The complaint has been investigated and
resolved to the customer's satisfaction
Hyundai I20new i20 over heating

I bought a Brand new hyundai i20 from a dealership in pretoria. Just after 1000km the car started to over heat and I also realised when I needed to use my fog lights it wasn't working either.
I took it in for repairs but no one wants to tell me why it's over heating so new.
I am very unhappy and dissappointed that this is happening to a new car with so little millage on,



  • Vi
    vivek_PUNE Nov 23, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I have an i20 magna, which was purchased in 2012. I have been facing overheating problem since last 1 and half year. I have visited GARVE MOTORS in Pune for this problem and I was suggested to replace some part or the other for the overheating problem, I have replaced coolant cap assembly, radiator as recommended. I was still facing the overheating problem when took my vehicle for longer ride or on slopes. Recently i got my car serviced in Sep'16 and asked them to check for any other problem as I was going to travel out of city.
    While traveling with family i faced the same problem again and car was heating excessively, somehow i managed to reach city area and had to leave my car there only. After sometime, I took my car again to GARVE MOTORS and I was told that there is problem with the engine and there is coolant leakage in the engine that is why the overheating problem was coming. IT TOOK more than 1 YEAR to HYUNDAI guys in identifying the root cause of problem and I was given a fat estimate in the range of 20K-80K depending on the problem which will be identified during testing.
    I am still not sure if I will be facing the same issue after getting this work done.

    I was going to the same service center to make sure my car will be serviced and repaired properly. It seems I was wrong I should have taken my car to a better place for servicing and repair work. I had a very bad experience after this incident, I dont think HYUNDAI is a reliable automotive brand and the quality of work done at service centers is also bad.

    I will appreciate if any authority can look into this matter and take appropriate action.

    1 Votes
  • Sa
    saurav singh Apr 28, 2011

    i bought i20 . My car jst ran 4000 km nd nw i m facing excess overheating problem . Even getting mileage of 7km per litre .

    1 Votes
Comment Guidelines

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions



    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.