Hobby Lobby Stores reviews and complaints 1
View all 268 complaintsHobby Lobby Stores - Wood letters and employee
Went to the cashier. She must have been in training. She had another associate there, this is not the first encounter I had the the RUDE EMPLOYEE NAME TAMMIE. This store is located in Phoenix, AZ (Ray Road). I tried to ask a question and before I can even finish she bouts out (That’s all we have, nothing in the back). The wood letters were damaged and scratched up. I made the purchase anyway to not hold up the line. I had two of the same letters and was charged two different prices. It was a $1.00 difference a big difference the way prices are going up. I asked what was the difference and she said the prices are going up. I wanted to return the items as it didn’t make any sense. Tammie decided to issue me ac.33 credit. I did not understand but just say thank you. She rolled her eyes and as I walked away it sounded like she had a smart to say about my return. This store is Terrible, not friendly, very rude. They need to replace employees or shut the store down.
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