime I have to head that way too. I can never get the Gilroy dealership to return calls. I leave message all the time. I've called Hyundai customer service and have been given a case number, but after 9 days and many more phone calls I have yet to hear back from anyone.

I had booked Elantra back on november 19, 2022. The salesperson rakib rashedin promised that the car will be delivered within 3 months of booking, today its already mid 18th may'2023, I have visited and even called the dealership/ salesperson atleast 10-12 times but they just keep on telling me it will take a couple of months more. This hynudai dearlership is not giving me any concerete response or update. I have been struggling financialy as I made a trade in deal with them and gave them my car in return at the time of placing the order. Now its been 6 months but I am left with no option other then taking legal suggestions on my case. Upon asking about my car from the sales person or this dealership even today they have just keep on telling me to email and check instead of actually provinding any details on the deilvery details of the car I booked 6 months back. I was told your production serial no. Is * and when I asked what is the current serial no. Which is in production right now so that I can have an idea the sales person just tells be he is bound by hyundai and cannot share such information with any customer and you can come to the dearlership again to get the details of your car. How many times do I have to visit just to get the deilvery details I have no clue. I need help in getting this case escalated to the highestest management in hyndai.

Took my car for it's annual service. After asking numerous times to please not fiddle with my car. They move everything! My steering wheel is in the down position. Driver back rest almost in a sleeping position. Everything need to be checked after I go collect my car. I tried the customer care... what a waste of time. My car must go again in 10 days.. I really don't aprreciate or trust the workmanship of hyundai. This is my 3rd hyundai. Service went from 100 to 0. You are forced to sign a Ipad but don't know what you are signing for. Am I signing away my rights as the owner of the car?

I bought my Hyundai i20 in August 2012. It is a 2011 model. Approximately a year after having my car, the paint started peeling off my vehicle, At the time I was told that it is a factory fault and to take it to Hyundai who would respray the car.

I took my vehicle to Hyundai Paarden Eiland who told me that they could respray the vehicle but that I would need to pay for it.

Obviously I didnt have the funds to do that and so I left it. I kept seeing people with Hundai i20's that had exactly the same peeling issue. Asked them what year their vehicle was and it ranged from [protected].

Someone stopped me in the week and told me to take my vehicle to Hyundai Diep River as they had resprayed her vehicle due to it being a factory fault.

So I did that, only to be told that they will only do a Good will claim for vehicles [protected] as those are the vehicles that had the fault.

So my question is why didnt Hyundai Paarden Eiland honour this at the time when my vehicle was around 2 years old?

car threw a rod because service campaign 953 wasnt serviced in time. Hyundai denied taking car onto lot for servicing for two months until i luckily ran into a dealership shop manager that heard me out in the situation. they ran my vin to verify i was indeed covered by the manufacturer recall warranty which i then had ny insurance tow my car to the dealership. it sat for maybe 2 weeks when i was called in to sign what was said as a service repair order and a high mileage acknowledgement. under the assumtion my car was going to be fixed as the service repair order stated and i signed and returned to me it was instead let go to a secondary used car dealership that sent me an invoice to buy ny car back before it was auctioned off

We purchased this vehicle from a private party in January 2022. Within a few days of purchasing the vehicle, we were experiencing issues with the vehicle intermittently shutting down while driving (appeared to be an electrical issue of some sort). We scheduled an appointment at our nearby Hyundai dealership here in North Aurora, IL, Gerald Hyundai. Before taking the vehicle into the dealership, we were able to determine there was a Technical Service Bulletin on this vehicle that appeared to describe the issue we were experiencing (Number [protected]). The dealership completed the repairs and we drove the vehicle for several months before experiencing the issue again. During this initial visit at Gerald Hyundai, we were informed that there was a recall on the vehicle for underbody rust and corrosion, which the dealership fixed (application of underbody antirust/anti-corrosion material) at no cost to us and informed us that the vehicle passed inspection.

During the last several months, we began experiencing the intermittent shutting down again. At first, we were simply able to pull off the side of the road and turn the ignition switch off and restart the vehicle. However, at some point we were unable to start the vehicle unless we jump started it or disconnected the battery and then jump started it. Approximately 6 weeks ago we contacted Gerald Hyundai again to schedule an appointment for them to determine why this issue was continuing to happen given that we felt the vehicle was unsafe to drive because of the unexpected and intermittent dying of the vehicle while driving down the roadways (particularly the highways).

