Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Mobile and Cell Phones HTC Complaints #42-61
HTC

HTC review: False Advertising

W
Author of the review
9:15 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

On Sunday morning (my only day off) I called my local Radio Shack to see if they had any discounts on the HTC EVO. I called the store and spoke to Alex, the assistant store manager, he told me that they had a discount on the Evo and would rebate me $50 if I turned in an old cell phone. I thought this was great, so i went in. When I got in the store it was pretty busy, but I am a patient guy so I waited no problem. About 30 minutes into the wait I was assisted by Alex, he started me up but was interrupted by a client with a bigger purchase (laptop), so I waited about 30 more minutes. By this time my patience was waring thin, but I bit my tongue and didn't say a word. Once I was at the register he told me that he had made a mistake and that the phone I wanted wasn't on sale and that I would have to pay full price... ok, I remained calm, I was thinking that perhaps he could do something to remedy this since this was clearly his error. But no. He would not discount the phone, would not try to take out tax, bottom line would not do anything to help me. I didn't even get the sensation that he even cared. He just wanted me to either buy something or leave.

I understand the wait time, I understand the helping out a customer with a larger sale even though i was there first (I did say "it was fine, no worries"), but to make an error like that that took over an hour of my time and not even try to help me out, that is something else. I am in customer service and if I dropped the ball like that I would do what I can to help my client out no matter what. I will never go to this Radio Shack again (forget about Radio Shack all together!).

Looks like Best Buy will be getting my services for now on...

More
Send message
Copy link
Report
0 comments
Add a comment

More HTC reviews & complaints

HTC - Warranty - No repair or replacement on failure 24
HTC - Why does Statefarm Insurance employee HTC Global Services as a vendor? 52
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
HTC - AUTHENTEC DUBAI - BAD SERVICE 18
HTC - Malfunction 12
HTC - Phone Drops Calls 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
HTC - that your mobile phone weaknesses and trust issues.
HTC - HTC service
HTC - Phone problem
HTC - htc10pro about advertisement
HTC - Unethical Behaviour
View all HTC reviews and complaints

