The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Hootersover served alchohol

I was over served alcohol by the managaers approval, Autumn Pletcher. ( Manager ) at the Hooters resturant in Topeka Kansas. The address is 6210 S.W. 10th St. Topeka, KS. 66615. I was devastated by the amount of alcohol that I was allowed to be served. I was taken advantage of by the resturant continuing to serve me drinks and take my money when I was clearly over served and over intoxicated passed the legal limit. The resturant manager completely disregarded the fact of my saftey and well being. I feel that this Employee ( Manager) should be re-evaluated for management authority position and also repremanded for the disregard for my saftey and well being. The amount of alcohol that I was allowed to be served was 3 times passed the legal limit acording to Kansas state laws involving alcohol limits and alcohol abuse. I feel that if i was told that i could not be served anymore alcohol. i would have been very intoxicated but not intoxicated passed the legal limit. i feel this is unacceptable service for such a large chain of resturants, such as hooters. I believe that hooters has higher expectations and higher customer service satifaction than that, and also should be more concerned about the well being of their customers than their revenue. thank you for your time. i think the manager at this topeka kansas hooters resturant is inexperienced and under qualified for the management position. thank you for your time in this matter .


sincerley,

hooters customer

Responses

  • Kt
    ktwood212 Oct 08, 2009

    Because of [censored] nozzles like you, everyone in this country has to tippy toe around everyones' feelings and make sure that no one is offended or hurt. It's your own responsibility to not drink you [censored]. Sounds like someone's trying to get out of a D.U.I. conviction in court...

    0 Votes
  • Sh
    Shadow Dragon Oct 09, 2009

    This will not get you out of a possible DUI/DWI. All it can possibly do is get the store investigated for over serving. So what is your point? You would sound reasonable if you where the family member of someone YOU had killed on the way home. AS YOU ARE NOT - learn some responsibility for YOUR actions, quit blaming others for your shortcomings and get a grip on reality.

    0 Votes
  • Merbeeen Oct 30, 2009

    Here's a bit of advise for you...


    If you can't handle a Hooters in Topeka, Ks. Do yourself a huge favor and never go to Las Vegas!


    MER

    0 Votes
  • Ju
    jules12 Dec 07, 2009

    If you are old enough to be sold alcohol you should be old enough to know your limit. Grow up, adn if you don't know your limit practice at home so you don't get all belligerent in public

    0 Votes
  • Tr
    Trevor is now a proud father a baby boy Dec 07, 2009
    This comment was posted by
    a verified customer
    Verified customer

    While it is the person buying the drinks that should be responsible, bars also need to refuse service to those that are already "loaded" However this sounds like the letter of an alcholic that has no control over their drinking. I bet this isn't the first time they drank too much, and won't be the last. Try taking something called the 12 step program.

    0 Votes
  • Sw
    Sweet_Natalie Dec 24, 2009

    SELF CONTROL. Your problem with alcoholism does not concern Hooters.

    0 Votes
  • Re
    realisticfeedback78 Mar 13, 2010

    You alcoholic ###...really.. your complaining? I've you were that ###ing drunk why the ### did you stay you stupid ###? Yeah if you are a guy I am calling you a stupid ###. Anyway dumb ### like you need to stay at home and finger your ###. love, the realisitcfeedback guy.

    0 Votes

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