I am disgusted and repulsed with my 2017 Hyundai. It barely has 50,000 miles and now the engine coils are going bad. I had one replaced, and it worked for a while, but now another one is defective. Before that every door got stuck and would not open. Currently the windows are not working except on the driver’s side. When the doors got stuck, I went back and forth online for months with a representative, but they seemed to play games, not knowing what I was talking about, ‘we’ve never heard of that,’ and stuff like that,' and then they stopped replying (I have the emails if anyone wants to read them). So horrible customer service too. I looked into Lemon Laws but, get this, you have to prove that you took it in for repairs and that it stopped working again. It’s a long process that requires money and lawyers (there are lawyers that only specialize in Lemon Law issues), so while this law might seem great on the surface, it is little more than lip service. Occasionally the keys do not work even after replacing the battery. Of course, because I don’t want to get sued, what I have written is from a layman’s perspective. It is, however, truthful in my experience. Why, why, why didn’t I buy a Honda or a Toyota? Oh, I remember, the Hyundai was about five thousand cheaper. You get what you pay for, I guess.
More personally, I am a good, decent person/citizen who has worked hard all of my life in social services, community mental health and providing direct treatment to disenfranchised persons and their families. Want to know what my wage was when I left a few years ago, with a master’s degree? 37,000. Fifteen years before that I was hired at 31,000. When COVID came I was so burned out that now I can only work part time. The point is that I’m barely making it month to month moneywise and can’t afford another car. My only goal here is at least to warn the public about my experience with Hyundai and their staff. Please know that this writing is not vengeful or me indulging in being a victim or causing chaos.
Thanks for reading,
Eric