The complaint has been investigated and
resolved to the customer's satisfactionResolved Hughesnet — scam rip off
resolved to the customer's satisfaction
If you don't believe what I am about to right I suggest you google HUGHESNET and see for yourself. I have had it for 6 months and I have never had so much crap from anything like this in my life. First you see the commercial promising you FASTER service for those who cannot get high speed/broadband. Anyone can get high speed they say. Well for about 60 minutes a day it does put out a decent speed. After 6 months if the wind blows and moves your satellite a millimeter than you must pay 125$ for someone to come and tweak it for you each and every time. Each day if you are on any longer than an hour it slows down to slower than dial up for 24 hours. Doesn't matter if you are downloading music or just surfing after about 60 minutes you are done. Thinking about Hughes Net for online college classes forget about it, its NOT DEPENDABLE in any way. Downloading movies? Ha that would take you 1 week to get 1 movie. YOUTUBE, you might get 7 or 8 viewed before you are slow as a snail. I have reported this to the better business bureau our state senators and reported this all over the Internet. I have even sent e-mails to channels on TV who run their ads. So far to no avail. The stimulus package was supposed to send money out to rural areas to upgrade systems so people in rural areas could get broadband and of course that got depleted. Its like doesn't the GOV does not realize that if people has a good internet service in rural areas they could get an online education, do job searches and educate themselves? ( Hell they have it in South America but not South East OHIO etc) No one cares and no one will do anything about HUGHESNET ripping people off. 60$ a month for nothing and I mean nothing. Open up about 10 email pics and you are done for 24 hours.
Don't forget once you accept their service you are stuck with it for 2 years. So hear me now DO NOT GET HUGHESNET. Try Direct TV or Dish Network or wait it out to see if things get upgraded in your area. You shouldn't have to pay 125$ every time the wind blows.