It took nearly a month before we could schedule an appointment with Gerald Hyundai, which was Monday, April 24, 2023. We dropped the vehicle off at 7 am and was instructed that they would spend one hour doing an initial diagnostic and if they determined it was something that they could not repair in one day they would contact us. At the end of that day (Monday), we had not heard anything so I contacted them and they informed me that they would need at least a couple more days to do the diagnostics and they would then contact me to let me know what repairs needed to be done. After not hearing from them for the next three days, I recontacted them on Friday, April 28th, at 8:30 a.m. regarding the status. I was informed that they had not been able to do any diagnostics on the vehicle because they were extremely back logged in getting vehicles in for repairs. They could not give me any indication of when they would be able to get my vehicle in for inspection. Being frustrated, I asked that the Service Manager call me back so I could discuss with him what options I had. I was told he would contact me within 20-30 minutes. After not hearing back from the service manager for 3 hours, I recontacted Gerald Hyundai and asked to speak to the General Manager, Mike Chino, but was informed he was unavailable. I therefore left a message and asked for him to call me back.

Approximately 90 minutes later (approximately 1 pm), the service Manager, Ken, called me and told me that they still had not had an opportunity to do any diagnostics on the vehicle but he was going to immediately take the paperwork down to his mechanic and investigate and call me back "as soon as possible." Several hours passed without hearing back from Ken so given it was close to 6 pm and they would be closing, I called Ken back and he proceeded to tell me that his mechanic took the vehicle out for about 10 minutes driving to see if they could replicate the issue (which they were unable to do so), but then informed me that the mechanic determined that there was so much underbody corrosion that the vehicle was essentially not worth putting any more money/repairs into and decided to not even do any further diagnostics on the vehicle. I asked Ken why he was unable/unwilling to do any additional diagnostics and he said he would have to speak to Mike (the GM) and would call me back within 5 minutes. Consistent with my prior experiences, he did not call me back that evening. For what it is worth both Ken and the individual I spoke to previously apologized profusely for not calling me back and acknowledged they should have called me back when they realized they could not do any diagnostics/repairs but they were "so backed up and busy that there were even other customers who were waiting longer than me.

At 10:30 am this morning after I did not hear back from Ken or anyone I called Ken back and again he apologized for not calling me back and again acknowledged he should have, but then informed me that they determined that the corrosion/rust was so extensive on the underside of the vehicle that the car was unsafe to drive. Much to my amazement, I asked them how this happened when we had it repaired under the recall just over a year ago and it passed inspection and no one ever informed us, in writing, orally, or otherwise, the vehicle was unsafe to drive or was destined to"rust out" within a year. I then spoke to Mike, the GM, to express my frustration at the continual lack of communication throughout this process and the feeling of indifference or lack of caring while trying to resolve the situation. I asked Mike what options I had and he said that I should file a complaint with the Consumer Affairs Dept at Hyundai, which is what I am doing now.

Thank you for your understanding and consideration. Most appreciated.

Daniel Wolfe

[protected]@msn.com

[protected]

My wife (Joanna Knobler) and I leased a car from Koeppel Hyundai of Long Island City, NY. The title was issued on 1/25/21. Unwittingly, I hadn't recognized that the registration had lapsed for over one year. I bear responsibility for that, although we have no recollection of ever receiving a renewal notice, and we’re still not clear if that renewal notice ended up going to you or us. In any case, because the lapse in the registration ended up exceeded a year, NY State requires us to apply for a new registration, insisting upon including a CERTIFIED copy of the title and power of attorney to allow me to register the car with our application.

You can read the rest of my compliant in the attached JPG file.

My vehicle was undergoing a oil consumption test when the engine seized while driving. After a month it finally got the engine replace and on the day I picked it up saw it had grease all over the door and the panels in the car. While driving home it broke down again. It seem like a transmission problem.

Upon a brief inspection I saw loose bolts, a bolt sitting on the windshield grill under the wipers, electrical wires not in their protective secure routing. Now the vehicle is in at the dealership again and I'm getting a nonchalant responses from the service person (Frank Picciotti).

While waiting for engine replace I was without a vehicle for several week, a loaner should have been provide, now I'm without a vehicle again and I have 2 daughters in school.

I'm frustrated with COCONUT CREEK HYUNDAI Service Department.

3 persons that I've referred have purchase New vehicles from Hyundai after I purchased mine New!

My Hyundai accounts # [protected] shows serious delinquency for $102.00 which was written off. This has prevented me from obtaining credit. This is untrue, I was wondering if I was caught up in the class action settlement you people had, where you incorrectly reported customer information to the credit

bureau

I tried to settle this with your finance department, without much success, all my payments were made on time, and if your claims are warranted show me all billings you may have that were sent to me.

My credit history is important to me and I want it corrected.

thank you.