The Car Hut’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of customers are dissatisfied with their purchases.
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paid £3000 for car that worked for 5 months
Bought the Zafira in June 2017 payed £3000 cash, took warranty out same time with warranty wise, in November the gearbox broke, phoned warranty wise they will not repair it, phoned the car hut where the car was bought there's nothing they can do, so I have a car parked up that I cannot use warranty won't touch it garage don't want to no either, I'm out of pocket of £3000. Saved like mad to buy this car, thought with taking a warranty out I'm doing the right thing just in case any thing happens, I was wrong😢Not one of them are interested. Shame on you car hut! The way you treat your customers is disgusting,
Is The Car Hut Legit?
The Car Hut earns a trustworthiness rating of 52%
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Thecarhut.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- The Car Hut protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- If you purchased a website from The Car Hut that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
- We attempted to contact the administrator of The Car Hut website using the provided email address, but our message was undeliverable. This could indicate that the email address is invalid or that the administrator is not responsive, which could be a concern if users encounter issues or need assistance with their accounts or transactions.
- We found that the technical contact email address listed for The Car Hut appears to be invalid or not in use. This could be a red flag and may indicate that the website is not being properly maintained or monitored. It is important to ensure that contact information listed on a website is accurate and up-to-date
- We have reason to believe that the registrant email address for The Car Hut's website is invalid. This could indicate that the website is not properly maintained or could potentially be a red flag for fraudulent activity.
- The Car Hut offering cryptocurrency services, it is important to be aware of the potential risks involved. Cryptocurrency transactions can be anonymous and irreversible, making them a prime target for scammers and fraudsters.
Overview of The Car Hut complaint handling
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The Car Hut Contacts
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The Car Hut phone numbers+44 161 368 7474+44 161 368 7474Click up if you have successfully reached The Car Hut by calling +44 161 368 7474 phone number 0 0 users reported that they have successfully reached The Car Hut by calling +44 161 368 7474 phone number Click down if you have unsuccessfully reached The Car Hut by calling +44 161 368 7474 phone number 0 0 users reported that they have UNsuccessfully reached The Car Hut by calling +44 161 368 7474 phone number+44 794 444 2002+44 794 444 2002Click up if you have successfully reached The Car Hut by calling +44 794 444 2002 phone number 0 0 users reported that they have successfully reached The Car Hut by calling +44 794 444 2002 phone number Click down if you have unsuccessfully reached The Car Hut by calling +44 794 444 2002 phone number 0 0 users reported that they have UNsuccessfully reached The Car Hut by calling +44 794 444 2002 phone number
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The Car Hut emailsinfo@thecarhut.com100%Confidence score: 100%Support
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The Car Hut addressWilliam Street, Hyde, England, Greater Manchester, SK141NJ, United Kingdom
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The Car Hut social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 23, 2025
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Sold me a dangerous car which broke down the same day. All cash of course - no comeback - threats and aggression their only methods!
Police don’t want to know and Walsall trading standards are powerless.
STAY AWAY!
Car fell apart in less than a week. The side panel came straight off as it was glued on. The roof leaked and the gear box broke, then the car window stuck down and is now permanently down. They refuse to take calls and despite sending a letter stating the would fix the car terminated every call we made after receiving the letter. Terrible company.
I have emails and telephone call recordings of this garage telling me i have no rights after buying a car for my wife that had a leaking roof, gearbox warning lights, engine rattles and a faulty passenger side window that is stuck in the down position (All within the first 30 days of ownership). I asked to return the vehilce for a refund and was met with avoidance and rudeness, putting the phone down and hiding behind letters telling me they would defend rigorously in court. Zubair, Jay, Alex, whichever alias name you want to use. You should be ashamed of yourselves taking money off a young mother and bot taking accountability! Do not buy a car off this company, you will regret it. If i could upload the calls here i would! Avoid them like the plague. Perhaps this might stimulate a phone call from someone at The Car Hut seeing as they wont talk to me!