  1. HTC Contacts

  2. HTC phone numbers
    1800 987 039
    Click up if you have successfully reached HTC by calling 1800 987 039 phone number 0 0 users reported that they have successfully reached HTC by calling 1800 987 039 phone number Click down if you have unsuccessfully reached HTC by calling 1800 987 039 phone number 0 0 users reported that they have UNsuccessfully reached HTC by calling 1800 987 039 phone number
    Australia
    8800 333 5181‎
    Click up if you have successfully reached HTC by calling 8800 333 5181‎ phone number 0 0 users reported that they have successfully reached HTC by calling 8800 333 5181‎ phone number Click down if you have unsuccessfully reached HTC by calling 8800 333 5181‎ phone number 0 0 users reported that they have UNsuccessfully reached HTC by calling 8800 333 5181‎ phone number
    Russia
    +1 (800) 266-3566
    Click up if you have successfully reached HTC by calling +1 (800) 266-3566 phone number 0 0 users reported that they have successfully reached HTC by calling +1 (800) 266-3566 phone number Click down if you have unsuccessfully reached HTC by calling +1 (800) 266-3566 phone number 0 0 users reported that they have UNsuccessfully reached HTC by calling +1 (800) 266-3566 phone number
    India
    +886 809 090 166
    Click up if you have successfully reached HTC by calling +886 809 090 166 phone number 0 0 users reported that they have successfully reached HTC by calling +886 809 090 166 phone number Click down if you have unsuccessfully reached HTC by calling +886 809 090 166 phone number 0 0 users reported that they have UNsuccessfully reached HTC by calling +886 809 090 166 phone number
    Taiwan
    +1 (866) 449-8358
    Click up if you have successfully reached HTC by calling +1 (866) 449-8358 phone number 0 0 users reported that they have successfully reached HTC by calling +1 (866) 449-8358 phone number Click down if you have unsuccessfully reached HTC by calling +1 (866) 449-8358 phone number 0 0 users reported that they have UNsuccessfully reached HTC by calling +1 (866) 449-8358 phone number
    United States
    +1 (888) 216-4736
    Click up if you have successfully reached HTC by calling +1 (888) 216-4736 phone number 0 0 users reported that they have successfully reached HTC by calling +1 (888) 216-4736 phone number Click down if you have unsuccessfully reached HTC by calling +1 (888) 216-4736 phone number 0 0 users reported that they have UNsuccessfully reached HTC by calling +1 (888) 216-4736 phone number
    Canada
    +44 203 684 5000
    Click up if you have successfully reached HTC by calling +44 203 684 5000 phone number 0 0 users reported that they have successfully reached HTC by calling +44 203 684 5000 phone number Click down if you have unsuccessfully reached HTC by calling +44 203 684 5000 phone number 0 0 users reported that they have UNsuccessfully reached HTC by calling +44 203 684 5000 phone number
    United Kingdom
    +43 800 202 482‎
    Click up if you have successfully reached HTC by calling +43 800 202 482‎ phone number 0 0 users reported that they have successfully reached HTC by calling +43 800 202 482‎ phone number Click down if you have unsuccessfully reached HTC by calling +43 800 202 482‎ phone number 0 0 users reported that they have UNsuccessfully reached HTC by calling +43 800 202 482‎ phone number
    Austria
    +45 80 251 666‎
    Click up if you have successfully reached HTC by calling +45 80 251 666‎ phone number 0 0 users reported that they have successfully reached HTC by calling +45 80 251 666‎ phone number Click down if you have unsuccessfully reached HTC by calling +45 80 251 666‎ phone number 0 0 users reported that they have UNsuccessfully reached HTC by calling +45 80 251 666‎ phone number
    Denmark
    +358 800 774 082‎
    Click up if you have successfully reached HTC by calling +358 800 774 082‎ phone number 0 0 users reported that they have successfully reached HTC by calling +358 800 774 082‎ phone number Click down if you have unsuccessfully reached HTC by calling +358 800 774 082‎ phone number 0 0 users reported that they have UNsuccessfully reached HTC by calling +358 800 774 082‎ phone number
    Finland
    +33 805 542 482
    Click up if you have successfully reached HTC by calling +33 805 542 482 phone number 0 0 users reported that they have successfully reached HTC by calling +33 805 542 482 phone number Click down if you have unsuccessfully reached HTC by calling +33 805 542 482 phone number 0 0 users reported that they have UNsuccessfully reached HTC by calling +33 805 542 482 phone number
    France
    +49 691 7077 6482
    Click up if you have successfully reached HTC by calling +49 691 7077 6482 phone number 0 0 users reported that they have successfully reached HTC by calling +49 691 7077 6482 phone number Click down if you have unsuccessfully reached HTC by calling +49 691 7077 6482 phone number 0 0 users reported that they have UNsuccessfully reached HTC by calling +49 691 7077 6482 phone number
    Germany
    +39 223 331 313‎
    Click up if you have successfully reached HTC by calling +39 223 331 313‎ phone number 0 0 users reported that they have successfully reached HTC by calling +39 223 331 313‎ phone number Click down if you have unsuccessfully reached HTC by calling +39 223 331 313‎ phone number 0 0 users reported that they have UNsuccessfully reached HTC by calling +39 223 331 313‎ phone number
    Italy
    +31 707 703 886
