CB Travel and Vacations Hyatt

Hyatt review: Unauthorized charge

Larry Simpson of Colton, US

Aug 29, 2023 7:39 pm EDT

Verified customer

Featured review

I made a reservation for 2/24/23 to 2/26/23 for my son's wedding at Hyatt Ziva Cancun Mexico I wasn't sure my passport would come in time so I cancelled my existing reservation before allowed time you had to cancelled or your stuck with the bill so working this out a new reservation with reservation clerk Erick Barcelo, we made a new reservation with same days which would allow time for my passport to come my first reservation cost was 1480.00 on my AMEX card which was cancelled my new reservation was for 1769.63 which I paid with my Visa on checkout day then o the 27th of February they charged me again 1480. on my AMEX the one I cancelled so I'm being charged twice on two cards I have tried to contact them over and over again every time I called; they would tell me somebody would call me within three days, but it never happens I sent numerous emails my also tried to contact them never no response but they will acknowledge my cancelled reservation I made but don't know why I was charged #1460se471576 this is my confirmation number on wrongful charge. Please do something their crooked" my name is Larry Simpson I'm sending copies of transactions in photos.

Desired outcome: Please Refund

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Charged twice for one trip.

Hyatt - Unauthorized charge - Photo 1 - update #2435944

Hyatt - Unauthorized charge - Photo 2 - update #2435944

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Hyatt - fraud 31

Resolved

Hyatt - misleading information when buying 3

Resolved

Hyatt - unavailability of property 3

Resolved

Hyatt - misleading sales 1

Resolved

Hyatt - title and closing company 2

Resolved

Hyatt - refuse to refund my money 3

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Hyatt Contacts

Hyatt phone numbers

1800 481 034

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Ireland

1800 293 600

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Australia

8800 707 2988

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Russia

1800 818 188

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Malaysia

1800 8888 1234

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Philippines

1800 011 129

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Thailand

+1 (800) 005-0000

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Mexico

+1 (800) 233-1234

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USA. Canada & Carribean

+44 845 888 1234

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United Kingdom

+64 800 441 234

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New Zealand

+43 800 293 600

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Austria

+32 80 013 229

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Belgium

+45 80 010 229

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Denmark

+358 800 115 251

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Finland

+33 800 908 529

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France

+49 800 973 1234

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Germany

+39 800 872 021

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Italy

+31 800 022 2929

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20%
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Netherlands

+47 80 011 085

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Norway

+351 800 1234 1234

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Portugal

+34 900 811 234

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Spain

+46 20 795 129

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Sweden

+41 800 554 772

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Switzerland

+973 80 006 740

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Bahrain

+86 512 5500 1234

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China

+852 29 561 234

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Hong Kong

+91 227 101 1234

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India

+81 345 900 568

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Japan

+966 800 844 0067

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Saudi Arabia

+65 31 587 887

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Singapore

+27 800 991 029

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South Africa

+82 800 0200 1234

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South Korea

+866 801 853 888

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Taiwan

+971 8000 3570 4321

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UAE

+54 800 420 0972

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Argentina

+1 (402) 935-5315

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Latin America

More phone numbers

Hyatt emails

customerservice@hyatt.com

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Confidence score: 100%

Support

Hyatt address

71 S Wacker Dr. № 1000, Chicago, Illinois, 60606, United States

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