Hungry Jack's Australia — whopper that made me sick
Hi I went through port augusta hungry jacks drive thru on Thursday night about 6.30-7pm and got a whopper meal, no tomato extra mayo. Approximately 40 minutes after eating it I had massive stomach cramps most of the night with diarrhoea! So I was rather sick!! Phoned the port augusta hungry jacks on Friday approx 9.40 am I had to ask if it was hungry jacks as she didn't say when picking up the phone and the girls said 'yep' which was unprofessional to start with!!
I then asked to speak to the manager and she said it was her, so I explained the situation, she sounded uninterested in what I was saying and not Ta all professional and said oh I'll have to fill out a form and send it off. I then said Are u serious, Ive found u to b very rude on the phone today, u have not apologised, I then said I'm very diasappointed and I won't b back and I hung up!! I don't expect much but an apology or perhaps even a refund would have sufficed. I work two jobs in the hospitality industry and know all too well about complaining customers, however I do deal with these appropriately to maintain customer satisfaction which was definitely not the case today! Regards April Daniels