Huntington Bankunethical behavior and very poor customer service

This review was posted by
a verified customer
Verified customer

I deposited a check. A hold was placed on my entire account. I inquired why the hold was placed when the funds were cleared from the issuing bank. I can not get a straight answer. My friend has an account and her funds were available the next day.
Not only were funds placed on hold I can not access any money from my account. I was told to contact the issuing bank. I did. I was told to call the branch. I did. I was told to call corporate. I did. I was told to contact the hold department. (They don't talk to customers)
I have been yelled at, belittled and hung up on by the local bracnch and corporate customer service.
At this time, I just want to take my money out and close my account. Yet, I can't because "the check might bounce" is the newest one. Even though you huntington bank have the funds!! And have told me that you have the funds, yet don't know why my account is still on hold. This has been going on since 1/18/17.
The funds may be available on 1/27/17 is also the newest even though the funds were released from the other bank on 1/19/17. How do I know this, because my parents who wrote the check physically went to there bank and had their bank call my bank. And the check from the same people that went to my friends account was cashed with no incident!

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.