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Ooredoo Customer Care Service

Ooredoo Q.S.C

Ooredoo Tower, West Bay Area

Customer Support Phone Numbers

4 1
13 4
2 0
2 0
3 2
1 0
1 0
+960 961 3929(Maldives)
1 0
2 0
3 2
+970 568 003 000(Palestine)
1 0
+65 68 201 633(Singapore)
1 0
66, Route de Ouled Fayet, Chéréga Alger, Algerie 16001

H. Sunleet, 5th Floor PO Box 2196 Boduthakurufaanu Magu Male',
Republic of Maldives

Myanmar Centre Tower 1, 192, Kaba Aye Pagoda Road, Bahan Township, Yangon, Myanmar

P.O.Box 4236, Palestine - Sateh Marhaba, Al Bireh

Ooredoo Complaints & Reviews

Ooredoo / getting connected to home broadband/television

wwddrr on Nov 25, 2018

About three weeks ago I made an application to have my home broad band/television reconnected from my old house in Al Kheesa Gate to Lusail. I mentioned to move on the 17th November and requested to be connected at that same day. To my surprise my old home broad band was switched off 1 day...

Ooredoo / ooredoo landline

vytre on Oct 28, 2018

Good Evening team i am here to express my frustration because the worst service evere received from ooredoo.first we had logged a complaint for our land line issue on 18 oct ref number 1-1672796972 when followed up this case on 24 oct your respresentative informed my complaint is closed due...

Ooredoo / getting unwanted calls from outside kuwait...

mickey80 on Oct 26, 2018

Dear Oredoo, My name is Mincy from Kuwait (+965-60063347) we are getting (not only me my family member and my colleague also. its happening with only ooredoo subscribers ) lots of unknown calls from outside Kuwait.most calls are coming in midnight. please take the issue as a serious and...

Ooredoo / unknown calls from out of kuwait

Bobby Jacob on Oct 21, 2018

Dear Oredoo, My name is Bobby Jacob from Kuwait (+965-69667220) we are getting (not only me my family member and my colleague also. its happening with only ooredoo subscribers ) lots of unknown calls from outside Kuwait.most calls are coming in midnight. please take the issue as a seriou...

Ooredoo / receiving unnecessary messages

Shamrook on Oct 4, 2018

Dear sir, This is inform you that I'm receiving unnecessary messages from Oredoo also using Oredoo package. My number is 66169753 You can check my payments and transactions.but currently I'm receiving unnecessary and bad messages from another Oredoo please check and do the...

Ooredoo / bad internet service and customer service

Tonytraveller on Oct 2, 2018

I came to Oman for vacations. I decided to buy a sim card for internet services with Ooredoo. I got a 1GB internet and I put an extra 1 ryal on my account. After the data ran out. They immediately substracted the money for a 1GB more for one day only. I didn't received any text about it...

Ooredoo / network

Nageshkaveti on Sep 21, 2018

Hi., my package monthly 100GB but sorry to say this iam not able to use atleast 10GB in a month it's iritating to use network only to say I have 100GB but no use, to be frank even small things like what's app calls also not clear it showing always reconnecting network sorry to use thi...

Ooredoo / unethical behaviour

Ydna Somar on Sep 7, 2018

This incident happened on September 6 2018 in Ooredoo City Center branch between 7:45PM - 8:45PM. We are applying for a new Wi-fi Installation and we would like to make a payment. We have token number and we were not inform that fast track for payment is no longer an option so i approach...

Ooredoo / misbehaving of the counter staff

Jaisonjoy on Aug 22, 2018

I today went the hawally oreedo office for paying my bill and the bill amount of 20 kd, they are totaly insulted me and shouted extremely unforgive behaviour of the bloddy idiotic cultrelless creature...i dont seen never in my life, like such idiotic staff in any country...i would like to...

Ooredoo / useless and not customer friendly service and worst experience!

Joeboy29taurus on Jul 29, 2018

I'm really sorry to say and complaint about ooredoo but its true and in fact its my worse experience I ever came across in my lifetime. I brought or purchased New SIM Card at the cost of 6 KD I feel like ooredoo is cheating on their customers and the SIM Card seller said its 4G SIM but I'm...

Ooredoo / Activation of sim card

Seb.Rin2 on Jul 11, 2018

Dear Team, I brought an ooredoo shamel with iPhone 7, it was on 9th of this month. But still, your team didn't activate my sim "65113695" . I contacted customer care around 7 times and direct to outlet 2 times- as instructed by the online agent. But both services are useless to me. Last me...

Ooredoo / complaint about weak signal

souraj bhandary on Jun 29, 2018

I'm working in Qatar star services L.L.C, we have one cafeteria in karwa city mowasalat camp(industrial area).inside our cafeteria there is no signal of ooredoo also Vodafone service provider, there is more then 100 staff working inside the cafeteria.they finding the difficult call to...

Ooredoo / credit balance deducted

Nadeem Akhtar Rar on Jun 4, 2018

I recharge with OMR 5 and than subscribe to monthly data bundle for 2 GB in RO 5 through Ooredoo mobile app. By mistake I unsubscribed the same data bundle immediately, now they deducted RO 5 and I don't get any data. I called customer care and they are not helping and saying that they...

Ooredoo / ooredoo money lost - qr 745

Abdul Rasheed Vettiyattil on Dec 31, 2017

Dear Sir, I am Abdul Rasheed V Abdul Khader i am staying in qatar(QID:- 26335615585, Mobile:-33540689). I need to make a complaint that i deposited QR 750 on oredoo money account for sending money to my family but on 20/11/2017 night i received the message that QR 745 credited to some...

Ooredoo / constant deduction of balance for no services used

Tamreen Hasan on Dec 11, 2017

Hi. My dad recharged my phone for 1.500 KWD. In less than 30minutes, my balance was 600 fills only. This is not the first time, my money is being deducted for no reason. I placed a call to the call center agent also, he claims that my balance was not at 0 and 1st and 2nd recharge is a...

Ooredoo / international calling bundle

qatar b on Nov 15, 2017

I subscribed to india international calling bundle before 1 month where I received a message yesterday saying the following: "Your subscription to India international calling bundle will expire tomorrow. To resubscribe go to the Ooredoo Oman app: or dial...

Ooredoo / ooredoo ranati service

Ahmed Abdalltif on Nov 10, 2017

I followed the steps in your website to explore ranati content I snet فئة (٣ Which supposed to show content of number 3 category, but suddenly I received a message notifying Supscription to ranati followed by a message mentioning activitation of a tone which I didn't select!! And...

Ooredoo / fiber optic connection home broadband.

Tatineni Surendra on Aug 20, 2017

Dear ooredoo, This is Surendra with you. I have applied for an Fiber Optic Connection to my home on 16/07/2017. FOC Phone No: 22382597. Still date the connection was not made and there is no action from your team. I have contacted the customer care more then 10 times. Today i have again...

Ooredoo Qatar / home broadband

Faizur Rahman Mohammed on Jul 16, 2017

I requested for a new broad band connection 2 Months ago and Ooredoo are yet to give me an appointment date. Every time i call customer care there is no proper response and always give false information. There are already ports in my house and an existing new connection given in ground...

Ooredoo / ooredoo tv

Sunil Dsilva on Jul 5, 2017

I have shifted my house. When I went to the ooredoo atore they said I have ooredoo tv and it is installed less than 3 months so I will be charged for it also. I told them I have no ooredoo Tv and nobody came to install any device. So thay registered a complaint. Which I follow up daily...