    Click up if you have successfully reached HTC by calling +31 707 703 886 phone number 0 0 users reported that they have successfully reached HTC by calling +31 707 703 886 phone number Click down if you have unsuccessfully reached HTC by calling +31 707 703 886 phone number 0 0 users reported that they have UNsuccessfully reached HTC by calling +31 707 703 886 phone number
    Netherlands
    +47 80 058 232‎
    Click up if you have successfully reached HTC by calling +47 80 058 232‎ phone number 0 0 users reported that they have successfully reached HTC by calling +47 80 058 232‎ phone number Click down if you have unsuccessfully reached HTC by calling +47 80 058 232‎ phone number 0 0 users reported that they have UNsuccessfully reached HTC by calling +47 80 058 232‎ phone number
    Norway
    +34 911 776 100‎
    Click up if you have successfully reached HTC by calling +34 911 776 100‎ phone number 0 0 users reported that they have successfully reached HTC by calling +34 911 776 100‎ phone number Click down if you have unsuccessfully reached HTC by calling +34 911 776 100‎ phone number 0 0 users reported that they have UNsuccessfully reached HTC by calling +34 911 776 100‎ phone number
    Spain
    +46 20 980 788‎
    Click up if you have successfully reached HTC by calling +46 20 980 788‎ phone number 0 0 users reported that they have successfully reached HTC by calling +46 20 980 788‎ phone number Click down if you have unsuccessfully reached HTC by calling +46 20 980 788‎ phone number 0 0 users reported that they have UNsuccessfully reached HTC by calling +46 20 980 788‎ phone number
    Sweden
    +41 800 001 324
    Click up if you have successfully reached HTC by calling +41 800 001 324 phone number 0 0 users reported that they have successfully reached HTC by calling +41 800 001 324 phone number Click down if you have unsuccessfully reached HTC by calling +41 800 001 324 phone number 0 0 users reported that they have UNsuccessfully reached HTC by calling +41 800 001 324 phone number
    Switzerland
    ‎+90 216 282 1500
    Click up if you have successfully reached HTC by calling ‎+90 216 282 1500 phone number 0 0 users reported that they have successfully reached HTC by calling ‎+90 216 282 1500 phone number Click down if you have unsuccessfully reached HTC by calling ‎+90 216 282 1500 phone number 0 0 users reported that they have UNsuccessfully reached HTC by calling ‎+90 216 282 1500 phone number
    Turkey
    +86 ‎400 821 8998‎
    Click up if you have successfully reached HTC by calling +86 ‎400 821 8998‎ phone number 0 0 users reported that they have successfully reached HTC by calling +86 ‎400 821 8998‎ phone number Click down if you have unsuccessfully reached HTC by calling +86 ‎400 821 8998‎ phone number 0 0 users reported that they have UNsuccessfully reached HTC by calling +86 ‎400 821 8998‎ phone number
    China
    +852 30 775 588‎
    Click up if you have successfully reached HTC by calling +852 30 775 588‎ phone number 0 0 users reported that they have successfully reached HTC by calling +852 30 775 588‎ phone number Click down if you have unsuccessfully reached HTC by calling +852 30 775 588‎ phone number 0 0 users reported that they have UNsuccessfully reached HTC by calling +852 30 775 588‎ phone number
    Hong Kong
    +81 800 000 0117‎
    Click up if you have successfully reached HTC by calling +81 800 000 0117‎ phone number 0 0 users reported that they have successfully reached HTC by calling +81 800 000 0117‎ phone number Click down if you have unsuccessfully reached HTC by calling +81 800 000 0117‎ phone number 0 0 users reported that they have UNsuccessfully reached HTC by calling +81 800 000 0117‎ phone number
    Japan
    +27 800 777 112
    Click up if you have successfully reached HTC by calling +27 800 777 112 phone number 0 0 users reported that they have successfully reached HTC by calling +27 800 777 112 phone number Click down if you have unsuccessfully reached HTC by calling +27 800 777 112 phone number 0 0 users reported that they have UNsuccessfully reached HTC by calling +27 800 777 112 phone number
    South Africa
    +971 800 0444 4482
    Click up if you have successfully reached HTC by calling +971 800 0444 4482 phone number 1 1 users reported that they have successfully reached HTC by calling +971 800 0444 4482 phone number Click down if you have unsuccessfully reached HTC by calling +971 800 0444 4482 phone number 0 0 users reported that they have UNsuccessfully reached HTC by calling +971 800 0444 4482 phone number
    100%
    Confidence score
    UAE
    +84 ‎190 055 5567‎
    Click up if you have successfully reached HTC by calling +84 ‎190 055 5567‎ phone number 0 0 users reported that they have successfully reached HTC by calling +84 ‎190 055 5567‎ phone number Click down if you have unsuccessfully reached HTC by calling +84 ‎190 055 5567‎ phone number 0 0 users reported that they have UNsuccessfully reached HTC by calling +84 ‎190 055 5567‎ phone number
    Vietnam
    More phone numbers
  3. HTC emails
  4. HTC address
    23 Xinghua Road, Taoyuan District, Taoyuan City, 330, Taiwan
  5. HTC social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 24, 2026
  7. View all HTC contacts
HTC Category
HTC is ranked 11 among 102 companies in the Mobile and Cell Phones category
#09 OLX OLX #10 TextNow TextNow #11 HTC HTC #12 Straight Talk Wireless Straight Talk Wireless #13 Virgin Mobile USA Virgin Mobile USA
HTC Alternatives
Motorola 103 reviews Sprint 667 reviews Assurance Wireless 655 reviews Mint Mobile 40 reviews Puregear 10 reviews