The complaint has been investigated and
resolved to the customer's satisfactionResolved Home Accents, Holiday — bogus 1 year warrant
resolved to the customer's satisfaction
On 11/22/13 last year I purchased six (6) strings of "300 Mini Icicle Lights, High Density" from "Home Accents". Within 2-3 weeks of use, several strands of lights on three (3) of the sets (i.e. 50% of my light sets) became defective. I though I had a whole year to make use of the warranty, so I casually waited until June 2014 to make use of the warranty. When I went to Home Depot to report the three (3) sets of defective lights and return the lights under the 1 year warranty, Home Depot told me to contact the manufacturer, which is "Home Accents". However, "Home Accents" does not have a website, or a helpline. I kept all my boxes, plus the instructions, and my receipt. However, even the instructions do NOT contain any information to contact Home Accents for using the one (1) year warranty. Therefore, the one (1) year warranty for "Home Accents - Holiday" lights is BOGUS. If you wait longer than 90 days, which is Home Depot's limit to return an item, then you are stuck with the item. Buy a product from a company that will actually stand by its product and its warranty.