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Ooredoo Customer Care Service

18 Reviews

Ooredoo Q.S.C

Ooredoo Tower, West Bay Area
Doha
Qatar

Customer Support Phone Numbers

185(Indonesia)
2 0
121(Kuwait)
10 0
101(Laos)
1 0
1633(Singapore)
1 0
1 1
1 0
1 0
+960 961 3929(Maldives)
1 0
2 0
3 1
+970 568 003 000(Palestine)
1 0
+65 68 201 633(Singapore)
1 0
Algerie 
66, Route de Ouled Fayet, Chéréga Alger, Algerie 16001

Maldives
H. Sunleet, 5th Floor PO Box 2196 Boduthakurufaanu Magu Male',
Republic of Maldives

Myanmar
Myanmar Centre Tower 1, 192, Kaba Aye Pagoda Road, Bahan Township, Yangon, Myanmar

Palestine
P.O.Box 4236, Palestine - Sateh Marhaba, Al Bireh
Plus

Ooredoo Complaints & Reviews

Ooredoo / receiving unnecessary messages

Sh
Shamrook on Oct 4, 2018

Dear sir, This is inform you that I'm receiving unnecessary messages from Oredoo Number.im also using Oredoo package. My number is 66169753 You can check my payments and transactions.but currently I'm receiving unnecessary and bad messages from another Oredoo Number.so please check and do the...

Ooredoo / bad internet service and customer service

To
Tonytraveller on Oct 2, 2018

I came to Oman for vacations. I decided to buy a sim card for internet services with Ooredoo. I got a 1GB internet and I put an extra 1 ryal on my account. After the data ran out. They immediately substracted the money for a 1GB more for one day only. I didn't received any text about it...

Ooredoo / network

Na
Nageshkaveti on Sep 21, 2018

Hi., my package monthly 100GB but sorry to say this iam not able to use atleast 10GB in a month it's iritating to use network only to say I have 100GB but no use, to be frank even small things like what's app calls also not clear it showing always reconnecting network sorry to use thi...

Ooredoo / unethical behaviour

Yd
Ydna Somar on Sep 7, 2018

This incident happened on September 6 2018 in Ooredoo City Center branch between 7:45PM - 8:45PM. We are applying for a new Wi-fi Installation and we would like to make a payment. We have token number and we were not inform that fast track for payment is no longer an option so i approach...

Ooredoo / misbehaving of the counter staff

Ja
Jaisonjoy on Aug 22, 2018

I today went the hawally oreedo office for paying my bill and the bill amount of 20 kd, they are totaly insulted me and shouted extremely unforgive behaviour of the bloddy idiotic cultrelless creature...i dont seen never in my life, like such idiotic staff in any country...i would like to...

Ooredoo / useless and not customer friendly service and worst experience!

Jo
Joeboy29taurus on Jul 29, 2018

I'm really sorry to say and complaint about ooredoo but its true and in fact its my worse experience I ever came across in my lifetime. I brought or purchased New SIM Card at the cost of 6 KD I feel like ooredoo is cheating on their customers and the SIM Card seller said its 4G SIM but I'm...

Ooredoo / Activation of sim card

Se
Seb.Rin2 on Jul 11, 2018

Dear Team, I brought an ooredoo shamel with iPhone 7, it was on 9th of this month. But still, your team didn't activate my sim "65113695" . I contacted customer care around 7 times and direct to outlet 2 times- as instructed by the online agent. But both services are useless to me. Last me...

Ooredoo / complaint about weak signal

So
souraj bhandary on Jun 29, 2018

I'm working in Qatar star services L.L.C, we have one cafeteria in karwa city mowasalat camp(industrial area).inside our cafeteria there is no signal of ooredoo also Vodafone service provider, there is more then 100 staff working inside the cafeteria.they finding the difficult call to...

Ooredoo / credit balance deducted

Na
Nadeem Akhtar Rar on Jun 4, 2018

I recharge with OMR 5 and than subscribe to monthly data bundle for 2 GB in RO 5 through Ooredoo mobile app. By mistake I unsubscribed the same data bundle immediately, now they deducted RO 5 and I don't get any data. I called customer care and they are not helping and saying that they...

Ooredoo / ooredoo money lost - qr 745

Ab
Abdul Rasheed Vettiyattil on Dec 31, 2017

Dear Sir, I am Abdul Rasheed V Abdul Khader i am staying in qatar(QID:- 26335615585, Mobile:-33540689). I need to make a complaint that i deposited QR 750 on oredoo money account for sending money to my family but on 20/11/2017 night i received the message that QR 745 credited to some...

Ooredoo / constant deduction of balance for no services used

Ta
Tamreen Hasan on Dec 11, 2017

Hi. My dad recharged my phone for 1.500 KWD. In less than 30minutes, my balance was 600 fills only. This is not the first time, my money is being deducted for no reason. I placed a call to the call center agent also, he claims that my balance was not at 0 and 1st and 2nd recharge is a...

Ooredoo / international calling bundle

Qa
qatar b on Nov 15, 2017

I subscribed to india international calling bundle before 1 month where I received a message yesterday saying the following: "Your subscription to India international calling bundle will expire tomorrow. To resubscribe go to the Ooredoo Oman app: www.ooredoo.om/app or dial...

Ooredoo / ooredoo ranati service

Ah
Ahmed Abdalltif on Nov 10, 2017

I followed the steps in your website to explore ranati content I snet فئة (٣ Which supposed to show content of number 3 category, but suddenly I received a message notifying Supscription to ranati followed by a message mentioning activitation of a tone which I didn't select!! And...

Ooredoo / fiber optic connection home broadband.

Ta
Tatineni Surendra on Aug 20, 2017

Dear ooredoo, This is Surendra with you. I have applied for an Fiber Optic Connection to my home on 16/07/2017. FOC Phone No: 22382597. Still date the connection was not made and there is no action from your team. I have contacted the customer care more then 10 times. Today i have again...

Ooredoo Qatar / home broadband

Fa
Faizur Rahman Mohammed on Jul 16, 2017

I requested for a new broad band connection 2 Months ago and Ooredoo are yet to give me an appointment date. Every time i call customer care there is no proper response and always give false information. There are already ports in my house and an existing new connection given in ground...

Ooredoo / ooredoo tv

Su
Sunil Dsilva on Jul 5, 2017

I have shifted my house. When I went to the ooredoo atore they said I have ooredoo tv and it is installed less than 3 months so I will be charged for it also. I told them I have no ooredoo Tv and nobody came to install any device. So thay registered a complaint. Which I follow up daily...

Ooredoo / wifi

Ci
Ciara Ní Cadhla on Feb 1, 2017

I am having serious issues with ooredoo oman and they are no closer to resolving them after 2 months. We sugned up for fixed line broadband on the 5th of december with the promise of having it set up before the 16th of December. It is now the 1st of february and we still have no wifi. They...

Ooredoo / lottery fraud calls

Re
Reviewer39624 on Jan 25, 2016

I received a call from +97466853007 and he said his name is Sunil Sharma calling from Oredoo HeadQuarters that I have won a prize of 200000 QAR which I am very well aware that this is a fraud. I am writing this complaint so that people will be aware and the Authority will take some action about this person.