Hungry Jack's Australiawhopper that made me sick

A
This review was posted by
a verified customer
Verified customer

Hi I went through port augusta hungry jacks drive thru on Thursday night about 6.30-7pm and got a whopper meal, no tomato extra mayo. Approximately 40 minutes after eating it I had massive stomach cramps most of the night with diarrhoea! So I was rather sick!! Phoned the port augusta hungry jacks on Friday approx 9.40 am I had to ask if it was hungry jacks as she didn't say when picking up the phone and the girls said 'yep' which was unprofessional to start with!!
I then asked to speak to the manager and she said it was her, so I explained the situation, she sounded uninterested in what I was saying and not Ta all professional and said oh I'll have to fill out a form and send it off. I then said Are u serious, Ive found u to b very rude on the phone today, u have not apologised, I then said I'm very diasappointed and I won't b back and I hung up!! I don't expect much but an apology or perhaps even a refund would have sufficed. I work two jobs in the hospitality industry and know all too well about complaining customers, however I do deal with these appropriately to maintain customer satisfaction which was definitely not the case today! Regards April Daniels

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.